1. Tiffany Thompson
735 East 182nd Street, Bronx, NY
(347) 928-2338
ms.tthompson@hotmail.com
OBJECTIVE To obtain a challenging position where I can us my education, leadershipandcreative skills to contribute to the
organization andthe community.
PROFESSIONAL EXPERIENCE
Mildred Elley College (New York, NY) 01/2015-03/2015
Intern
 Supervise the workof office, administrative, or customer service employees to ensure adherence to quality standards,
deadlines, andproper procedures, correcting errors or problems.
 Prepare andissue workschedules, deadlines, andduty assignments for office or administrative staff.
 Coordinate activities with other supervisory personnelor with other work activities.
HealthHelp LLC (East Greenbush, NY) 02/2013-04/2013
CustomerService Representative
 Answeredincoming calls from doctors requiring Preauthorization on medicalprocedures
 Initiatedandproducedclarification of procedures to be done
SCI Replay (Albany, NY) 05/2012-01/2013
Assembler
 AssembledBasicOffice Furniture (Chairs, Desks, etc.) using basic andAdvanced HandandPower tools
 Demolishedas wellas reconstructedPartitions in Office buildings
 Establisheda foundation for a Preschool
M & G DURAVENT (Albany, NY) 01/2012-03/2012
Assembler
 Up kept maintenance of workstation
 AssembledVentilation andHeating System Parts
Ultrepet LLC, INC. (Albany, NY) 07/2011-10/2011
Warehouse Assembler
 Allocatedspace on auction warehouse floor as wellas work areas using forklift andother generalmoving equipment
 DumpedCalcinedand plastic pigments into hoppers of automatic grinders to reduce pigments to powderedform after
unloading raw materials from trucks
Oliver Financial Services (New York, NY) 10/2008-03/2011
CustomerService Representative
 Contactedcustomers to respondto inquiries or to notify them of claim investigation results andany unplannedadjustments to
their Mutual Funds
 Conferredwith customers by telephone about cancellations of their accounts andobtaining details of complaints
Walgreens Pharmacy (Bronx, NY) 07/2006-07/2008
Stock Associate
 Executedstorage of spare parts in store warehouse using Forklift
 MaintainedDaily maintenance of warehouse storage area
Jewish Home & Hospital (Bronx, NY) 06/2005-06/2006
Administrative Assistant
 Answeredallincoming telephone calls for headsupervisors, transferredmessages androutedcalls
 Chronologically andalphabetically filedandcreateddocuments, reports, letters andmemos
SKILLS
Type +75 wpm, capable of handling multi-line telephone systems, data entry, andadvancedknowledge of Microsoft Office, Excellent
interpersonal, organizationalandcommunication skills
VOLUNTEER EXPERIENCE
Eugene Adair House HeadStart
Christopher Columbus High SchoolProgram- City Year
116th Street Homeless Shelter
EDUCATION
Delaware Valley JobCorps General Education Diploma Callicoon, NY (06/2007)
N.E.W Carpentry Certificate New York, NY (10/2009)
Mildred Elley College A.O.S New York, NY (01/2015)