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Talia Spitzer 
Salustia9@hotmail.com 547 2nd Ave 
(917) 608 – 4006 New York, NY 10016 
Objective: To contribute my efficient service, exuberant energy, hospitality knowledge and experience to 
your team at Del Frisco’s Grille 
Highlights of Qualifications: 
 Fluent in French, Spanish and English 
 Strong working experience with Opera, SABRE, Aloha, Micros, POS, and MS Office software 
 Ten years of hospitality experience in restaurants, night clubs and hotels in the U.S. and Europe 
Work Experience: 
La Cava Restaurant Nov. 2010 – Nov. 2014 
Server New York, NY 
 Provided valuable and enthusiastic service to locals, tourists and professional clientele in a high-volume 
midtown Manhattan establishment 
 Bartended, waitressed and assisted owners with hiring, training, inventory, cash, marketing, 
promotional activities and coordinated private and corporate events 
Columbus 72 Nov. 2007 – July. 2014 
Bartender/Assistant Event Coordinator New York, NY 
 Bartended in a fast-paced night club, required multi-tasking, quick mathematical skills and 
organization 
 Executed floor plans, developed menus, managed staff and confirmed orders placed for private 
events 
 Efficiently followed-up and responded to clients and service providers 
The Mark Hotel April 2014 – July 2014 
Server New York, NY 
 Serviced high-end clientele, international and domestic, for breakfast and lunch 
 Maintained a professional appearance, service and language at all times in the venue 
 Increased sales by suggesting signature dishes, cocktails and wine that was the incentive of the day 
 Assisted team members to provide efficient service and ensure guest satisfaction 
Beach Palace June 2010 – Sept. 2010 
Sales Team Leader/Nightlife Promoter Ibiza, Spain 
 Responsible for a team of approximately 20 people to market nightlife packages to tourists 
 Developed monetary and non-monetary incentives to motivate the team to generate sales 
 Organized packages with the different venues, promoters, transportation services and value 
options 
Hudson Hotel March 2008 – Sept. 2009 
Guest Service Agent New York, NY 
 Performed check-in and check-out procedures while honoring COYLE standards and requests to 
my utmost capability 
 Provided concierge services with information and knowledge regarding NYC attractions, 
transportation and dining
 Responsible for administrating billing to guests and travel agencies and correcting any 
miscalculations 
 Developed creative thinking and patience to provide positive solutions for problematic situations 
 Revised and implemented training manuals and service techniques 
718 Restaurant Nov. 2003 – Nov. 2010 
Assistant Manager and Server Astoria, NY 
 Promoted and serviced the opening of my Family’s restaurant 
 Provided training for new employees, oversaw inventory, and coordinated private parties 
 Developed customer loyalty through a welcoming and friendly environment 
 Enhanced sales by promoting new wine, cocktails, and food specials 
Education: 
Johnson & Wales University 
Bachelor’s Degree: International Hospitality and Tourism Management May 2008 
Associate’s Degree: Travel and Tourism Management May 2006 
* References available upon request

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SCV 2014 WORD

  • 1. Talia Spitzer Salustia9@hotmail.com 547 2nd Ave (917) 608 – 4006 New York, NY 10016 Objective: To contribute my efficient service, exuberant energy, hospitality knowledge and experience to your team at Del Frisco’s Grille Highlights of Qualifications:  Fluent in French, Spanish and English  Strong working experience with Opera, SABRE, Aloha, Micros, POS, and MS Office software  Ten years of hospitality experience in restaurants, night clubs and hotels in the U.S. and Europe Work Experience: La Cava Restaurant Nov. 2010 – Nov. 2014 Server New York, NY  Provided valuable and enthusiastic service to locals, tourists and professional clientele in a high-volume midtown Manhattan establishment  Bartended, waitressed and assisted owners with hiring, training, inventory, cash, marketing, promotional activities and coordinated private and corporate events Columbus 72 Nov. 2007 – July. 2014 Bartender/Assistant Event Coordinator New York, NY  Bartended in a fast-paced night club, required multi-tasking, quick mathematical skills and organization  Executed floor plans, developed menus, managed staff and confirmed orders placed for private events  Efficiently followed-up and responded to clients and service providers The Mark Hotel April 2014 – July 2014 Server New York, NY  Serviced high-end clientele, international and domestic, for breakfast and lunch  Maintained a professional appearance, service and language at all times in the venue  Increased sales by suggesting signature dishes, cocktails and wine that was the incentive of the day  Assisted team members to provide efficient service and ensure guest satisfaction Beach Palace June 2010 – Sept. 2010 Sales Team Leader/Nightlife Promoter Ibiza, Spain  Responsible for a team of approximately 20 people to market nightlife packages to tourists  Developed monetary and non-monetary incentives to motivate the team to generate sales  Organized packages with the different venues, promoters, transportation services and value options Hudson Hotel March 2008 – Sept. 2009 Guest Service Agent New York, NY  Performed check-in and check-out procedures while honoring COYLE standards and requests to my utmost capability  Provided concierge services with information and knowledge regarding NYC attractions, transportation and dining
  • 2.  Responsible for administrating billing to guests and travel agencies and correcting any miscalculations  Developed creative thinking and patience to provide positive solutions for problematic situations  Revised and implemented training manuals and service techniques 718 Restaurant Nov. 2003 – Nov. 2010 Assistant Manager and Server Astoria, NY  Promoted and serviced the opening of my Family’s restaurant  Provided training for new employees, oversaw inventory, and coordinated private parties  Developed customer loyalty through a welcoming and friendly environment  Enhanced sales by promoting new wine, cocktails, and food specials Education: Johnson & Wales University Bachelor’s Degree: International Hospitality and Tourism Management May 2008 Associate’s Degree: Travel and Tourism Management May 2006 * References available upon request