1. RONALD D ARMSTRONG
Tel: 905-342-1095 ▪ Alternate: 416-456-2874 ▪ ronarmy@hotmail.com
Strategic manager with strong interpersonal, communication, problem-solving and decision-making skills. Ability
to establish and maintain strong alliances; lead and motivate teams; drive projects to successful completion;
convey complex technical requirements/data; exceed customer expectations and achieve fiscal bottom-line
results. Experience with Visual System and proficient in Microsoft Office, (Excel, Word)
PROFESSIONAL EXPERIENCE
Central Group., Mississauga, ON 2005 - Present
Warehouse Manager
 Lead a team of full time and temporary employees.
 Managed crews working on multi-million dollar industrial and commercial projects, ensuring high level of
workmanship and effective utilization of labor, materials and equipment.
 Recruited, interviewed, selected and review new full time and contracting crews and oriented them on the
companies’ policies, procedures and quality control standards related to all types of industrial and
commercial transactions. Trained them on their respective duties and software requirements.
 Conducted daily meetings to discuss project progress with crews and troubleshoot and resolve any issues
or problems impeding smooth workflow of project timelines.
 Conducted yearly performance reviews/appraisals and defined objectives for staff.
 Managed time sheet entries.
 Introduced, maintained and trouble shoot new inventory system.
 Managed the daily transactions of multiple carriers
 Internal auditor for company policies and procedures
 Organized the warehouse layout to convert into an innovation center.
 Recognized by senior management as a top manager.
 Contributed to the company’s overall success.
TASKS AND DAILY PROCEDURES:
Managed all logistics activities: from receiving and inventory controls to packing and shipping transactions, both
domestic and international.
Managed team: Provided daily feedback, support, guidance, and troubleshooting for every day inquiries,
discrepancies, and concerns.
Cycle Count: Generated orders daily to perform physical inventory counts, as per ISO procedures to ensure
accuracy.
Production Requirements: Attended to production requirements which included picking, replenishing and
troubleshooting discrepancies for sales orders, purchasing department
Discrepancies: Investigated, resolved, and reported on any issues that may be contributing factors. Reported
and adjusted inventory.
Maintain Orders: Reconciled all modified or cancelled orders in the inventory control system.
Distribution: Received incoming orders from planning and customer service. Prioritized by production
demands and distributed to my team for execution.
Forecasting: Alerted purchasing departments of shortages that could potentially slowdown production or
impede deadlines.

2. RONALD ARMSTRONG PAGE 3
Customer Service: Investigated order discrepancies and returns. Performed inventory counts and reconciled
shortages. Updated the inventory control system and filled out and filed the appropriate paperwork.
Defective and damaged parts: Performed transfers to the QA warehouses and reconciled in the inventory
control system. Managed and performed the physical transfers.
Replenished Orders: Generated pick lists, organized and managed the deliveries, including domestic and worldwide
warehouses.
Shortage report: Generated and investigated shortages and resolved discrepancies within the inventory control
system.
Close order report: Ensured all orders have been fulfilled with no outstanding inventory. Investigated orders in
question and reconciled where appropriate.
Paul Tokiwa Cartage, Mississauga ON 1985 – 2005
Shipping Supervisor / MaterialsHandler /Group Leader
 Fulfilled incoming customer requests by receiving, organizing, coordinating and shipping.
 Prepared accompanying paperwork for drivers and confirmed accuracy.
 Entered data in the inventory control system.
 Monitored inventory for potential product discrepancy.
 Coordinated fulfillment of back- ordered items.
 Scheduled, forecasted and audited orders.
Kingston General Hospital, Kingston, ON 1980 - 1985
Floorsupervisor
 Trained new staff and regularly monitored performance
 Maintained inventory control,
 Staff scheduling
 Liaised with staff to exact and execute the most expedient and cost-effective methods available.
EDUCATION & PROFESSIONAL DEVELOPMENT
Management training;
 Interpersonal Skills - Concentrated study in the field of professional management
 Making the transition from staff member to supervisor
Assure Health Management Inc: WHMIS education
Ryder: Power industrial lift safety, in house operator trainer
Humber College: Culinary arts
Bloor Collegiate, Toronto, ON: O.A.C. Grade 13
References upon request