Carlos canard contract management resume rev 2014
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Carlos Canard is a highly qualified contract manager with over 5 years of experience in the telecommunications industry. He has managed over 150 network support programs worth $75M annually. He is skilled at developing and implementing operational procedures to increase efficiency and reduce entitlement processing time by 35%. Canard has a background in logistics, international trade, and import/export. His career includes roles in contract management, parts representation, business operations analysis, and import/export management. He holds a Bachelor's degree in International Business.
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Amit Jaiswal is a business operations management professional with 19 years of experience managing operations, quality assurance, process excellence, and client relationships. He has a track record of exceeding service quality goals. Currently he is a Manager at HCL Technologies leading their Delivery Management Office, Finance, Quality Assurance, and Field Services Operations teams. Previously he held leadership roles at IBM, Fidelity Investments, Indchem Enterprises, and Srishti Software, where he gained experience in various areas including accounts, administration, and relationship management.
Similar to Carlos canard contract management resume rev 2014 (20)
Carlos canard contract management resume rev 2014
- 1. CARLOS R. CANARD 2850 Palm Aire Dr. # 104 Pompano Beach, FL 33069 (754) 368-2245 (C) crpcanard@hotmail.com http://www.linkedin.com/pub/carlos-canard/5/2a4/1a Personal Profile Highly qualified Contract Manager with 5 years of working experience in the telecommunications industry. Capable of managing more than 150 Network Support Programs (NSPs) per year worth $ 75M. Proven ability to develop, implement, present and train staff in operational procedures that facilitate solutions, increase staff performance, and decrease entitlement process time by 35%. Consistently able to identify problems and apply solutions. Strong organizational, analytical, problem-solving and decision-making skills. Also possess educated and competent back ground in logistics, international trade and Import – Export activities. Core competencies include: Administrative Systems Bilingual (English/Spanish) Sales and Marketing Detail Oriented Key Account Management Superior Customer Service Skilled Communicator Problem Solving SAP Oracle Pegasus Clarify Career Progression Glade and Grove Supply Co; Inc, South Florida 2011 – 2013 Parts Representative – West Palm Beach, FL (2011 – 2013) Expedite, prepare, process and follow-up quotations and order acknowledgement for spare parts. Establish selling price levels within limits set by management. Prepare and Manage Spare Parts Planning (SPP) for the key customers. Process Purchase Orders and prepare parts for delivery. Support and provide assistance to in-store customers. Design quotations for overseas clients. Support and assist Sales Export Department Key Accomplishments • Being able to learn and become proficient with PFW software in less than 5 days. • Provide exceptional Customer Service • Promptly acclimatize to working environment and operational procedures Nortel Network, South Florida 2005 - 2010 Metro Ethernet Network Contract Management – Sunrise, FL (2006 – 2010) Responsible for facilitating agreement for 150 NSPs contracts per year. Ensured data accuracy and that negotiated contracts adhere to corporate guidelines and SOX (Sarbanes-Oxley). Performed warranty inquires renewal processing, data analysis, productivity, NSPS Reporting and management of customer install base. Corresponded with customer operational leaders (COL) and account managers to ensure efficient workflow with optimal performance levels. Key Accomplishments • Developed, implemented, presented and trained staff in operational procedures that facilitated solutions and increased staff performance. • Formulated, deployed and controlled NSPs Renewal Report. • Decreased NSPs entitlement process time by 35%. • Achieved and maintained 95% internal Customer Satisfaction rating. Business Operations Analyst (Employed by Ibiska) – Ft. Lauderdale, FL (2005 – 2006) Responsible for purchasing and requisition during Bas Processing. Managed purchased orders, billing, and time sheet data entry. Developed and submitted Metrics, Contractor’s Productive Hours, Accruals, and After the Fact reports. Performed supervision audits.
- 2. Key Accomplishments • Performed exceptional quality of work while adhering to company policy and regulations at maximum productivity levels, resulting in the offer of full-time employment after 1 year contact period. Other Relevant Experience Air Export Manager/ Air Import Coordinator, Kuehne & Nagel, S.A. Caracas, 06/00 to 11/02 - Venezuela Import/ Export Operations Manager, Walon, C.A. Caracas, 05/98 to 02/99 - Venezuela Import/ Export Department Coordinator, Geoservices, S.A. Caracas, 04/97 to 04/98 - Venezuela Vice President, ITAL Cargo, C.A. Caracas, 07/96 to 03/97 - Venezuela Education Bachelor in International Business, Florida Metropolitan University, 2005 (GPA 3.92 Summa Cum Laude) Associates in International Trade, Instituto Universitario de Nuevas Profesiones, 1993