The document discusses the skills needed by admission counselors to effectively guide students through the admission process. Counselors should listen actively to understand students' needs, provide relevant information on options, and help simplify complex decisions. Key skills include emphasizing important factors for students, connecting through strong interview skills, verbal communication, and motivating students by explaining the benefits of different colleges. The overall goal is to bridge the information gap and make the admission process successful for all students.

1. Admission
Counselor skills
Bridging the Gap between
Information and Admission
Process

2. Decision Making Skills
 Listing all the issues of the students.
 Providing the necessary information to the students.
 Listing all possible solutions/options.
 Weighing up the risks involved.
 Deciding on what is important.
 Making the decision.
Reduce students’ complicated decisions down to simpler decisions by:

3. Emphasizing Skills
 Develop the skills of emphasizing those aspects which best fulfils students’
requirements.
 Minimize less important aspects of counseling and talk more on the facts
related to the information and admission process.

4. Connecting with Students
 Strong interviewing skills needed to connect with students and make their
admission process successful.
 Knowledge of student’s academic records, area of interest, preferred location
and college.
Build a strong rapport with students.

5. Strong Listening Skills
 Face the client and maintain eye contact.
 Remain ready to deliver the information.
 Listen without judging and arriving at conclusions.
 Listen to the words and try to picture what the
client is saying.
 Don’t interrupt and force your solution to be
accepted.
 Wait for the client to pause to ask questions.
 Ask questions to ensure better understanding.

6. Verbal Communication Skills
 Be confident before you speak.
 Be well-prepared about what you are going to talk about.
 Be concise and comprehensible.
 Have clear understanding of the topic of discussion.
 Try to add some humor to your talks.

7. Motivation Skills
 Answer potential students’ questions correctly.
 Motivate to take admission in the college by making them understand the
benefits that they would get as the students of that particular college.

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