2. TABLE OF CONTENTS:
Introduction/ Bio………………………………….3
Resume……………………………………………..4
Letters of Recommendation……………………..6
Cover Letter……………………………………….8
Work Samples
PowerPoint…………………………………………….9
Essay ………………………………………………….10
3. INTRODUCTION/ BIO
Goals: Bio:
Pursue a career in Work experience in
Marketing with an many different fields
emphasis on Event from Marketing to
Coordinating or Customer Service
Community Outreach Passionate about
Find a company that I cooking, traveling, and
can grow with animals
professionally. Enjoy exploring
Relocate for a company Michigan and other
within Michigan great aspects of my
community.
4. Sarah Marie Brothers
989-890-2528 | 5679 Threasa St. | Saginaw, MI 48603 | brothers32@northwood.edu
QUALIFICATIONS
•Extensive experience in a variety of fast-paced environments requiring a high level of professionalism, customer service, confidentiality, efficiency and
attention to detail
•Demonstrate effective time management skills to balance two jobs with full-time college courses
•Willing to travel and relocate
EDUCATION
Northwood University – Midland, MI
Bachelor of Business Administration – Marketing July 2013
GPA: 3.5/4.0
Delta College – University Center, MI
Associate of Arts – General Studies
December 2012
EXPERIENCE
Server
Applebee’s Restaurant – Saginaw, MI August 2012-Present
Damons – Saginaw, MI
2009-2010
TGI Fridays – Saginaw, MI 2006-2008/2009-2010
Famous Dave’s – Saginaw, MI
2008-2009
•Demonstrate professionalism with strong communication, interpersonal and sales skills to provide an exemplary customer service experience in a fast-
paced restaurant
•Consistently meet or exceed steps of service through up-selling food and beverage items to drive sales
•Process all cash and credit transactions with 100% accuracy and manage daily personal cash flows
•Assist team with managing all front of house operations to ensure efficiency and service to customers
•Assumed a shift leadership role; directed coworkers and delegated daily duties (TGI Fridays)
5. Resume Continued…
Promotions Coordinator
J and L Marketing – Louisville, KY June 2012-Present
•Operate as an independent contractor to organize promotional events at car dealerships nationwide
•Manage customer flow and the surveying process, track responses and report results to management
•Conduct a lead sales presentation for 5-25 dealership staff and manage the sales team during event
Unit Secretary
Healthsource Saginaw – Saginaw, MI
2010-2012
•Cross-functional experience in all operations of a unit with three separate divisions; worked independently to accomplish goals, transcribed
physician orders correctly and efficiently
•Generated and maintained 65 highly confidential patient charts and assisted nurses with unit functions
•Managed inventory and ordering for all unit supplies to ensure no lapse in service to patients
Customer Service Representative
Stanley Steemers Carpet Cleaners – Saginaw, MI
2007
•Monitored a multi-line phone system and served a three-state region for incoming service calls
•Utilized efficiency and attention to detail to schedule customer orders and up-sell services to drive sales
Banquet Server
Germania Country Club – Saginaw, MI 2006-2007
•Worked with Banquet Manager to organize a variety of events – weddings, graduation parties,
retirement parties, and corporate events for anywhere from 25-350 guests
•Knowledgeable in functions of banquet service including: BEOs, menus, products, packages, and prices
6. January 13, 2013
To Whom it May Concern,
I am writing this letter of recommendation for Sarah Brothers whom I previously worked with at
Healthsource Saginaw. We began working together in the fall of 2012 where her role as Unit Coordinator was vital to
the daily operations of the unit.
At Healthsource Saginaw, Sarah was responsible for assisting the nurses, mental health workers, and
patients and she always went above and beyond to work as a team player. Her role required her to be aware of many
different aspects of the daily operations from patient scheduling and doctors orders, making her the go to person. She
excelled at multiple fields but her organization skills, and ability to multi-task stand out to me.
In the few short years I have known Sarah I have seen her strong work ethics, her ability to adapt to a
changing environment, and her upbeat positive attitude. She was a great attribute to our team and will be very
successful in the future.
Sincerely,
Tera Parth R.N.
Healthsource Saginaw
White Pine Psychiatric Unit
7. June 22, 2012
To Whom It May Concern,
I am writing this letter in regards to Sarah Brothers a previous employee on mine at TGI
Fridays. She was employed with TGI Fridays for four years and got to know her very well. She
excelled at many job skills and became a leader within her time at the company.
