1. Toya L. Williams, MSM-HRM
5267 Madison St
Merrillville, IN 46410
219.793.2113
tlynetteewilliams@gmail.com
SUMMARY OF QUALIFICATIONS:
15 years experience as a Manager in the Business Management Industry
Work well in a high pressure environment
Skilled with computer systems and software
Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success
Major strengths in planning, problem solving and communication
PROFESSIONAL EXPERIENCE:
Lowe’s CPO Indianapolis, IN
Manager/Chief Administrative 08/2016 to Present
Facilitate end to end work flow management of projects
Confirm scope of work with customers and service providers
Track progress, address issues, coordinate processes and communicate timely with customers,
service providers, stores and vendors to keep project moving and on schedule
Danny DiTola, State Farm Agent Office Hobart, IN
Manager/Chief Administrative 02/2009 to Present
Review financial statements, sales and activity reports and other performance data to measure
productivity
Determine staffing requirements and interview, hire and train new employees or oversee those
personnel processes
Conduct research, plus compile data and prepare papers for consideration
Greet visitors and determine whether they should be given access to specific individuals
Design, plan, organize and direct orientation and training for employees or customers of industrial or
commercial establishment
Joel Gesky State Farm Agent Office Gary, IN
Manager 05/2007 to 02/2009
Plan, develop and provide training and staff development programs, using knowledge of the
effectiveness of methods such as classroom training and on-the-training
Confer with management and conduct surveys to identify training needs based on projected
production processes, changes and other factors
Conduct or arrange for ongoing technical training and personal development classes for staff
members
Present information using a variety of instructional techniques of formats, such as role playing,
simulations and team exercises
State Farm Insurance Gary, IN
ESP Manager 09/2005 to 05/2007
Sold various types of insurance policies to businesses and individuals on behalf of insurance
companies, including automobile, fire, life, property, etc
Seek out new clients and developed clientele by networking to find new customers and generate lists
of prospective clients
Inspect property, examining its general condition, type of construction , age and other characteristics
