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- 1. Charles Lawrence 896 Oswego Aurora, Colorado 80010 (M) 720-275-1865 dewaynecdl@hotmail.com Dell, NCR, Sharp, Lexmark, Muratec Certifications. A+ certified. A.D. Electronic engineering 20 Yrs Experience March 2016 to present F2Onsite New Dell and NCR certifications. Onsite technical support Aug 2014 February 2016 Frontier business products. Field Technician for Sharp, Lexmark and Muratec multifunction Printers and Color copiers July 2013 August 2014 CompuCom Systems, Inc., POS installs for Walmart, Target, Sams Club, and Home Depot. Dell, Lexmark, Xerox, A+, Sharp and many other certifications. June 2003 to June 2013- Allcopyproducts Field service rep. Central Denver area Troubleshoot, repair of over 200 models of Sharp, Cannon and Konica color copiers, printers, scanners and faxes. Computer/Network installs and repairs. Windows upgrades and migration. Network setup of scan, e-mail, and print functions for all MFP’s. Purchase of replacement parts as needed, worked with all vendors to resolve service issues. April 2002 to June 2003- Drager Medical Technical service representative Dell certification Macintosh certified repair technician, worked with vendor to repair and order hardware upgrades. Repair, install, and troubleshoot, critical care equipment and anesthesia equipment on-site at all hospitals within the western region. Certified on computer based critical care ventilators and basic principles of anesthesia. 1999 to September 2001 – Osprey Imaging Computer network administrator Implement create ISO procedures, Linux server builds, Windows NT server builds, Router configuration, Desktop support, Desktop configuration, MAC and IBM desktop builds. Hardware and software evaluation and ordering. Manage computer technicians within the department. 1998 to 1999- Microsource Inc Desktop support for over 300 users TCP/IP configuration, Ethernet, Ras, GroupWise, Lotus notes, Windows 2000 upgrades, OEM and 3rd party vendor support to resolve field trouble calls. 1995 to 1998- Contract work for many companies ITIC, Total Petroleum Schuler Mansfield, Boston Market, NERL, Storagetek, EDS Mac IBM and Novell servers and desktops Macintosh and IBM compatible order, install, and repair. 1990 to 1995- Public Service Company of Colorado Senior computer specialist I and II 1985 to 1989 - DSI INC.
- 2. Electronic technician Installing and trouble-shooting, Upgrading, Relocating various hardware owned by DSI. Management of electronic technicians in the department Languages, Applications, Models Drager, Babylog, and Evita ventilators Sharp Cannon and Konica b/w and color multi-function printers. Windows Vista, 98, XP, 2000, NT, Linux, Technical Experience: Bronze silver gold Sharp certification A+ Certified Konica certified Drager critical care, anesthesia Certified IBM, Macintosh, Dell, Toshiba, HP, Compaq, Calcomp, Epson certifications. Education: University of New Mexico 1982-1984 Denver Technical College 1985, 1986, Associate Degree – Electronic Technology 1991- Novell administration certification 1994- Windows 95 certification 1997- Windows Nt 3.5 certification 1998- Windows98 & Nt4.0 re-certification 1998- Novell 5.0 re-certification 1999- Windows 2000, XP certification 2000- Dell desktop, laptop, and server certification 2002- Biomedical certification- critical care 2002- Principals of anesthesia certification 2004- Sharp bronze certification 2006- Sharp Mx-2700n/4501n color imager 2006- Konica certification 2007- Cannon certification 2008-Sharp Gold certification 2010-Re-certification of Sharp Gold Multifunction Imager 2011-MX2610/3610 manufactures certification/ Huntington Beach Ca 2011-Recertification to Gold level sharp service technical training 2014-Windows7 migration certification 2014- A+ recertification, Dell recertification 2014- Lexmark certification. 2016 -Dell certification 2015 –NCR POS certification