The document provides a summary of Janice Wilby's qualifications and experience. It includes her contact information, a summary of her skills and experience in continuous improvement, lean processes and project management. It also lists her education and training background. Her employment history details her roles in communications, event management, media relations, and continuous improvement consulting for the Saskatchewan government ministries of Justice and Parks, Culture and Sport.

1. Janice Wilby
56 Yarnton Crescent
REGINA SK S4R 4A2
Email: janicewilby@icloud.com
Home: (306) 570-8315
Work: (306) 798-1305
1
Qualifications Summary
Results-driven Continuous Improvement professional with a career history demonstrating: leadership, expertise and
quality improvements. Genuine team player with a keen understanding of business priorities committed to managing
teams and projects while contributing to business development, innovation, cost saving and cost avoidance activities.
Professional change facilitator, combining tactical execution of strategic initiatives with strong leadership of cross-
functional staff, development of key alliances and work standards to capture and enhance quality, productivity,
business and bottom-line performance.
Pertinent Skills
 Daily Visual Management  Visual Improvements
 Current State Value Stream Mapping  Measurement
 Future State Mapping  Standard Work and Work Standards
 5S and Kanban (supply management)
 Root Cause Analysis
 Audit Process (30/60/90 days)
 Kaizen events
 Facilitation
 Coaching
 Project and Event Management
 Supporting Change (Plan-Do-Check-Act)
and Replication
Education and Training
Lean Leader Improvement Training (LILT) Graduation Date: October 2016
Government of Saskatchewan
Lean Practitioner (Applied Training Certificate) June 2014
PricewaterhouseCoopers (PwC)
Media Relations (Certificate) October 2013
Saskatchewan Police College, University of Regina
Public Relations (Certificate) October 2009
University of Regina, Regina SK
Leadership Development Program (Certificate) March 2007
University of Saskatchewan, Regina SK
Office Education (Business Communications Certificate) August 2005
Saskatchewan Institute of Applied Science and Technologies,
Regina, SK

2. Janice Wilby
56 Yarnton Crescent
REGINA SK S4R 4A2
Email: janicewilby@icloud.com
Home: (306) 570-8315
Work: (306) 798-1305
2
Awards, Professional Affiliations and Volunteer Work
 Three Deputy Minister Certificates in acknowledgement of my contribution toward excellence in the Ministry of
Justice, Corrections and Policing.
 Two Associate Deputy Minister letters of commendation for Leadership in the Ministry of Justice, Corrections and
Policing.
 Deputy Minister Challenge Coin Award for Excellence in the Ministry of Justice, Corrections and Policing.
 Premier's Award for Excellence in the Public Service: Leadership: 2010 Olympic Torch Relay.
 Provincial Partnership Committee on Missing Persons in Saskatchewan.
 International Association of Business Communicators – Regina board (IABC). Executive seats held: Vice President of
Administration and Vice President of External Communications.
Employment History
September 2014 – Present
Continuous Improvement Consultant
Saskatchewan Ministry of Justice. Regina, SK
 Strategic Analysis: Through project management, demonstrated ability to identify patterns or connections and
address key underlying issues through root cause analysis. Identifying system linkages to ministry and inter-ministry
issues, to effect change and standardization of programs and policies that impact public interests and concerns.
 Marketing / Innovation: Develop, implement and execute awareness campaigns (Continuous Improvement Team,
senior management communications and employee recognition) and varied presentations including articles and
multimedia promotional materials intended for employee consumption and engagement. Technologies used to
develop resources include Adobe Premier Pro CC, Canva, After Effects, SharePoint and Spigit (Idea management
platform).
 Building Organizational Community: Collaborate with others and build successful relationships with individuals,
staff, teams, stakeholders and partners through the development of: a Continuous Improvement Committee
framework, Terms of Reference, measurement and metrics; to build community and foster team success.
 Planning and Risk Management: Manage team’s work and plan for future state models through the use of various
tools including Value Stream Mapping, Kaizen events, Continuous Improvement Plans, Data Collection and Control
documents and root cause analysis.
 Performance Management: Developed a work-unit model to clarify accountability and responsibility in order to
provide quality service to clients and stakeholders.
 Project Management: Effectively facilitate the development of team-based projects from problem identification
through to auditing results achieved. Examples of results achieved are a 75% reduction in processing time,
improved customer service point of care for adult health services, 98% and 93% space improvement, 100% less
defects and $2,759 cost avoidance.
 Process Facilitation: Effectively facilitate groups to consensus on tasks, delivery, and outcomes to achieve objectives
desired by the ministry.
 Change Management: Through effective change management methodology, identify and promote actions to lead,
mentor and coach leaders and employees through the change process.
 Coaching: Coaching senior leaders to create visual management practices to monitor and improve performance on
their strategic initiatives. Coaching both senior leaders and employees to employ continuous improvement, problem
solving, and innovation methods to improve or transform business practices.

3. Janice Wilby
56 Yarnton Crescent
REGINA SK S4R 4A2
Email: janicewilby@icloud.com
Home: (306) 570-8315
Work: (306) 798-1305
3
2005 –2014
Senior Communications Consultant, Communication Consultant, Intranet Administrator and Event Coordinator
Saskatchewan Ministry of Justice. Regina, SK
Saskatchewan Ministry of Parks, Culture and Sport. Regina, SK
Information Services Corporation, (ISC) Public Affairs. Regina, SK
 Management, Event Management/Project Management: Served as acting Communications Director, with signing
authority. Liaise with Minister’s Office. Contribute to unit budget development. Communications procurement,
implement and evaluate public/stakeholder/inter-ministerial events and media events.
 Media Relations / Issues Management: Media liaison to manage diverse and sensitive issues and provide strategic
media relations for various programs / announcements such as Automated Speed Enforcement, Public Disclosure,
Special Constables, and the Saskatchewan Police Commission.
 Event Management: Plan, implement and evaluate media events such as official openings of Justice Hub and Centre
of Responsibility and news conferences to announce Cabinet decisions.
 Stakeholder Relations: Assist in maintaining and building public awareness of and support for the ministry's
policies, programs and services including Automated Speed Enforcement, Public Disclosure, Special Constables, and
the Saskatchewan Police Commission.
 Strategic Communication Planning: Authored strategic communications advice and direction for various programs
and services including Order in Council documents, Cabinet Items and Infectious Disease training for employees.
Lead, develop, implement and evaluate communication strategies that describe and promote the ministry and its
mandate.
 Employee Engagement / Strategic Planning: Lead, develop, implement and evaluate strategies that describe and
promote the ministry and its mandate.
 Crisis Communications: Help the public and those affected build a better understanding of emergent and non-
emergent situations through effective communication with internal and external stakeholders / partners and media.
 Marketing: Assisted in the development of government awareness campaigns and executive presentations.
 Writing: Research, write, edit and implement a full range of material including speeches, news releases, media
backgrounders, briefing notes, strategies, project management plans, marketing plans and web content / intranet
content management.
 Microsoft Office SharePoint Server (MOSS) 2007: Administrator and manager of the ministry’s intranet site.
Research and development. Internal communications, project management, team workflow and leadership,
coordination of policies, procedures and standards, taxonomy, operational manuals, technical advice and
presentations. Built and launched the ISC Intranet architecture, information design, content management,
functionality. Acted as the liaison between ISC and Information Technology Office, as well as develop, deliver and
evaluate focus groups and functionality testing).
 ADX Studio: Administrator and manager of the ministry’s Government website.
 Adobe Dreamweaver CS5.5: Develop and maintain the employee e-zine.
References available upon request