1. Enhanced Skills Listing
Quinte Counselling Inc. (Private Practice) 2007-Present
 Planning, development and implementation of strategic planning
 Design and provision of leadership, management and other training programs to
facilitate operations and leadership succession planning
 Evaluation and restructuring of operational processes and systems
 Mediation and Conflict Resolution
 Debriefing and counselling of individuals or groups of employees after an
organizational restructuring or downsizing
Human Resources and Training Experience
 Acted as chief spokesperson in C.A.W. contract labour negotiations reaching a
settlement without a work stoppage and within the prescribed budget guidelines.
 Recruited all hourly, salaried, university co-op, and professional staff. Addressed
issues and set policies concerning the interpretation and administration of
collective agreements involving: job postings, grievances, discipline, terminations,
and the preparation of arbitration cases.
 Implemented support and action plans for all employee relations issues, advised
the Management team of potential risks and implemented effective solutions.
 Facilitated a company- wide skills assessment and needs analysis through the
Ontario Skills Development Organization and introduced training programs that
resulted in a 20% improvement in productivity.
Management and Administration Experience
 Responsible for all aspects of production, quality, and customer service while
supervising an hourly staff of 180 employees.
 Effectively managed both growth and downsizing operations to various business
levels with minimal disruption to the remaining staff.
 Facilitated and administered a Provincial Work Share Program involving 180
employees during a 50% workload reduction for a four month period.
 Acted as prime interface with agencies such as: Ministry of Labor, Ministry of the
Environment, Workers Safety and Insurance Board, Fire and Police Departments,
Educational Institutions, Human Resources Development Canada and Security
Services.

2.  Implemented and presented monthly “State of the Business” overviews to all
employees in an effort to positively motivate employees to attain the company’s
goals of expansion and growth.