Thomas Scott has over 14 years of experience in sales, service, and management. He has a proven track record of exceeding sales goals and turning failing businesses into profitable growth. Scott currently works as the Branch Manager at G&K Services in Omaha, where he has led 130% revenue growth in the last three years. He excels at customer relations and developing high-performing teams.

1. THOMAS SCOTT
OMAHA, NEBRASKA
402-599-0901
TJSCOTTTJ@ICLOUD.COM
QUALIFICATIONS
 Tenure of 14 years of sales and service management experience
 Proven track record of exceeding sales forecasts in top and bottomline growth
 Experienced in turning a failing business into profitable growing business
 Works well under pressure and thrives in a competitive fast paced environment
 Consistently exceeds quotas and goals
 Customer oriented professional
 Team leader as well as team player
WORK EXPERIENCE
G&K SERVICES, OMAHA, NE 2009-2016
Branch Manager, 2012 -2016
 Directly responsible to oversee entire branch including multiple departments in day to day operations.
 Responsible to build and accurately present a monthly Profit and Loss statement while driving both top line
and bottomline growth while overseeing a team of Route Managers, Territory Sales Representatives,Route
Sales Representatives, and warehouse staff.
 Managed a failing shrinking business both in customer retention and profit into a thriving business that has
achieved 130% revenue growth and is now a leading business in top and bottomline growth in less than
three years.
 Achieved twenty percent revenue growth for the last four years consecutively.
 Added an average of 2.5% operating income to the bottomline the last 4 years running.
 Recruited, hired, and trained a whole new service and sales team that lives and breathes the core values and
service standards that are vital to customer experience and company standards.
 Managed a business that had previously experienced double digit turnoverpercentages into a team with
tenure.
 Rebuilt and maintains customer relationships with both new and existing customers by coaching and
driving both sales and service departments to perform with exceptional customer service.
 Ensures that all safety rules and regulations both internal and external are followed and that the branch is
within compliance of all SOP’s while maintaining a local fleet according to DOT s tandards.
G&K SERVICES, DES MOINES, IA
Route Manager, 2009 – 2012
 Responsible for complete and accurate customer deliveries on set number of routes and customers.
 Meets with current customers to ensure that needs are met and up sells existing accounts with Route Sales
Reps to create growth opportunities.
 Directly responsible to drive top line growth on assigned routes.
 Ensures that all safety rules and regulations are in compliance and followed by members of the team.

2. THOMAS SCOTT
SCOTT HOME REPAIR
Owner Operator, 2005 – 2016
 Operates a home repair business specializing in home flips and room remodels in large to small projects,
decks, fences, and landscaping. Works independently with home owners to ensure total satisfaction with
projects form start to finish
HY-VEE FOOD STORES, DES MOINES, IA
Manager, 2001 – 2009
 Served in several positions in my tenure with Hy-Vee including Assistant Manager, Assistant Store
Manager, Dairy Manager, Food Safety Coordinator, and Deli Manager in several different stores.
EDUCATION
CAPELLA UNIVERSITY, MINNEAPOLIS, MN
Business Administration and Marketing,Aug 2013
 Graduated with a final 3.8 GPA
WILLIAM PENN UNIVERSITY, WEST DES MOINES, IA
AA Business Administration,Nov 2007
 Graduated with a 3.7 GPA
ADDITIONAL SKILLS
 P&L Management
 Financial Forecasting
 Customer Relationship Management
 Inventory Management Software
 Microsoft Office and Google Program
 CRM Software
 SAP systems
 IMPAC Systems
 Construction Project Management
 Remodel Design Software