1. BRENDA F. SANDERS
2908 Tuckland Drive, Raleigh, NC 27610  (919) 412-2336  brendafaye2908@yahoo.com
Career Objective: To obtain a Senior Payroll position that utilizes my expertise in Payroll
Administration and Human Resource Information Systems.
SUMMARY OF QUALIFICATIONS
 HR professional with more than fourteen years experience in payroll processing, human
resource, customer service and benefit services
 Recognized as subject matter expert for issues related to payroll compliance
 Experience in handling multi state payroll, processing over 20,000 new hires, rehires,
terminations, vacation and sick payments. Also processed severance, death benefits, 401K,
Short Term/Long Term Disability, manual check, direct deposit and pension payments
 Vast experience in payroll reconciliation and reimbursement of payments
 Excellent analytical and organizational skills
 Completed Six – Sigma White Belt training and RCA (Root Cause Analysis) training
Skills: Microsoft Dynamics CRM (OMNI), ADP, PeopleSoft, Ceridian’s HR Payroll Web, HR Payroll
Latitude, GEAC, Oracle, Response Plus Net, Source 500 time system, Microsoft Word, Microsoft
Excel, Cyber Shift Time Systems, Kronos, Fieldglass, WAND as well as Microsoft Office Suite,
Windows.
Certification: Rutledge College, Certification in Bookkeeping – Raleigh, NC
Accomplishment: Ceridian Corporation – Morrisville, NC
Received the Presidential Award for Outstanding Customer Service
PROFESSIONAL EXPERIENCE
ICON CLINICAL- DOCS GLOBAL, INC - Durham, NC
Payroll Services Coordinator
2011 - 2015
 Collected, audited and funded weekly employee and contractor timecards and expenses for
eighteen pharmaceutical and biotechnology clients.
 Ensured compliance with regulatory standards, policies and procedures related to payroll.
 Resolved employee and corporate client escalations, conducting root cause analysis for client
issues.
 Executed daily tasks to audit and correct potential issues prior to generating payroll.
 Recorded changes effecting net wages such as exemptions, insurance coverage and loan
payments for each employee in order to update master payroll records.
 Assisted with quarter-end and year-end processing of clients (special payments, W2
management, etc).
 Assisted other payroll specialists in conducting research on discrepancies in client data.

2.  Maintained database regarding the employee’s personal information.
CERIDIAN CORPORATION - Morrisville, NC
Payroll Specialist III
2004 - 2010
 Supervised the processing of payroll for 20 Payroll Specialist II, by answering intricate and non-
routine questions of the client’s policies and processes.
 Performed as interim team lead for 20 employees in the Shared Services Department for over two
years.
 Compiled and entered payroll data for weekly and bi-weekly employees for multiple clients for
more than five years.
 Key member of the new client implementation team. Tested, audited, and validated payroll data
for new clients.
 Participated in all quarter-end and year-end related activities including special payments, tax
adjustments, W2 audits, and accurate taxation of deductions.
 Analyzed and resolved employee inquiries.
 Participated in special projects and assumed the leadership role in the payroll processes and
procedures documentation of setting up deduction codes and insurance benefits.
 Recognized for being a key team member achieving greater than 99% accuracy for two
consecutive years.
 Managed escalated payroll issues in a courteous and efficient manner.
DEPARTMENT OF CORRECTIONS - Raleigh, NC
Personnel Assistant IV
2003 - 2003
 Processed over 100 retirement packages monthly.
 Addressed inquiries regarding retirement and short-term and long-term disability payments.
 Handled the processing, distribution, verification and maintenance of retired employee’s data.
 Set-up short term and long term disability packages for over 125 employees monthly.
 Resolved 18 months of backlogged work to restore order and bring records to a current status.
 Completed special projects as assigned by manager.