Sarah and I met at her first interview with the company and her energy and enthusiasm caught
my attention. After she began her position with TGI Fridays she began showing leadership
qualities with her peers and was promoted to Shift Leader. This promotion involved Sarah
taking a proactive role to help guide and assist her coworkers along with making sure
customer’s needs were all fulfilled.
On a personal level I know that Sarah is very goal oriented and focused on her future. She left
TGI Fridays to go to school fulltime and pursue her dreams. She has such a great attitude that
positively affects all of the people around her. I would recommend her in the future since she is
a responsible, reliable, enthusiastic, and strong leader.
Rebecca Erdnt; TGI Fridays Manager
8. Sarah Brothers
5679 Threasa St
Saginaw, MI 48603
February 18, 2013
Steve Oleksy
Ravines Golf Club
3520 Palmer Drive
Saugatuck, MI 49453
Dear Steve Oleksy,
I am writing in response to your ad posted on www.indeed.com for Event Coordinator/ Assistant Food and
Beverage Manager. The position requirements and my skills are a great match. I am confident that my past experience
and college education have given me valuable resources to excel in the Event Coordinator position.
As you’ll see on my enclosed resume, I have the educational background and professional experience for which
you are searching. I have professional experience as a Promotions Coordinator for a nationwide marketing company
and held a position previously as a Banquet Server/ Assistant Coordinator which required planning and executing
events including weddings, retirement parties, and social club luncheons. In addition, I am motivated and enthusiastic,
willing to relocate, and would appreciate the opportunity to contribute to your company’s success.
As stated in my resume I will be completing my Bachelors Degree in Marketing in July and would appreciate the
opportunity to meet with you. I can ensure that meeting with me will not be a waste of your time and I will make myself
available at your convenience, during or outside of normal business hours
Sincerely,
Sarah Brothers
9.
10. 10/01/2012
Consumer Behavior Article
The iPhone 5 is not new to the news these days, with its launch just a few short weeks ago it’s all the
buzz. If you haven’t heard about the iPhone 5 or seen the media craze over the new gadget you may have been
living on the moon. Consumers are going crazy for the newest mobile products and jumped out of the gate with a
strong 5 million units sold in the first weekend according to Apple. In the article “iPhone 5 Sells five million over the
Opening Weekend” by Chris Knight of CMS Wire the Apple iPhone 5 is planning on making its debut in China very
soon where sales are expected to soar to top off the ridiculous turnout it already has had.
In the article featured by CMS Wire newsletter the iPhone 5 isn’t the only upgrade Apple has recently
launched. They also provided current iPhone users to upgrade their system to the IOS 6 which didn’t come without
faults. It was stated that many users who upgraded had noticed some problems that occurred most popular being a
bug with the Maps app. Apple responded by going into lockdown to work out the system immediately. The company
reported that over 100 million upgrades have been done and they expect that this will keep iPhone users who are
unable or unwilling to upgrade to the iPhone 5 happy and on team Apple.
The ultra competitive mobile device market is always on the cutting edge of technology it is hard to keep up
with the newest items. Apple is a clear front runner in this market and continues to innovate. They released in the
article some of the next big items that are going to be released which from a marketing stand point is genius to get
the buzz started now. The anticipation of the Apples next release which includes the iPad mini, new iTunes, and the
iPod range will be coming soon with the iPad mini being released this October. The whirlwind of iPhone 5 buyers will
still be red hot and most likely on board to upgrade their iPad’s too.
With Apple dominating the mobile phone market you could understand why so many consumers are on edge
for the newest and best thing they can buy. Personally I am not an iPhone user but definitely feel the grasp that
Apple has on the market. People become emotionally involved or attached to their most used personally technology
and since Apple is a highly respected trademark brand people can trust the product they are purchasing. Referring to
how consumers value certain items the iPhone 5 can be described as Utilitarian valued, for the fact that consumers
use this product to solve a problem or accomplish and important task. A mobile phone is second nature in our world
today, who knows what technology with be released next but one thing is for sure it will never stop growing.
Knight, C. (2012, Sept 24). “iPhone 5 Sells Five million Over Opening Weekend”. Retrieved from
www.cmswire.com
