1. Sue McClounan
68 Third Avenue  Sefton Park  Phone: 0433 919 173  suzyqmc12@gmail.com
Experience
 Administration professional with 28 years’ experience
 Competent in the Microsoft Office suite and Office 365
 Health and Safety Representative – Year 1
Skills
 ProjectAdministration
 Event Management
 Office Management
 Website Content Management
 Excellent Internal/External Customer Relations
 Report writing
Professional Experience
BREASTSCREEN SA (SA HEALTH) – Caring for women from ocean to outback.
Receptionist/Administration, September 2015 - Present
Responsible for maintaining the smooth running of all front desk activities, administrative and secretarial
duties.
Responsibilities:
 Answering telephone calls and dealing with face to face enquiries
 Politely greeting patients and visitors to the clinic
 Dealing with all requests in an efficient and courteous manner
 Opening post and forwarding it onto the relevant parties
 Writing letters and correspondence on behalf of the surgery and medical staff
 Updating the surgeries computer systemwith appointments and personal details
 Maintaining a clean reception area to show a professional image
 Making sure that the appointments systemruns smoothly
 Receiving samples and sending them off to hospital laboratories
 Screening enquiries for the doctors and medical staff
 Checking patients in and out
 Accurately collecting information and personal details about patients
 Arranging any necessary follow up appointments with other healthcare professionals
 Ensuring that all medical samples are correctly labelled
 Filing away the results of tests.
 Liaising with couriers and delivery companies.

2. PRINCIPALS AUSTRALIA INSTITUTE – Provides quality professional learning, leadership development and
support to principals and school leaders.
Project/Program Support Officer, May 2011 to September 2015
Administration to Executive Director of Programs and Executive leadership. Oversight of and provide
support for National and State Administration Staff.
Responsibilities:
 Working with Project Officers to implement MindMatters/KidsMatter projects
 National and State event management
 Liaise with major stakeholders
 Website Content Management
 Website Development
 Policies and Procedures redevelopment
 High level project support for Executives
 Managed executive calendar and coordinated weekly project teammeetings
 Production of high level reports, collation and statistics
 Monitored expenditure on training events to produce monthly reports
 Produced financial reports for monthly meetings
 Reconciled and processed expense reports for Executive Director and managers
 Accounts Payable/ Accounts Receivable
 Managed and reviewed filing and office systems
 Arranged domestic travel plans and itineraries, including flight and car services
 Implemented Change management
 Oversee inventory and office supply purchases
 Intellectual property
 Production, updating and archiving of strategic and confidential documents
 Records management including archiving
 WHS Committee member
 Certification Change TeamCommittee member
 Design and format new materials
 Webinar presentations using Blackboard Collaborate
CMS – Not for Profit Organisation, working with the Anglican Church.
Office Manager, 2007-2011
Management of office with three staff and 10 volunteers.
Responsibilities:
 Coordination of all conferences
 Created expense reports, budgets and filing systems
 Organise travel and accommodation, interstate and overseas
 Processed accounts receivable and accounts payable
 Reconciled and processed expense reports
 Board Member of CMS
 Arranged Board meetings, minutes and agenda.
 Web Administration
 Developed and maintained an internal client filing system

3.  Preparation of Reports – Collating & Consolidating
 Financial Planning within the Budget
 Updating & Maintaining Procedure Manuals
 Conduct Meetings with Committee Groups
ELKANAH RETIREMENT VILLAGE (SABaptist Homes for Aged Inc) – Aged Care
Village Liaison Officer, 2004-2007
Administration in the Aged Care Sector.
Responsibilities:
 Maintain Staff & Volunteers
 Preparation of all Monthly and Accreditation Reports
 Marketing of Units
 Data Entry
 Maintain Databases
 Contracts of new settlements
 Sale of Units
 Organise Contractors
 Supervise refurbishment of Units
 Set up of Yearly Budgets
 Minute Taking
Technology
Software: MicrosoftOfficeprograms includingWord,Excel,Publisher, PowerPoint,
Access,Outlook, Project 2010 and Explorer
Sitefinity
Adobe CS5 & CS6
MYOB
Office365
Blackboard Collaborate
Education
Certificate IV Project Management
Completed 2013
TAFE Adelaide
Certificate IV Training and Assessment
Completed 2009
Australian College of Ministries
An Introduction to CS5 InDesign
Completed 2012
Electus
Certificate IV Business Development
Completed 2006
Jarrah Consulting
Referees
Sue Ablett
HR & Operations Manager
Principals Australia Institute

4. sue.ablett@pai.edu.au
Mobile: 0431 722 582
Tracy Zilm
Previous Line Manager
Senior Project Officer
ACARA
Mobile: 0417 809 924
Jill Pearman
Previous Line Manager
Pearman.jill@gmail.com
Mobile: 0408 460 924
National Police Clearance copy on request.