Upbeat and enthusiastic with an excellent work ethic and over 5 years of experience providing service and support to the public. Seeking an opportunity to become part a team which makes fast, friendly and efficient customer services a priority.

1. Teyonna Range
3707 Roseheim ct., Greensboro, NC,27405
Teyonna1991@gmail.com/Tel.336.405.7620
1
Objectives
Upbeatand enthusiasticwithanexcellentworkethicandover5 yearsof experience providingservice and
supportto the public.Seekinganopportunitytobecome parta team whichmakesfast,friendlyandefficient
customerservicesapriority.
Experience
Conduit Global - McLeansville, NC
February 2016 – July2016
Receive inboundcallsincludingtransferredsalesleadsandcallsfromcurrentandpotential customers.
Answerquestionsaboutthe productdetails,the company,andissueswithaccountforthe customers.
Assistcustomerswithanytechnical issuesexperiencedandescalate anyissuestomanagementappropriately.
Performbasicaccount maintenance activities.
MeetQualityAssurance Requirementsandotherkeyperformance metrics.
Walmart – Greensboro, NC
July2015 – February2016
Providesremarkablecustomerservice.
Promptlyanswercustomercalls.
Abilitytooperate acash register.
Be knowledgeable aboutall sectionsof the store andproductswithineachdepartment.
Apparel associate shouldbe knowledgeable aboutfittingroomprocedures,sizing,colors,andrackrules.
Ensure that merchandise isproperlylabeledandpriced.
Replenishstockfromthe warehouse.
Promptlycleanall spills.
Keepthe floorclearof objects.
Followall safetyandemergencyrulesandregulations.
Ensure that all displaysare securedproperly.
APAC Customer Services, Inc - Greensboro, NC
September2014 – July2015
Resolve customerquestions, complaints,andbillingissues.
Recordand verifynames,addresses,purchases,andspecificfeedbackof customerstomaintainanaccurate
customerlist.
Educate and/or sell the client'sproductorservice tothe customer.
Technical supportforcellularphones.
Demonstratedabilitytomaintaincomposure andworkefficientlyinafastpaced environment.

2. Teyonna Range
3707 Roseheim ct., Greensboro, NC,27405
Teyonna1991@gmail.com/Tel.336.405.7620
2
Target – Greensboro, NC
September2013 – November2014
Receive paymentbycash,check,creditcards,vouchers,orautomaticdebits.
Encourage gueststo enroll instore creditanddebitcard programsby promotingincentives.
Issue receipts,refunds,credits,orchange due to customers.
Countmoneyincash drawersat the beginningof shiftstoensure thatamountsare correct and thatthere is
adequate change.
Greetcustomersenteringestablishmentandinquire aboutguest’sexperience toensure satisfactionattained.
Maintaincleanand orderlycheckoutareas.
Northern tool and equipment- Burlington, NC
July2012 – February2013
Acceptcash or creditcard paymentsandmake change usingcashregistersandcalculators.
Servingcustomerspromptly,courteouslyandwithasmile.
Setup promotional displays.
Maintainedcustomerinformationinthe store database.
Kepta tidystore front andreplenishedstockas needed.
Café Carolina and Bakery – Greensboro, Nc
May 2011 – August2012
Wrote up customerordersand processedpayments.
Keptdiningareaclean,neatlystockedandarranged.
Managed telephone requestsandalertedkitchenstaff of large ordersandspecial issues.
Cleanedbathroomareasandrestockedcountersupplies.
Sweptfrontsidewalkandwipedwindowsanddoorsinoff-peaktimes.
Emptiedtrash,pickedupdroppedwaste,andfilleddiningroomice machine.
Monitoreddrinkstation,filledteadispensers, andconnectednew sodasyrupboxesasneeded.
Education
Brittain Academy High School – Thomasville, Nc
Diploma-2009
G.P.A 3.5
References
Available uponrequest.