The document outlines the duties and responsibilities of an occupational health and safety role including assisting with opening/closing procedures, equipment maintenance, and documentation. Key responsibilities involve reinforcing policies on uniforms, cash handling, stock levels and expenses. The role also assists with personnel tasks like shift scheduling and payroll. Additional duties encompass aiding local marketing initiatives and store presentation. Required skills are hands-on service experience, strong work ethic, customer focus, sales growth record, and knowledge of health and safety procedures. The company offers training, career progression opportunities, and a team-oriented culture.

1. Duties and Responsibilities:
Occupational Health and Safety:
 Assist with opening and closing procedures to ensure a safe working environment.
 Highlighting operations, repairs and maintenance of all store equipment.
 Assist in completion of documentation on monthly basis.
 Maintain a clean and hygienic working environment at all times according to Nando's
procedures and external hygiene Audit Company.
Day to Day Operational Requirements:
 Reinforce and uphold all policies and procedures as well as ensure that all staff meets
standards regarding uniforms, shift attendance and/or grooming.
 Follow the correct policies and procedures with regards to financial controls including
cash ups, drops, floats, shortages, over-rings, voids etc.
 Assist the Patrão with maintaining stock levels including the placing of any orders,
daily stock count, monthly stock count, issues, receipts, stock rotation and the
effective implementation of the F.I.F.O system
 Communicate all anticipated costs to the Patrão in order to assist with the controlling
of expenses.
Personnel Management:
 Attend and reinforce all issues deriving from monthly staff meetings.
 Assist with the completion of shift rosters.
 Assist with the completion of all salary and attendance ensuring that all procedure are
followed by recording and confirming all related issues including attendance registers,
overtime, sick leave, annual leave and absenteeism.
 Ensure that any in store job applications are completed in accordance with laid down
employment policies and procedures to assist the Patrão in selecting prospective
Nando's employees.
Marketing:
 Assist with the implementation of the stores local marketing plan to promote sales and
increase the stores customer base.
 Maintain the condition of all in-store point of sale items and décor and ensure that
procedures with regards to condiment preparation are completed daily.
 Assisting Patraos in implementing and executing regional initiatives and local
marketing.
Skills & Experience Required:
 Hands-on experience in a similar service environment;
 A strong work ethic;
 Great customer service, communication and people skills;
 Proven experience in growing sales and GP;
 Working knowledge of OH&S and food safety procedures.

2. Culture & Benefits:
 A thorough industry training program;
 Future personalised career progression;
 Team of great people following our values of Pride, Passion, Courage, Integrity and
Family