Colin Narod has over 15 years of experience in sales, client services, project management, and business analysis roles. He holds a B.S.B.A. in Business Management and a B.A. in Spanish Language from Christopher Newport University. Currently, he works as a Solutions Engineer at Oracle where he supports sales efforts by collecting requirements and demonstrating solutions. Previously, he held roles such as Sales Solutions Engineer, Partner Operations Manager, and Client Services Manager at Verizon, and Manager of Business Intelligence at Audi of America.

1. Colin E. Narod
2202 Frear Pl
Herndon Va, 20170
(571) 242-1947
colin.narod@gmail.com
Objective Challenging occupation within an organization that will utilize my technical and
analytical skills to drive performance and manage projects.
Education 2003 – 2008 Christopher Newport University Newport News, VA
 B.S.B.A. Business, concentration in Management,
 B.A. Spanish Language.
Experience
Feb 2015 – Present Oracle Reston, Va
Solutions Engineer
 ERP applications (cloud and on-premise) subject matter expert, with focus on
financials; GL, Procure-to-Pay, AP, Project management, Expense management.
 My primary role is to support sales efforts by collecting customer functional
requirements, providing demonstrations of the solutions and packaging answers
& responses in a personalized way.
 Responsibilities also include customer care, ROI calculations, process
benchmarking, and internal solution training as well as campaign development
 Other areas of solution expertise are productivity tools, learning & knowledge
management, customer experience, digital & mobile advertising.
 Deliver formal internal product campaigns consisting of differentiators,
competitive landscape, and sales plays to sales and business development
 Used internal tools to understand territory potential and identify low hanging
fruit for sales team members.
Jun 2014 – Feb 2015 Verizon Ashburn, Va
Sales Solutions Engineer
 Understand, simplify Digital/Mobile ad tech complexities for benefit of sales ops
 Interfaced with Agencies, Trading Desks, Brands/Advertisers directly for lower
funnel sales and consulting activity
 Delivered platform demos and encouraged use case discussions with client and
VZ sales team to address future business opportunities
 Represent the product & engineering teams to fortune 100 companies
 Develop documentation and deliver training for sales team and new hires
 Selling mobile CRM and behavioral targeting solutions to early adopters
 Responsible for identifying best-fitting solutions for unique client needs
 Trained sales team members on competitive offering of solutions
 Captured sales pipeline activity
 Escalated technical inquiries to engineering as needed
Dec 2013 – Jun 2014 Verizon Ashburn, Va
Partner Operations Manager
 Review partnership SOW and provide feedback to Business Development
 Execute on agreement and establish a working cadence between teams
 Managed operations for DSP, DMP, CRM solutions
 Drive relevant initiatives (such as necessary policy changes, feature deployment,
pricing terms, amendments) to deliver performance from products and partners
Jun 2013 – Dec 2014 Verizon Ashburn, Va

2. Client Services Manager
 Client on-boarding and relationship management.
 Maintained deliverable cycles and secured client feedback and VOC as input for
future product sprints.
Feb 2012 – June 2013 Urban Science (Audi of America) Herndon, Va
Manager (Business Management Intelligence)
 Client Facing Employee, primary operator/administrator of Business
Management Tool for all US Audi Dealers, an enterprise software solution.
 SDLC management, created and released routine deployment packages
 3 direct reports, developers and sr. consultants
 Responsible for regular client-side training and platform demos
 Addressed dealer concerns, audit performance and solve issues in the field
 Manage rule set which ensures data integrity for Financial Statement
 Focus on automation and streamlining recurring responsibilities
 Held weekly client meetings to recap progress and priorities,
o time-management / client expectation / workload
June 2010 – Feb 2012 Network Solutions Herndon, Va
Marketing Analyst II
 Created quantitative analyses centered around internet product performance
 Held weekly meetings with product team to re-cap progress MTD and prior
month close
 Was active in business case development to provide inputs as well as planning
and modeling.
 Showed strength in building new reports to satisfy executive requests
 Worked directly with all Product Managers to help them set and achieve targets
July 2008 – June 2010 TimeLife – Direct Holdings Americas Inc. Fairfax, VA
Business Marketing / Data Analyst
 Reporting: Development and production, backend analyses, updates to various
departments and business units; strong business resource
 Improved reporting quality through detailed reconciliations and prior year
comparisons; created new efficiencies in the process
 Consolidated / prepared data for Financial Manager for end of Month/Year Close
 Ensured quality control through rigorous investigation of all abnormal trends and
anomalies.
June 2007 – March 2008 First Investors Corporation Hampton, Va
Financial Services Representative
 Aligned individuals’ financial objectives with retirement products
 Annuities and Life Insurance policies
 Active community prospecting
June 2007 – August 2007 TutorQuest Fredricksburg, Va
Tutor of Spanish Language
 Meet with students outside of class
 Explain rules, meanings and structure of the language
 Help with class and homework problems

3. May 2005 – August 2005 National Electronics Warranty Sterling, VA
Technical Support Representative with DirecTV
 Solve technical problems for customers with DTV
 Develop new and more efficient solutions to existing problems
 Earned consistently high quality scores for call handling
 Achieved Employee of the Month for July 2005
 Utilized Spanish during the job
Computer Extremely analytical, microsoft office power user with strong SQL knowledge.
Skills Database Software – Peoplesoft, BlueKai/Oracle Mktg Cloud Platform, SQL Server,
Teradata, Microstrategy, Cognos, Omniture, Tableau, Mobile Ad Tech,
Salesforce.com, SSIS, ETL, XML, .bat files and processes
Activities Volunteer teacher (through CNU) for elementary school Spanish class, 2003 – 2004
Past/Current Part-time: Spanish tutor, Basketball Referee, Rec Center / Park