1. THOMAS ALEXANDER HALL
116 E St. SW
Ephrata, WA 98823
Home - (775) 250-8986
E-mail – thomasahall@sbcglobal.net
CAREER GOAL
My career goal is to apply my skills to best of my abilities, and complete all tasks
given to me so that I may exceed and progress forward in the company.
EDUCATION
Career College of Northern Nevada (CCNN)
1421 Pullman Drive
Sparks, NV 89434
(775) 856-2266
November 2000 to July 2002
Associate Degree in Electronic Technology
1. Major studies include digital electronics, microprocessors, circuit board repair,
electronic test equipment, schematic reading and writing, component recognition,
electronic mathematics, and soldering thru-hole and SMT devices.
2. Minor studies include computer theory, printer repair, networking, Microsoft Windows
NT 4.0 Workstation and Server, Microsoft Windows 2000 Pro and Server, Microsoft Windows
XP Pro and Home Editions, Microsoft Windows Server 2003, Novell NetWare 4.10, 5.0 and
5.1, Microsoft FrontPage 2002, HTML, Visual Basic.NET, JAVA and ActiveX.
3. I maintained a +3.82 GPA making honor roll 13 times, and having perfect attendance 4
times.
January 23, 2003
CompTIA A+ Certification
Computer Hardware and Operating Systems
Foley-Belsaw Institute
1173 Benson St.
River Falls, WI 54022
(800) 821-3452
February 1998 to May 1998
Personal Computer Repair Diploma (Computer Hardware)
June 1997 to October 1997
Local Area Network Specialist Diploma (Computer Networking)
EMPLOYMENT
Future Print Services
8745 Technology Way; Unit F
Reno, NV 89521
(775) 329-0909
Kevin Ward; Owner
June 2015 to Oct. 2015
$40,000 per year
Service Technician
1. Field and bench service of Xerox, HP, Zebra, and Lanier copiers, faxes and printers
2. Trained customers on use of new office equipment
3. Computer-based training on Xerox copiers, printers and faxes for both service and
Network/Training Analyst (Certificates acquired)
4. Acquired unofficial CompTIA Network+ and PDI+ certificates through Xerox training

2. Nevada Office Machines
1855 Vassar St.
Reno, NV 89502
(775) 329-2870
Jim Pilzner; Service Manager
Nov. 2012 to Jan. 2015
$37,440 per year
Field Service Technician
1. Field and bench service of Lanier, Muratec, and HP copiers, faxes and printers
2. PC and MAC Networking; Trained customers on use of new office equipment
3. Computer-based training on various Lanier copiers, printers and faxes for service
(Certificates acquired)
Konica Minolta Business Solutions
5855 Mill St.; #1400
Reno, NV 89502
(775) 853-9900
Michael Donaldson, Service Manager
Jan. 2007 to March 2012
$39,800 per year
Customer Imaging Specialist
1. Field and bench service of copiers, faxes and printers including Konica Minolta,
Muratec, Hewlett-Packard, Ricoh/Lanier, KIP Wide-format, and RISO Duplicators from Low-
end Digital and Analog (20-ppm) machines to Production Print (120-ppm) black and white,
and color machines including all KMBS Bizhubs, C6000 to C8000 color, and 920 to 1200 B&W
2. PC and MAC Networking; Trained customers on use of new office equipment
3. I received certification on eCopy Kiosks, and on Fiery and Creo print systems
4. Computer-based and classroom training on various Konica Minolta copiers, printers and
faxes for service (Certificates acquired)
References available upon request.