This document is a curriculum vitae for Muhammad Sarfaraz, an IT systems engineer and desktop support specialist with over 2 years of experience. It lists his contact information, profiles his skills in engineering, technology, hardware, software, and customer satisfaction. It also outlines his career history working as an IT engineer for LDF in Pakistan and Malik Enterprises, and describes his responsibilities in those roles maintaining networks, analyzing and solving technical problems, and assisting users. His education is included along with IT skills in programming languages, mobile development, web development, and tools.

1. 1 | P a g e
MUHAMMAD SARFARAZ
Curriculum Vitae
IT SYSTEM ENGINEER - IT DESKTOP SUPPORT
IT SALES ENGINEER
Email:
sarfarazbaghoor@gmail.com
Contact Number:
+971 529535182
QR Code:

2. MUHAMMAD SARFARAZ
Email: sarfarazbaghoor@gmail.com  Mob: +971 529535182
IT SYSTEM ENGINEER | IT DESKTOP SUPPORT | IT SALES ENGINEER
PROFILE SYNOPSIS
 Extensively experienced in Engineering and Technology for 2 years, Knowledge of the practical application
of engineering science and technology. This includes applying principles, techniques, procedures, and
equipment to the design and production of various goods and services..
 Demonstrated expertise in Knowledge of electronic equipments, processors, and computer hardware and
software, including applications and programming.
 Adept Perform network maintenance and system upgrades including service packs, patches, hot fixes and
security configurations, Monitor performance and ensure system availability and reliability.
 Effective in written/Oral Comprehension, Inductive Reasoning, Mathematical Reasoning, Problem
Sensitivity, Installation, Management of Material Resources with focus on customer satisfaction
CORE COMPETENCIES
CAREER CONTOUR
LDF, Pakistan
IT Engineer (Sep 2014 to Feb 2016)
Malik Enterprises, Pakistan
IT Engineer (June 2011 to Sep 2011)
EXPERIENCE
IT Engineer
Company: LDF, Pakistan
Tenure: Sep 2014 to Feb 2016
Responsibilities:
 Maintain network hardware and software, direct network security measures, and monitor networks to ensure
availability to system users.
 Conduct logical analyses of business, scientific, engineering, and other technical problems, formulating
mathematical models of problems for solution by computers.
 Analyze problems to develop solutions involving computer hardware and software
 Compile and write documentation of program development and subsequent revisions, inserting comments in the
coded instructions so others can understand the program.
 Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and
suggest changes
 Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to
new requirement.
 Configure and define parameters for installation or testing of local area network (LAN), wide area network
(WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment
 Management efficient and swift communication .Maintaining & monitoring of LAN infrastructure.
 Administration, configuration & troubleshooting of Microsoft Windows 2003 network infrastructure technology.
2 | P a g e

3.  Configuration & troubleshooting of email system to provide a reliable internal & external communication.
 Providing day-to-day support of end user’s business applications.
 Managing IT vendors for and second level support, where applicable.
 Installation & Troubleshoot of SAP (Desktop Support)
 Handling IT Equipment & Distribute to Departs.
 Event Management.
IT Engineer
Company: Malik Enterprises, Pakistan
Tenure: June 2011 to Sep 2011
 Installation of OS and required service packages.
 Updating and maintaining OS and software to the latest releases, patches, etc.
 Implement security tools and practices across servers and applications/services.
 Implementation, operation and management of services like web, mail, DNS, billing, etc.
 Analyze information to determine, recommend and plan installation of a new system or modification of an
existing system.
ACADEMIC CREDENTIALS
 Bachelor of Computer Science , 2014
NUCES-FAST University
Academia Projects:
+ Speech Recognition Dictionary for Windows Phone 8”- Final Year Project
+ NADRA Directory Database” – C++ Project
+ FF Steal Database Management system”- Database
IT SKILLS
 Programming Languages (C#,C++,JAVA)
 Mobile Development (Windows Phone and Android)
 Web Development
 Theme Development (CSS, HTML5,Jquery,JavaScript)
 DBMS (Database Management Systems)
 Tools (MS Excel, MS Access, MS Power Point, Sql Server)
 Graph (Photoshop)
 Typing Speed
PERSONAL DOSSIER
 Date of Birth: 20th
April 1991
 Languages Known: English and Urdu (Read & Write)
 Nationality: Pakistani
 Marital Status: Single
 Visa: Visit UAE (Valid till 18th
May 2016)
3 | P a g e