This document is a resume for Sue McClounan outlining her 28 years of experience in administration roles. She has strong skills in Microsoft Office, project administration, event management, and customer relations. Her professional experience includes roles as a receptionist for Breastscreen SA, a project support officer for Principals Australia Institute, an office manager for CMS, and a village liaison officer for Elkanah Retirement Village. She is proficient with software such as Microsoft Office, Sitefinity, Adobe, MYOB, and Blackboard Collaborate. Sue holds relevant qualifications including a Certificate IV in Project Management.
Worked with Multiple Clients-Unilever, Barclaycard, Aegon Boots.com, Boots Retail International.Experience is Telecom domain, Delivery management and Operations,BFSI and banking domain.
I AM WRITING IN THE HOPE OF SECURING EMPLOYMENT.
Good Day
I am very excited to apply for this position.
I apply for this position since my qualifications, experience, interest, and skills match this post.
I feel confident that I meet the requirements needed, because I am young, confident, ambitious, and also dedicated to my work, plus I have 5 years of retail management and store audits working experience, and great knowledge and training of SAP, Kronos, Wayware &Oracle.
I try to always have a positive view of each situation because it reflects on my life and work. I always try to do my work to the nearest and the best of my ability and make sure that everything gets done on time.
If given this opportunity I would serve as a productive contribution to your company, because I have matric and tertiary education majored in Financial Accounting and Management Accounting.
Recently completed my B-Tech in Cost and Management Accounting at the Tshwane University of Technology.
I promise to be loyal to you and your business and give my best at all times.
Thank you for taking the time to read my CV and hoping that my application will be taken into consideration
and be a success,
In the meantime, I eagerly await a reply from you.
Yours Faithfully
IM Sathekge
Mobile: 079 226 9918
072 955 0708
1. Sue McClounan
68 Third Avenue Sefton Park Phone: 0433 919 173 suzyqmc12@gmail.com
Experience
Administration professional with 28 years’ experience
Competent in the Microsoft Office suite and Office 365
Health and Safety Representative – Year 1
Skills
ProjectAdministration
Event Management
Office Management
Website Content Management
Excellent Internal/External Customer Relations
Report writing
Professional Experience
BREASTSCREEN SA (SA HEALTH) – Caring for women from ocean to outback.
Receptionist/Administration, September 2015 - Present
Responsible for maintaining the smooth running of all front desk activities, administrative and secretarial
duties.
Responsibilities:
Answering telephone calls and dealing with face to face enquiries
Politely greeting patients and visitors to the clinic
Dealing with all requests in an efficient and courteous manner
Opening post and forwarding it onto the relevant parties
Writing letters and correspondence on behalf of the surgery and medical staff
Updating the surgeries computer systemwith appointments and personal details
Maintaining a clean reception area to show a professional image
Making sure that the appointments systemruns smoothly
Receiving samples and sending them off to hospital laboratories
Screening enquiries for the doctors and medical staff
Checking patients in and out
Accurately collecting information and personal details about patients
Arranging any necessary follow up appointments with other healthcare professionals
Ensuring that all medical samples are correctly labelled
Filing away the results of tests.
Liaising with couriers and delivery companies.
2. PRINCIPALS AUSTRALIA INSTITUTE – Provides quality professional learning, leadership development and
support to principals and school leaders.
Project/Program Support Officer, May 2011 to September 2015
Administration to Executive Director of Programs and Executive leadership. Oversight of and provide
support for National and State Administration Staff.
Responsibilities:
Working with Project Officers to implement MindMatters/KidsMatter projects
National and State event management
Liaise with major stakeholders
Website Content Management
Website Development
Policies and Procedures redevelopment
High level project support for Executives
Managed executive calendar and coordinated weekly project teammeetings
Production of high level reports, collation and statistics
Monitored expenditure on training events to produce monthly reports
Produced financial reports for monthly meetings
Reconciled and processed expense reports for Executive Director and managers
Accounts Payable/ Accounts Receivable
Managed and reviewed filing and office systems
Arranged domestic travel plans and itineraries, including flight and car services
Implemented Change management
Oversee inventory and office supply purchases
Intellectual property
Production, updating and archiving of strategic and confidential documents
Records management including archiving
WHS Committee member
Certification Change TeamCommittee member
Design and format new materials
Webinar presentations using Blackboard Collaborate
CMS – Not for Profit Organisation, working with the Anglican Church.
Office Manager, 2007-2011
Management of office with three staff and 10 volunteers.
Responsibilities:
Coordination of all conferences
Created expense reports, budgets and filing systems
Organise travel and accommodation, interstate and overseas
Processed accounts receivable and accounts payable
Reconciled and processed expense reports
Board Member of CMS
Arranged Board meetings, minutes and agenda.
Web Administration
Developed and maintained an internal client filing system
3. Preparation of Reports – Collating & Consolidating
Financial Planning within the Budget
Updating & Maintaining Procedure Manuals
Conduct Meetings with Committee Groups
ELKANAH RETIREMENT VILLAGE (SABaptist Homes for Aged Inc) – Aged Care
Village Liaison Officer, 2004-2007
Administration in the Aged Care Sector.
Responsibilities:
Maintain Staff & Volunteers
Preparation of all Monthly and Accreditation Reports
Marketing of Units
Data Entry
Maintain Databases
Contracts of new settlements
Sale of Units
Organise Contractors
Supervise refurbishment of Units
Set up of Yearly Budgets
Minute Taking
Technology
Software: MicrosoftOfficeprograms includingWord,Excel,Publisher, PowerPoint,
Access,Outlook, Project 2010 and Explorer
Sitefinity
Adobe CS5 & CS6
MYOB
Office365
Blackboard Collaborate
Education
Certificate IV Project Management
Completed 2013
TAFE Adelaide
Certificate IV Training and Assessment
Completed 2009
Australian College of Ministries
An Introduction to CS5 InDesign
Completed 2012
Electus
Certificate IV Business Development
Completed 2006
Jarrah Consulting
Referees
Sue Ablett
HR & Operations Manager
Principals Australia Institute
4. sue.ablett@pai.edu.au
Mobile: 0431 722 582
Tracy Zilm
Previous Line Manager
Senior Project Officer
ACARA
Mobile: 0417 809 924
Jill Pearman
Previous Line Manager
Pearman.jill@gmail.com
Mobile: 0408 460 924
National Police Clearance copy on request.