I 'm with 8 years experienced in sales, marketing, and administration fields, looking for new job opportunities where I can demonstrate how to be great closer, with my strong interpersonal, communication and negotiation skills will be a high factor for a company expansion,

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Residential Address:
Skycourt Towers, Dubailand, Dubai, UAE
Phone: +971 55 367 4257
Email: teona.buzaladze@yahoo.com
Date of Birth : 14th January 1990
Nationality : Georgia
Place of Birth : Georgia
Gender : Female
Location : Dubai, UAE.
Marital Status : Single
Age : 26
Passport Number: 10AB96441
UAE Driving License: Valid
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Ilia State University, Tbilisi, Georgia
2009-2012 Faculty of Tourism; Bachelor of Tourism Management
2008-2009 Faculty of Journalism
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1. Increasedthe loyaltyandsatisfactionof existingcustomers
2. Generated60%salesoutof 100% groupsalestargetin2016new year’sevent
3. AwardedbyTRIPADVISER( guestsSatisfaction)
4. GuestrelationshipbuilderIncreasedtheCompanySpamembershipwithdailypromotingthe
services
5. To up-sellalldepartments,toorganize events
6. Trainingandsupervisenewcolleaguesandemployees
7. Beingadedicatedemployee–achievedperfectattendancerecord
8. Were promotedafter 8Monthsinthe roleat EMAARgroup
9. Improve officeefficiencyaandcustomerservice byoverhaulingpreviouslyhaphazardfilingsystem
10. Electedtodoorleadtheteam
PPrrooffeessssiioonnaall EExxppeerriieennccee
February 7, 2016 - Present
 Executive Assistant
 Lootah Group Of Companies, Dubai, UAE
 Secretarial,Administration,Travelarrangements,ClientMeetings&
Reporting
 Answertelephonesandgiveinformationtocallers,takemessages,ortransfercallsto
appropriate individuals.
 Arrange conferences,meetings,andtravel reservationsforofficepersonnel.
 Organisingsalesvisits,greetvisitorsandcallers,handletheirinquiries,anddirectthemtothe
appropriate personsaccordingtotheirneeds.
 Attendingabusinessmeetings,takingminutesof meetings,analysethesubjectwiththe
chairman,

2.  puttingtogetherlistsof potentialclients,contactingareabusinesses,andfollowinguponany
referralopportunities
 Possiblegrouporbusinessevents,andseeksameetingtodiscoverinterestandneedsof a
prospect.
 Preparesreportsbycollecting,analyzing,andsummarizinginformation.
 maintainingaccuraterecords
 attendingtradeexhibitions,conferencesandmeetings
 reviewingsalesperformance
 negotiatingcontracts
 Schedule andconfirmappointmentsforclients,customers,orsupervisors.
 Provideservicestocustomers,suchasorder placementandaccountinformation.
 Reviewworkdonebyotherstocheckforcorrectspellingandgrammar,ensurethatcompany
formatpoliciesare followed,andrecommendrevisions.
 Superviseotherclericalstaff,andprovidetrainingandorientationtonew staff.
 Operate officeequipmentsuchasfax machines,copiers,andphonesystems,anduse
computersforspreadsheet,wordprocessing,databasemanagement,andotherapplications.
April 22, 2014 – February 6, 2016
 VIP Guest Service Agent, 2015-2016
 Sales Executive, 2014-2015
 EMAAR – Address Dubai Mall, Dubai, UAE
 FrontOffice( Checkin,Checkout)
 Responsible forgreetingandregisteringthe guest
 Makingandmodifyingreservations,hoteloperator,andconciergeduties
 preparingdaily reports,balancingtransactions,andconductingsecuritywalks
 Performingvariousadministrativeduties
 Dealingwithcriticalsituations,problematiccustomers
 Supervisingdailycash-flowandoperations
Typical role was to prospect and sell the hotel's facilities and rooms to groups and
organizations looking to hold conferences or events
 Keypersontodevelopinglong-termrelationshipswithclients.
 supportthe BusinessDevelopmentManagement inthe salesof ConferenceandBanqueting
throughtargetedcampaigns
 Have responsibilitytopartnerwithclientstoensuretheyhaveagoodevent
 Demonstrating/presentingproducts,service,promotions
 Supportthe Reservationsteambycorrectlytakingareservationcall,upsellingwherepossible
andinputtingintotheHotel Bookingsystem
 Discussopportunitiestohostfutureeventsforthe group
 Shift Manager & Sales Coordinator Nov 2013 – Mar 2014
 Restaurant Bohema, Tbilisi, Georgia
 Sales Associate Jun 2013 – Nov 2014
 Teliani Valley wine, Tbilisi, Georgia
 Shift Manager Aug 2011 – Jun 2013
 Restaurant Loft New American, Tbilisi, Georgia
 Waitress, Higher Percentage Aug 2007 – Aug 2011
 Restaurant Metekhi, Shadow, Georgia

3. CCeerrttiiffiiccaatteess aanndd TTrraaiinniinngg
 KEU ManagementSolutionGeorgia–ServicePlusCoachCertificate 2011
 TrainingwiththePresidentof the WineClub 2013
 SalesandMarketing –Executivesalestraining142 hours 2015
 GenevaBusinessSchool- MBA Course inHumanResourceManagement 2016
 NadiaTrainingInstitute-CorporateSecretarial Specialist LLA 2016
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 Abilitytoworkinacross-culturalenvironment.
 Strongmarketing,sales,interpersonalandeffectivecommunicationskills.
 Computer&DatabaseManagementliterate.
 Professional softwareskills:Delphi,Oracle,Micros,Interflex,FMC,Opera
SSttrreeggtthhss
 Maturity
 Confidence
 Perseverance
 Patience
 Excellentinterpersonal skills
 Commercial awareness
 IT skills
 Numerical skills
LLaanngguuaaggeess
 Georgian: Native Language
 English: Fluent
 Russian: Basic