1. Page 1 of 2
Toni Beach
9465 Birch Tree Road
Brewerton, NY 13029
(315) 561-8340
tbeach7491@gmail.com
Professional Summary:
 Proficient in administrative, clerical duties, billing and inventory management
 Knowledge of Microsoft Word and Outlook
 Proficient in Microsoft Excel, Publisher and Adobe Photoshop
 Excellent customer service abilities
 Attention to detail on all assigned tasks
 Capable of working without direct supervision
 Motivated to excel in all facets of professional responsibilities
Work Experience:
2/2014 – 1/2016 Pomco Group – Member/Customer Service Representative
 Interacted with members and physicians daily providing resolution, and clarification to
any questions or concerns.
 Researched referred call logs weekly using Microsoft Excel spreadsheets, while tracking
my progress daily.
 Trained to learn two clients Health Republic Insurance and Pomco as a third party
administrator.
 Provided feedback and ideas to improve work performance during Advisory Board
meetings, to management, and our service improvement department.
 Utilized Excel to research, track and trend claims that need to be sent for adjudication.
 Provided system/program training for a new client
 Served as a Liaison between the customer service and claims department for claims
adjudication escalations.
10/2010 - 12/2013Lead Electronics, Inc. - Marketing/Clerical/Data Entry/Accounting
 Administered invoices to customers
 Processed and balanced credit card transactions
 Interviewed and trained new employees
 Responsible for taking clear photos of inventory for the company website
 Controlled the maintenance and uploading of spec sheets and photos to website
 Obtained sales reports in Microsoft Excel and distributed during sales meetings
 Routinely used Excel to import large amounts of data for inventory
 Performed physical inventory count daily and recorded in computer database
 Researched and corrected inventory discrepancies
 Helped warehouse to perform receiving, shipping and stocking
 Created and published company catalog for vendor product lines
 Communicated and worked with vendors to obtain accurate data for products
 Assisted with answering phones and directed to correct personnel

2. Page 2 of 2
Toni Beach
tbeach7491@gmail.com
4/2011 - 11/2011 Nasiff Associates - Accounting/Support/Data Entry
 Balanced promptly answering support phone calls & training physician offices on how to
properly use PC based EKG software
 Routinely performed basic accounting duties; such as invoicing customers, entering bills
& entering cash receipts using Peachtree software
 Handled shipping & receiving of packages
 Frequently updated customer database and entered product information in Excel
worksheets
3/2010 - 10/2010 Comfort Inn - Housekeeper
 Prepared hotel rooms for new guests by cleaning and sanitizing
 Distributed new linens and toiletry items in each guest room
 Created work orders for damaged items in guest rooms and directed to maintenance
 Communicated in friendly manner with new guests and built a good rapport with regular
guests
Education:
2008 Paul V. Moore High School - Central Square, NY
 Combined Junior and Senior year; graduated 1 year early with Regents diploma
2012 W.O.C (Womens Opportunity Center) - Syracuse, NY
 Completed coursework for Microsoft Excel classes
2013 BOCES Advanced Photoshop - Syracuse, NY
 Received certificate for course completion