Tricia Sammons is a versatile, results-driven management professional seeking a management position with over 15 years of experience in operations and production leadership. She has extensive experience in operations management, customer service, process improvement, staff training, multi-location management, and strategic planning. Sammons currently works as the Center Manager for Grifols/Biomat in Farmington Hills, MI, overseeing all aspects of the center's operations.

1. TRICIA SAMMONS
Phone: (248) 595-5501 | Email: elle102012@hotmail.com
Address: 23930 Middlebelt Road, Apt. 3312, Farmington Hills, MI 48336
SUMMARY OF QUALIFICATIONS
Versatile, results-driven, and dedicated management professional with extensive operations and production
leadership experience. Adept at training and supervising staff, recommending solutions to improve
processes, and implementing effective programs to streamline operations. Experienced in the design and
implementation of policies and procedures, as well as consistently assessing operational needs to impact
performance. Currently seeking a management position, bringing 15+ years of related experience and key
strengths as follows:
 Operations Management
 Customer Service
 Revenue/Sales Analysis
 Process Improvement
 Supply Procurement
 Team Building/Leadership
 Staff Training/Supervision
 Multi-Location Management
 Key Relationship Building
 Strategic Planning
 Budgeting/Forecasting
 Employee Mentoring
 Office Support
 Performance Evaluation
 Policy & Procedure
Compliance
 Inventory Control
 Payroll Processing
CORE COMPETENCIES
 Consistently meets goals and ensures labor efficiency standards/costs, as well as key
performance indicators (KPI) goals.
 Monitoring and evaluating operations while developing action plans to maximize center
efficiency and supervising the implementation of continuous process improvements.
 Hiring, training, and scheduling employees while handing payroll processing and overseeing
inventory control.
 Collaborating with Divisional/Corporate management in the preparation of annual budget and
managing facility to consistently achieve production targets and quality goals at the agreed-
upon cost structure.
 Leverages natural leadership talents and relationship building skills to steer production
operations in right direction.
 Utilize exceptional consultative listening skills combined with work experience and expertise in
helping staff improve their organizational performance.
 Determine organizational needs, propose process improvement solutions, and assess impact of
solutions using strong analytical and problem solving skills.
 Strong work ethic and track record of success with a history of developing long-lasting
relationships based on a foundation of trust, integrity, and outstanding performance.
PROFESSIONAL EXPERIENCE
Grifols/Biomat, Farmington Hills, MI · Center Manager Jan. 2015 – Present
Grifols/Talecris Plasma Resources, Toledo, OH · Assistant Manager Jun. 2011 – Dec. 2014
Rotech Healthcare, Rochester Hills, MI · Location Manager Oct. 2005 – Jun. 2011
Oakwood Home Medical, Dearborn, MI · Assistant Manager/Customer ServiceSept. 1999 – Oct. 2005
EDUCATION
Davenport University | BBA in Health Administration, Graduated with High Honors (2002)