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Karen L. Tizzano
kjhtizzano@gmail.com  32412 Lakeshore Blvd. Willowick OH 44095  440.477.5823
Objectives
To obtain a challenging position with opportunity for advancement.
Education
Lakeland Community College
1993 A.A.B. Paralegal Studies
Villa Angela Academy High School
1989 Business
Experience
Lincoln Electric | 22801 St. Clair Avenue Cleveland OH 44117
Training Analyst: 11/2010 – Present
 Training and Tracking System LMS Administrator/ SME: supporting and
troubleshooting as needed to approximately 2,500+ users and over 40 Admins.,
responsible for all configuration changes and updates in the system, work closely with
Lumesse to troubleshoot technical issues when requiring their support.
(Worked on the project to design the Training and Tracking Sytem LMS in HR Linc
including: design, writing documentation, testing system and training Admins).
 Elearning content Administrator using the Course Builder tool
 Provide direction and support to Training Assistant on a daily basis
 Administrator of Safety Training
 Administrator of Supervisor Training Program (observed/ audited several programs)
 Administrator of Employee Education Assistance Program
 Administrator of Computer Training programs
 Administrator of Kenexa Computer Assessment training
 Assist yearly on the Ohio Training Grant process
 Assist with the Apprenticeship Program
 Assist with Compliance Training support and reporting
 Facilitate and coordinate New Employee Orientation
 Work with several outside vendors to manage successful operation of the training
programs including: SAI, Lumesse, Computer Sense, OCG and First Energy
Executive Secretary Human Resources: 12/06 – 11/10
 Provided secretarial support to the V.P. of Human Resources
 Assisted in the Succession Planning process
 Worked on a project with IT to add all global folks into our SAP system
 Created and maintained organizational charts
 Assisted in the Merit Rating/ PDS process
Executive Secretary Machine Division: 5/02 - 12/06
 Provided secretarial support to the V.P. of Machine Division, also provided support as
needed to 10 Foremen (Senior Secretary job not replaced)
 Creation and maintenance of various charts and graphs to update metrics on a weekly/
monthly basis
 Created PowerPoint presentations for various executive meetings
 Helped to create Executive Summary on a monthly basis
 Maintained weekly work schedule
 Assisted in the Merit Rating/ PDS process
Senior Secretary Machine Division: 1/95 – 5/02
 Provided secretarial support to Machine Division Managers and Foremen
Skills
 Highly proficient in HR Linc, Global Linc, Outlook, Excel, PowerPoint, Word, SAP, Optics,
CourseBuilder
 Excellent customer service, communication and analytical skills
 Ability to work with minimal supervision and make decisions as needed
 Extremely organized
 Quality and detail oriented
 Great people skills and have experience working with all levels of the organization
 Extremely quick learner and able to retain information
 Ability to effectively adapt to constantly changing duties and competing priorities
 Six Sigma Grey Belt certified
*References available upon request

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Karen Resume

  • 1. Karen L. Tizzano kjhtizzano@gmail.com  32412 Lakeshore Blvd. Willowick OH 44095  440.477.5823 Objectives To obtain a challenging position with opportunity for advancement. Education Lakeland Community College 1993 A.A.B. Paralegal Studies Villa Angela Academy High School 1989 Business Experience Lincoln Electric | 22801 St. Clair Avenue Cleveland OH 44117 Training Analyst: 11/2010 – Present  Training and Tracking System LMS Administrator/ SME: supporting and troubleshooting as needed to approximately 2,500+ users and over 40 Admins., responsible for all configuration changes and updates in the system, work closely with Lumesse to troubleshoot technical issues when requiring their support. (Worked on the project to design the Training and Tracking Sytem LMS in HR Linc including: design, writing documentation, testing system and training Admins).  Elearning content Administrator using the Course Builder tool  Provide direction and support to Training Assistant on a daily basis  Administrator of Safety Training  Administrator of Supervisor Training Program (observed/ audited several programs)  Administrator of Employee Education Assistance Program  Administrator of Computer Training programs  Administrator of Kenexa Computer Assessment training  Assist yearly on the Ohio Training Grant process  Assist with the Apprenticeship Program  Assist with Compliance Training support and reporting  Facilitate and coordinate New Employee Orientation
  • 2.  Work with several outside vendors to manage successful operation of the training programs including: SAI, Lumesse, Computer Sense, OCG and First Energy Executive Secretary Human Resources: 12/06 – 11/10  Provided secretarial support to the V.P. of Human Resources  Assisted in the Succession Planning process  Worked on a project with IT to add all global folks into our SAP system  Created and maintained organizational charts  Assisted in the Merit Rating/ PDS process Executive Secretary Machine Division: 5/02 - 12/06  Provided secretarial support to the V.P. of Machine Division, also provided support as needed to 10 Foremen (Senior Secretary job not replaced)  Creation and maintenance of various charts and graphs to update metrics on a weekly/ monthly basis  Created PowerPoint presentations for various executive meetings  Helped to create Executive Summary on a monthly basis  Maintained weekly work schedule  Assisted in the Merit Rating/ PDS process Senior Secretary Machine Division: 1/95 – 5/02  Provided secretarial support to Machine Division Managers and Foremen Skills  Highly proficient in HR Linc, Global Linc, Outlook, Excel, PowerPoint, Word, SAP, Optics, CourseBuilder  Excellent customer service, communication and analytical skills  Ability to work with minimal supervision and make decisions as needed  Extremely organized  Quality and detail oriented  Great people skills and have experience working with all levels of the organization  Extremely quick learner and able to retain information  Ability to effectively adapt to constantly changing duties and competing priorities  Six Sigma Grey Belt certified *References available upon request