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Belal Abdelhadi CV


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Belal Abdelhadi CV

  1. 1. Name : Belal Ahmad Abdullah Abdelhadi Date of birth : August 30, 1988 Gender : Male Place of birth : Amman Nationality : Jordanian Marital status : Single Address : Amman- Jordan Mobile :(+962)786412196 Email : Education  Pursued a B.Sc. degree in IT, Software Engineering branch in Al-Balqa' Applied University, Graduated in September 2010 (GPA: 2.37). Training  Computer Network (CCNA) for 30 hours (23/Aug/2014 – 20/Sep/2014) from The Engineers Training Centre. Experience  December 2012 – Present: Network Engineer at SHJOON For Information Technology.  April 2011 - November 2012: Network Engineer at SKYLIMIT For Information Technology& Telecommunication. General skills  Eager to learn any new technology that can boost my work or add a new value to it.  Ability to work as a part of flexible team.  Ability to work under pressure.  Appreciation of challenging problems.  Excellent Communication and interpersonal skills.  Excellent analytical and organizational skills.  Goal oriented and leadership skills.  Excellent presentation skill. Personal information
  2. 2. Pre-Sales skills  Performed support in areas of network and applications for customers.  Handled the task of assisting senior engineers in leading internal cross-functional teams and in preparing technical specifications of proposals for prospective customers.  Prepare & review detailed request for proposals.  Prepare products presentation, manual and demos.  Prepare marketing reports.  Meet the clients for gathering their current requirements.  Providing product training and updating the partners.  Understand the market trend for better sales.  Prepared the presentations of the products.  Demonstrated the Product to improve the sales.  Providing support in designing and pre-sales engineering on Cisco products and services  Performing responsibilities of gathering and explaining complex technical concepts to address customer business requirement  Responsible for solving complex inter-networked systems like local area network, wireless, wide area network, and Data Center.  Playing lead role in system and network designing, pricing, customer presentations and technical consulting.  Monitoring sales prospect and develop strategies to maintain strong relationship with customers.  Developing account plans and assist the sales team in qualifying and closing specific customer opportunities.  Solving the technical queries of the customers.  Effective communication & interpersonal skills.  Expertise in business intelligence product offerings.  Excellent risk management and financial modelling.  Excellent ability of planning and managing customers.  Experienced in reviewing, managing and estimate the proposal.  Excellent ability to exceed client’s expectations. Technical skills  Analyze and troubleshoot the customer’s technical issues.  Providing solutions to the customer by performing low level customizations  Provide updating & installation for the existing clients.  Monitor client's machines and applications.  Interact with the clients regarding support issues.  Conduct training sessions for the new recruits.  Manage online customer assistance.  Cisco Solutions, Microsoft servers.  Maintenance servers and network issues.  ISA and Domain Controller.
  3. 3.  In depth knowledge of the server and networking environments and details.  Familiarity with the main industry protocols.  Extensive experience with IP environments.  Experience in troubleshooting router, switch and fault-tolerant redundant.  Environments, configuration, troubleshooting and hardware maintenance.  Experience working with 3rd party service providers testing and troubleshooting internet connectivity problems.  Systems and computer installations Knowledge, Skills and Abilities Required: o Solid understanding of IP networking and other associated protocols. o Candidate must have a working knowledge of DNS, SMTP and server Technologies. o Solid understanding of WAN protocols. o Solid understanding of LAN protocols. o Communication skills (oral and written English). o Desire to grow and learn new technologies. o Work effectively in a dynamic and changing environment. o Strong commitment to customer service. o Self-motivation and ability to work with minimum supervision. o Good decision making abilities. o Flexibility to Support “round-the-clock” operations. o Flexibility to some travelling.  Internal Desktop Support Specialist: o Deploy and configuring PCs, Workstations and Laptops. o Maintenance, Troubleshooting of Desktop Pc’s, Laptops, o Operating System Installation of Windows XP/VISTA and Windows 7 o Installation and Raid configuration of Windows server 2003 and 2008. o Imaging PCs, Workstation and Laptop using Symantec Ghost & Acronics tool. o Explains the exact cause of problem and provided solutions to it. o Responsible for responding to customer calls on hardware issues. o Outlook configurations and support. o Hardware and Microsoft support for the Client machines. o Installation and configuration of network Printers.  CCTV Installation, connections and programming.  IP PABX Configuration.  SQL/Oracle. IT fields of interests  MS Visual studio programming tools.  Database and database management tools.  Software engineering.  Diagnose hardware and software problems, and replace defective components.
  4. 4.  Perform data backups and disaster recovery operations.  Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.  Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.  Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.  Perform routine network start up and shutdown procedures, and maintain control records. Accomplished projects  Install Islamic Science University New Building Networks Infrastructure.  Install Ebdaa for marketing and hospitality Networks.  Install KHALIFA International Contracting network and maintenance.  Install Winter Valley Hotel Computer Networks & and Implement with Hardware Components.  Install Telephone System and Computer networks at KETAB manufacturer and maintenance.  Install Telephone System and Computer network at European Union mission with the Department of Correction and Rehabilitation kid’s incidents.  Install Pachka restaurants computer network and Telephone system.  Transport and re-installation Servers Rome for AFIA.  Maintains Eye Hospital Servers Rome.  Install and maintenance Computer network and IP PABX Telephone System for NAWRAS company.  Install and maintain IP PABX Telephone System and Computer network for ALEdwan Contracting Company.  Install and maintenance Computer network and PABX Telephone System for The manuscripts building/University of Jordan company. Languages  Arabic is Native Language.  Good command of English.