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Strategic HRM - Lesson 4 (t)
- 3. Case Study: GE’s Workout
3
In the late 1980s, GE developed a process called “Workout”
that focused on eliminating non-valued work. For example,
many of the bureaucratic processes such as reports,
approvals, procedures, measures, and meetings that were
no longer useful were discarded.
“Workout” helped GE become a more lean, efficient, and
responsive organization. This process provided employees
with more time for activities that added value.
Today, more and more demanding work is assigned to
employees, sometimes with even fewer resources. The
efforts by HR professionals to reduce the demands placed
on employees can enhance employees’ motivation and
commitment to an organization.
Please describe some examples of non-valued work in your organization.Q
Teacher instructions:
-Ask your student to
summarize the case.
-Ask the discussion
question.
-Help your student think
through his / her idea
and the reasoning
behind it.