How to change learning cultures through better learning experiences
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Are your learners underwhelmed with the learning experiences they have? Here you can learn how to evolve strategies and approaches to better connect with employees and evolve your learning culture.
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How to change learning cultures through better learning experiences
- 2. How to change cultures through better learning experiences
- 3. Chief Customer Officer at Thrive Learning Kineo, City & Guilds, Fuse, MSD, Thrive Brand new Learning Experience Platform Bit of background
- 4. What am I chatting on about? Learning culture Why technology is just part of the solution Repositioning what we consider to be learning Understanding motivations and audience drivers Aligning L&D capabilities with marketing
- 5. What do you want?
- 6. What’s on your agenda? - Employee Engagement - Digital Transformation - Agile Working - Developing leaders - Equality and Diversity - Transparency & Improved Communication
- 7. Companies have adopted or plan to adopt a ‘digital first’ business strategy IDG, 2018 36% of businesses see engagement as a top challenge Globoforce, 2018
- 8. What does this mean? - Point of need learning - Transparent environment - Self-directed learning - Equal access to resources - Opportunities for coaching - Increased access to content - Much more content
- 10. “Computers are useless. They can only give you answers” Pablo Picasso
- 11. Repositioning learningDo you really want to change?
- 13. Are these learning? “I receive an email telling me my company just won a massive new account” “My colleague shows me how to submit my expenses” “I explain something to a client and they really do not understand it” “My CEO records a little update to tell us what’s been going on in the business this week”
- 14. Jeff Bezos “Your brand is what people say about you when you’re not in the room”
- 15. 41% employees commit 0% to learning every day Thrive Learner Engagement Report
- 16. Amaretto is made from apricot kernels Sugar soap is amazing for cleaning kitchens How to whitewash and distress a wooden chair Ctrl + Enter will add a line break in a Word doc If I put a cup of tea in reach of my dog, he will drink it In one week...
- 17. Content + People
- 18. Content
- 19. In just one minute... 4.1 million likes on facebook We watch 1 billion hours of YouTube a day! More than facebook and Netflix combined YouTube has 1.9bn users per month - ¼ of the world’s population! 86,805 hours of Netflix streamed 6.9 million videos watched on Snapchat300 hours of video consumed YouTube
- 20. Simplify with a one stop shop Communications Operational Resources Learning
- 21. Shake up your content strategy Embrace external content Don’t worry so much Let auto-curation tools help you
- 23. People
- 24. Encourage user generated content 92% of people trust UGC more than branded content [Expert Voice] Social should not be separate Find knowledge diamonds Trust people to share and discover
- 25. Connect people together Self directed networking Mentoring & coaching Cross departmental cohesion
- 27. What motivates you? - Career-development - Building a brand - Helping others - Reward and recognition - Inspired by good leaders - Curiosity - Fear
- 28. Ask People Survey Interview Get out there!
- 29. Make it real Fix real problems Present practical pathways Make motivation clear
- 30. Trust Let it go Provide time Don’t punish
- 31. 3 Create a buzz
- 32. Develop Buy-in Change management projects fail Due to management behaviour not supporting the change Due to employee attitudes and resistance
- 33. Develop Buy-in Start from the top Manager ownership Create advocacy Grab them early
- 34. Communicate Continuously Hearts and minds Celebrate wins Make it relevant