In this webinar, social HR strategist Jon Ingham will explain some of the key opportunities for using teaming as a direct input to meeting business needs, while also strengthening employee engagement.

1. Opportunities for Teaming and Engagement
Jon Ingham Naba Ahmed
With: Moderated by:
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People-Driven Engagement
Webinar Series

2. Glint is committed to helping people-driven organizations increase
employee engagement, develop their people, and improve business results.
Glint knows that great companies are fueled by great cultures, and great
cultures are built by great teams. Glint's people success platform leverages
real-time people data to help global organizations like United, Intuit, and Sky
leverage a unique combination of intuitive design, sophisticated analytics
and actionable intelligence to help employees be happier and more
successful at work. For more information, please visit www.glintinc.com.

3. Click on the Questions panel to
interact with the presenters
https://www.humanresourcestoday.com/webinar-series/people-driven-engagement/

4. About Jon Ingham
Jon Ingham is an independent strategic people management and organization development consultant. His
projects often involve helping companies innovate their HR approaches in responding to changes in the world of
work and also to tie more closely to their own strategic needs. Jon has written several books and articles on the
future of work, and of the HR function, which includes his new book, ‘The Social Organization’ (2017). This
suggests that businesses need to focus on the relationships between people as well as the individuals
themselves. He has recently co-authored an article with Professor Dave Ulrich, the main instigator of today’s HR
model, reviewing opportunities for ‘Building Better HR Departments’ (2016). Jon also regularly posts on his
Strategic HCM blog (started in 2007).
About Naba Ahmed
Naba went to Cal Poly, San Luis Obispo and majored in Journalism and minored in Integrated Marketing
Communications. After working as Editor-in-Chief at the campus newspaper, she became interested in developing
content across multiple platforms, and now works as a Content Marketing Specialist at Aggregage, providing some
of the most interesting thought-leaders across a wide variety of industries with a space to celebrate the diversity,
depth, and experience of their professional cultures, personalities, and passions.
People-Driven Engagement
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Welcome and Introduction
In The Social Organization I review
opportunities for using teaming
and the development of social
capital to enable business
performance
Opportunities for Teaming and
Engagement
However, teaming and social
capital also inform individual
engagement and performance
Teaming Engagement
Business Performance

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Creating Value through People
“‘Creating value’ – putting people at the centre of the business and
creating people-based business strategy”
Opportunities for Teaming and
Engagement
https://www.hrzone.com/lead/strategy/supporting-the-business-isnt-strategic-hr-people-centricity-is

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Creating Value through Teams
“The quality of team experience is the quality of your work experience”
Opportunities for Teaming and
Engagement
https://hbr.org/cover-story/2019/05/the-power-of-hidden-teams
http://strategic-hcm.blogspot.com/2019/05/hbr-buckingham-teams-engagement.html

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Agenda
• Better evidence for the benefits of teaming for
engagement
• Teams and other types of group / network
• Key opportunities for managing and measuring
teams / groups / networks
Opportunities for Teaming and
Engagement

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What we Know from Neuroscience
• Relatedness
• Empathic
resonance
• Mentalizing
• Harmonizing
Opportunities for Teaming and
Engagement

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What we Know from Psychology
Self-determination theory
• Autonomy
• Competence
• Relatedness
Opportunities for Teaming and
Engagement
Flourish
• Positive emotion
• Flow
• Relationships
• Meaning
• Achievement

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And the Opposite of Relatedness
• 148 separate studies representing some 300,000
participants found that greater social connection
meant a 50 per cent reduction in the risk of an
early death
• Loneliness and social isolation therefore pose a
greater risk to public health than obesity
Opportunities for Teaming and
Engagement
https://www.ahsw.org.uk/userfiles/Research/Perspectives%20on%20Psychological%20Scien
ce-2015-Holt-Lunstad-227-37.pdf

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Opportunities for Teaming and
Engagement
Horizontal
teams
Networks
Simple
groupings
Communities
Task focus,
Extrinsic incentives
Human focus,
Intrinsic motivation
Internal
orientation
External
orientation

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Horizontal Teams
• Focus on meeting customer needs / solving problems etc
• Usually cross functional
• Includes process, project and agile teams
• Leverages relatedness, delivers business performance
• Needs a team focus vs individualized approaches (Ashridge research)
• Still applies people to work rather than letting work being identified and
driven by the people
Opportunities for Teaming and
Engagement
http://strategic-hcm.blogspot.com/2019/03/ashridge-team-engagement.html

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Communities and Networks
• Based on people coming together around a domain and passion to
make change
• Communities = internally focused, cultivating relationships between
community members which may then result in an opportunity to do
work together
• Networks = externally focused, taking needs of the domain to the
rest of the organization which may then result in network members
being able to cooperate to do work together
• Both forms rely on intrinsic motivation vs extrinsic incentives and
therefore provide a more authentic basis for engagement
Opportunities for Teaming and
Engagement

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Key Opportunities
• Identify best types of groups / networks to meet your organizational
needs
• Look for opportunities to include horizontal teams and especially
communities and networks to boost engagement
• Don’t try to manage or measure all informal teams, communities and
networks, but the most important may need to be formalized
• Include contingent workers appropriately
• Ensure groups led by effective team leaders, community facilitators
and network brokers
Opportunities for Teaming and
Engagement

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Measurement of Teaming and Engagement
Opportunities for Teaming and
Engagement
https://www.robcross.org/wp-content/uploads/2017/05/connect-and-
adapt-improving-retention-and-engagement-in-first-five-years.pdf

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For More Information
• About me: joningham.com
• My consultancy: strategic-dynamics.co.uk
• “Strategic HCM”: strategic-hcm.com/ strategic-hcm.blogspot.com
• “The Social Organization”: organization.social
• Social media: linkedin.com/in/joningham, twitter.com/joningham
• Email: jon@joningham.com, phone: +44 7904 185134
Opportunities for Teaming and
Engagement

18. Q&A
Naba Ahmed
With: Moderated by:
Social HR Strategist
Linkedin page: in/joningham/
Twitter ID: @joningham
Email: info@joningham.com
Website: https://www.joningham.com/
Jon Ingham
Editor, Human Resources Today
Linkedin page: linkedin.com/in/naba-ahmed/
Twitter ID: @hrposts
Email: naba@aggregage.com
Website: humanresourcestoday.com
https://www.humanresourcestoday.com/webinar-series/people-driven-engagement/