Talia Spitzer is seeking a position at Del Frisco's Grille utilizing her 10 years of experience in restaurants, night clubs, and hotels in the U.S. and Europe. She has worked in various roles including server, bartender, assistant event coordinator, guest service agent, and assistant manager. Spitzer is fluent in French, Spanish, and English and has experience with relevant software. She holds a Bachelor's degree in International Hospitality and Tourism Management from Johnson & Wales University.
1. Talia Spitzer
Salustia9@hotmail.com 547 2nd Ave
(917) 608 – 4006 New York, NY 10016
Objective: To contribute my efficient service, exuberant energy, hospitality knowledge and experience to
your team at Del Frisco’s Grille
Highlights of Qualifications:
Fluent in French, Spanish and English
Strong working experience with Opera, SABRE, Aloha, Micros, POS, and MS Office software
Ten years of hospitality experience in restaurants, night clubs and hotels in the U.S. and Europe
Work Experience:
La Cava Restaurant Nov. 2010 – Nov. 2014
Server New York, NY
Provided valuable and enthusiastic service to locals, tourists and professional clientele in a high-volume
midtown Manhattan establishment
Bartended, waitressed and assisted owners with hiring, training, inventory, cash, marketing,
promotional activities and coordinated private and corporate events
Columbus 72 Nov. 2007 – July. 2014
Bartender/Assistant Event Coordinator New York, NY
Bartended in a fast-paced night club, required multi-tasking, quick mathematical skills and
organization
Executed floor plans, developed menus, managed staff and confirmed orders placed for private
events
Efficiently followed-up and responded to clients and service providers
The Mark Hotel April 2014 – July 2014
Server New York, NY
Serviced high-end clientele, international and domestic, for breakfast and lunch
Maintained a professional appearance, service and language at all times in the venue
Increased sales by suggesting signature dishes, cocktails and wine that was the incentive of the day
Assisted team members to provide efficient service and ensure guest satisfaction
Beach Palace June 2010 – Sept. 2010
Sales Team Leader/Nightlife Promoter Ibiza, Spain
Responsible for a team of approximately 20 people to market nightlife packages to tourists
Developed monetary and non-monetary incentives to motivate the team to generate sales
Organized packages with the different venues, promoters, transportation services and value
options
Hudson Hotel March 2008 – Sept. 2009
Guest Service Agent New York, NY
Performed check-in and check-out procedures while honoring COYLE standards and requests to
my utmost capability
Provided concierge services with information and knowledge regarding NYC attractions,
transportation and dining
2. Responsible for administrating billing to guests and travel agencies and correcting any
miscalculations
Developed creative thinking and patience to provide positive solutions for problematic situations
Revised and implemented training manuals and service techniques
718 Restaurant Nov. 2003 – Nov. 2010
Assistant Manager and Server Astoria, NY
Promoted and serviced the opening of my Family’s restaurant
Provided training for new employees, oversaw inventory, and coordinated private parties
Developed customer loyalty through a welcoming and friendly environment
Enhanced sales by promoting new wine, cocktails, and food specials
Education:
Johnson & Wales University
Bachelor’s Degree: International Hospitality and Tourism Management May 2008
Associate’s Degree: Travel and Tourism Management May 2006
* References available upon request