Teyonna Range is seeking a customer service role where she can utilize her 5+ years of experience providing excellent customer service. She has a history of handling inbound calls, resolving customer issues, performing basic account maintenance, and meeting quality assurance metrics in various roles at Conduit Global, Walmart, APAC Customer Services, Target, Northern Tool and Equipment, and Café Carolina and Bakery. Teyonna demonstrates the ability to work efficiently in fast-paced environments while maintaining composure. She has strong skills in cash handling, processing payments, stocking and inventory maintenance, and ensuring customer satisfaction.

1. Teyonna Range
3707 Roseheim ct., Greensboro, NC,27405
Teyonna1991@gmail.com/Tel.336.405.7620
1
Objectives
Upbeatand enthusiasticwithanexcellentworkethicandover5 yearsof experience providingservice and
supportto the public.Seekinganopportunitytobecome parta team whichmakesfast,friendlyandefficient
customerservicesapriority.
Experience
Conduit Global - McLeansville, NC
February 2016 – July2016
Receivedinboundcallsincludingtransferredsalesleadsandcallsfromcurrentand potential customers.
Answeredquestionsaboutthe productdetails,the company,andissueswithaccountforthe customers.
Assistedcustomerswithanytechnicalissuesexperiencedandescalate anyissuestomanagement
appropriately.
Performedbasicaccountmaintenance activities.
Met QualityAssurance Requirementsandotherkeyperformancemetrics.
Walmart – Greensboro, NC
July2015 – February2016
Provided remarkablecustomerservice.
Promptlyansweredcustomercalls.
Abilitytooperate acash register.
Knowledgeable aboutall sectionsof the store andproductswithineachdepartment.
Knowledgeable aboutfittingroomprocedures,sizing,colors,andrackrules.
Ensure that merchandise isproperlylabeledandpriced.
Replenishedstockfromthe warehouse.
Promptlycleanall spills.
Keptthe floorclearof objects.
Followedall safetyandemergencyrulesandregulations.
Ensuredthat all displaysare securedproperly.
APAC Customer Services, Inc. - Greensboro, NC
September2014 – July2015
Resolvedcustomerquestions,complaints,andbillingissues.
Recordedandverifynames,addresses,purchases,andspecificfeedbackof customerstomaintainanaccurate
customerlist.
Educatedand/orsell the client'sproductorservice tothe customer.
Technical supportforcellularphones.
Demonstratedabilitytomaintaincomposure andworkefficientlyinafastpaced environment.

2. Teyonna Range
3707 Roseheim ct., Greensboro, NC,27405
Teyonna1991@gmail.com/Tel.336.405.7620
2
Target – Greensboro, NC
September2013 – November2014
Received paymentbycash,check,creditcards, vouchers,orautomaticdebits.
Encouragedgueststo enroll instore creditanddebitcardprograms bypromotingincentives.
Issuedreceipts,refunds,credits,orchange due tocustomers.
Counted moneyincashdrawersat the beginningof shiftstoensure thatamountsare correct and thatthere is
adequate change.
Greetedcustomersenteringestablishmentandinquire aboutguest’sexperience toensure satisfaction
attained.
Maintainedcleanandorderlycheckoutareas.
Northern tool and equipment- Burlington, NC
July2012 – February2013
Acceptedcashor creditcard paymentsandmake change usingcashregistersandcalculators.
Servedcustomerspromptly,courteouslyandwithasmile.
Setup promotional displays.
Maintainedcustomerinformationinthe store database.
Kepta tidystore front andreplenishedstockasneeded.
Café Carolina and Bakery – Greensboro, NC
May 2011 – August2012
Wrote up customerordersand processedpayments.
Keptdiningareaclean,neatlystockedandarranged.
Managed telephone requestsandalertedkitchenstaff of large ordersandspecial issues.
Cleanedbathroomareasandrestockedcountersupplies.
Sweptfrontsidewalkandwipedwindowsanddoorsinoff-peaktimes.
Emptiedtrash,pickedupdroppedwaste,andfilleddiningroomice machine.
Monitoreddrinkstation,filledteadispensers,andconnectednew sodasyrupboxesasneeded.
Education
Brittain Academy High School – Thomasville, NC
Diploma-2009
G.P.A 3.5

3. Teyonna Range
3707 Roseheim ct., Greensboro, NC,27405
Teyonna1991@gmail.com/Tel.336.405.7620
3
References
Available uponrequest.