1. Lorna E. Steigerwald
55 Grand Blvd.
Binghamton, NY 13905
607-798-0975
steigerwaldle@yahoo.com
Human Resource Professional
Accomplished Human Resource Professional with proven communication, interpersonal,
leadership, planning and problem-solving skills as well as experience in providing excellent
customer support associated with Human Resource functions.
Areas of key strengths include:
• Strong commitment to consensus management and team building
• Ensure federal and state compliance of FMLA, FLSA, ADA
• Successfully assisted in the restructurings of the organization
• Proactively counseled management teams on employee relation issues, policy and
procedures
_____________ Professional Experience ____________
Director of Human Resources
UHS Senior Living Center at Ideal, Endicott, NY 2006-January 2014
Directly responsible for planning, organizing, implementing and controlling the human resources
functions of Ideal Sr. Living Center including employee relations, compensation and benefits,
training and development, recruitment and employment and Employee Health Services.
• Expanded recruitment contacts through use of email distribution lists. Increased usage of
on-line applications
• Increased enrollment in Certified Nursing Assistants training classes
• Counseled managers on difficult discipline issues
• Participated in nursing home consortium grants through partnership with BCC
• Implemented yearly compensation programs for exempt/non-exempt employees
• Restructured shift differential program for all employees
• Reduced employee turnover for the last three years
• Improved benefits by offering additional disability and group insurance programs
• Implemented new API time and attendance system for all employees
• Contracted with outside agency for criminal history record checks for all new hires
• Instituted on-line new hire mandatory training programs and eliminated time consuming
face-to-face programs
• Streamlined many tracking responsibilities through the use of database systems
• Initiated a yearly benefit fair for all employees
• Implemented a “Smoke Free” environment for employees, visitors, and residents
throughout company property
Director of Human Resources
SWS (Sheltered Workshop for the Disabled)
Binghamton, NY 2001-2006
Responsible for developing an effective Human Resource organization for the Sheltered
Workshop, while promoting excellent employee and community relations.
• Developed and instituted a staffing process
• Trained management on a “team” interviewing process
• Developed a simplified evaluation program for exempt/non-exempt/hourly employees
• Instituted a 30-day, 3 month, 6 month evaluating period for new hires

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• Implemented the company’s first Affirmative Action Plan
• Instituted training programs to upgrade skills of employees
• Instituted monthly OSHA Safety Training Meetings for all employees
• Developed a safety incentive program
• Implemented a Reward & Recognition Program for all employees
• Overhauled the Benefits program by restructuring the vacation policy, discontinuing
outdated programs such as service awards and perfect attendance. Introduced personal
time for hourly employees and restructured the attendance policy.
• Coordinated the design and development of a new Salary Plan for all employees while
ensuring compliance with federal laws and regulations.
• Proactively counseled management on discipline issues and policy and procedure
interpretation
Sr. Human Resource Client Consultant 1994-2000
Columbia Gas Transmission Company, Coatesville, PA
Administered HR policies, procedures and plans that encompassed the following: recruiting,
staffing, compensation and benefits, employee relations, training, diversity, workforce panning,
records management, development, process improvements, succession planning and
performance management.
• Developed and implemented a company-wide staffing program
• Successfully staffed a new location of 150+ employees
• Administered exempt/nonexempt/hourly pay programs for all area employees
• Selected to participate in key succession planning teams during reorganization
• Recommended, counseled, and assisted management concerning performance
management programs for all exempt and nonexempt employees. Participated in 360-
degree reviews.
• Led area through a first time EEOC/Affirmative Action audit that revealed no violations or
deficiencies.
• Conducted Diversity and Harassment Training for all area employees
• Proactively counseled management team on discipline issues and policy & procedure
interpretation
• Provided managers and team leaders/supervisors information concerning union and
union-free guidelines
• Successfully completed and conducted Career Employee Development program for all
area employees
• Collaborated with HR Team and business units on recommending timely training
programs tailored to meet business objectives
Area Office Coordinator
Columbia Gas Transmission, Binghamton, NY 1981-1994
Head Administrator and Functional Leader responsible for training and directing clerical
personnel, preparing and monitoring operating and maintenance budgets, gross payroll budgets
and verification of employee time sheets. Administered safety training programs for mandatory
training such as fire school, first aid, pulmonary function, hearing, etc. Acted as liaison between
Region and Area Office for implementation of new or revised polices and procedures. Trained
area personnel on computer usage and software.
Personnel Manager
Montgomery Ward & W. T. Grant, Johnson City, NY 1971 – 1977

3. Lorna Steigerwald Page Three
_____________ Education _____________
A.A.S. Business Management
Broome Community College, Binghamton, NY
B.A. Human Resource Management
Immaculata College, Immaculata, PA
Certificate in Professional Human Resource Management
Villanova University, Villanova, PA
____________ Associations ____________
Society for Human Resource Management (SHRM)
Center City Coordination Project (C-3)
BCC Corporate Services Advisory Committee
Southern Tier Association for Human Resources
UHS Credit Union Board Member
PAST Board Member & House Tour Coordinator
____________ Professional References ____________
Available Upon Request