Tiffany Hampton is seeking a customer service position and has over 4 years of experience in call centers, retail, and office settings. She has strong skills in customer service, cashier work, and using Microsoft Office programs. Her previous roles include positions at RTI International, Xerox, American Airlines, and Sheetz where she gained experience in customer interactions, sales, reservations, and data collection. Tiffany attended Wake Technical Community College and Knightdale High School.

1. TIFFANY HAMPTON
3109 Muxbere Way
Garner, NC 27529
(919) 985-9423
tiffhampton@hotmail.com
OBJECTIVE
To obtain a customer service position utilizing my four years of customer service experience to
efficiently meet the needs of both your customers and the company, ensuring complete
satisfaction
QUALIFICATIONS SUMMARY
Experienced: Customer Service professional with 4 plus years in call center and retail settings
Efficient: Adept at handling various customer interactions on a daily basis while consistently
resolving customer issues in a timely manner
Skilled: Possess exceptional customer service skills with customers regularly complementing and
requesting my services
SKILLS SUMMARY
Customer Service
 Greeted customers in a professional and pleasant manner via inbound calls
 Handled 40+ customer interactions per day providing detailed, accurate, and professional
service
 Assisted customers with concerns and needs while referring more complex issues to
supervisor
 Consistently achieved and exceeded sales goals on a regular basis
 Maintained and implemented knowledge of all current job-related policies and procedures
Cashier
 Greeted customers in a positive, pleasant and professional manner at cash register
 Balanced cash drawers by counting cash at beginning and end of shift
 Adhered to all company policies and procedures
 Introduced new products and effectively applied cross-selling approach
 Processed various transactions including cash, check, credit and debit card purchases
Office
 Utilized Microsoft Word and PowerPoint
 Presented PowerPoint presentations for groups of 50 people
 Used Microsoft Excel for creating spreadsheets for budgeting
EMPLOYMENT HISTORY
Data Collection Interviewer, RTI International, Raleigh, NC 08/2015-12/2015
Technical Support Advisor, Xerox, Raleigh NC 06/2014-11/2014
Reservations Agent, American Airlines, Cary, NC 05/2013-03/2014
Sales Associate, Sheetz, Zebulon, NC 09/2012-06/2013
Education
Wake Technical Community College, Raleigh, NC, Psychology
Knightdale High School, Knightdale, NC, General Studies