1. Karen L. Tizzano
kjhtizzano@gmail.com 32412 Lakeshore Blvd. Willowick OH 44095 440.477.5823
Objectives
To obtain a challenging position with opportunity for advancement.
Education
Lakeland Community College
1993 A.A.B. Paralegal Studies
Villa Angela Academy High School
1989 Business
Experience
Lincoln Electric | 22801 St. Clair Avenue Cleveland OH 44117
Training Analyst: 11/2010 – Present
Training and Tracking System LMS Administrator/ SME: supporting and
troubleshooting as needed to approximately 2,500+ users and over 40 Admins.,
responsible for all configuration changes and updates in the system, work closely with
Lumesse to troubleshoot technical issues when requiring their support.
(Worked on the project to design the Training and Tracking Sytem LMS in HR Linc
including: design, writing documentation, testing system and training Admins).
Elearning content Administrator using the Course Builder tool
Provide direction and support to Training Assistant on a daily basis
Administrator of Safety Training
Administrator of Supervisor Training Program (observed/ audited several programs)
Administrator of Employee Education Assistance Program
Administrator of Computer Training programs
Administrator of Kenexa Computer Assessment training
Assist yearly on the Ohio Training Grant process
Assist with the Apprenticeship Program
Assist with Compliance Training support and reporting
Facilitate and coordinate New Employee Orientation
2. Work with several outside vendors to manage successful operation of the training
programs including: SAI, Lumesse, Computer Sense, OCG and First Energy
Executive Secretary Human Resources: 12/06 – 11/10
Provided secretarial support to the V.P. of Human Resources
Assisted in the Succession Planning process
Worked on a project with IT to add all global folks into our SAP system
Created and maintained organizational charts
Assisted in the Merit Rating/ PDS process
Executive Secretary Machine Division: 5/02 - 12/06
Provided secretarial support to the V.P. of Machine Division, also provided support as
needed to 10 Foremen (Senior Secretary job not replaced)
Creation and maintenance of various charts and graphs to update metrics on a weekly/
monthly basis
Created PowerPoint presentations for various executive meetings
Helped to create Executive Summary on a monthly basis
Maintained weekly work schedule
Assisted in the Merit Rating/ PDS process
Senior Secretary Machine Division: 1/95 – 5/02
Provided secretarial support to Machine Division Managers and Foremen
Skills
Highly proficient in HR Linc, Global Linc, Outlook, Excel, PowerPoint, Word, SAP, Optics,
CourseBuilder
Excellent customer service, communication and analytical skills
Ability to work with minimal supervision and make decisions as needed
Extremely organized
Quality and detail oriented
Great people skills and have experience working with all levels of the organization
Extremely quick learner and able to retain information
Ability to effectively adapt to constantly changing duties and competing priorities
Six Sigma Grey Belt certified
*References available upon request