1. Ahmed Mahmoud Ahmed
Seeking a good position in an international company where I can develop my technical &
interpersonal skills. And to pass the torch to other people who really need the Knowledge & the
experience which will be an outcome for this development as I'm interested also in the training
activities.
Zagzig University
♦ Graduate: Faculty of Arts
♦ Department. Public relations & Advertising
♦ Graduation year: 2004.
♦ Address: 189 shahid Aamer Abd El Maksoud St. El-dokki, Egypt.
♦ Mobile: 01111957471.
♦ E-Mail: ahmed.mahmoud.ahmed1982@gmail.com
♦ Date of birth: 25 January 1982.
♦ Place of birth: Zagzig, Egypt.
♦ Nationality: Egyptian.
♦ Military service: Exempted.
♦ Marital status: Married.
♦ Arabic: Mother tongue language.
♦ English: Excellent {speaking, reading & writing}
Objective:Objective:
Education:Education:
Personal Data:Personal Data:
Language skills:Language skills:

2. * Shawwa Plastics Water Treatment & Purification Career www.shawwaplastics.com
(September/2004- September/2006)
Sales representative:
• Services existing accounts, obtains orders, and establishes new accounts by
planning and organizing daily work schedule to call on existing or potential sales
outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade
factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as
daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing,
products, new products, delivery schedules, merchandising techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and
competitive developments.
• Resolves customer complaints by investigating problems; developing solutions;
preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal networks;
participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.
Employment HistoryEmployment History

3. Toys R us www.al-futtaim.ae
Al futtaim group (October/2006- October/2010)
Senior Sales Assistant
My role as a Senior Sales Assistant (Supervisor)is to be part of the Management Team in
store. This means to support the store in leading a successful and motivated team and to
drive the stores performance.
have recent experience supervising or leading a team in a customer facing environment,
have experience managing and driving sales targets and performance and have a natural
ability to build rapport with customers.
Key Roles and Responsibilities
• Have a passion for delivering excellent customer service at all times by yourself and the
team•
• Responsible for your own product knowledge, and to ensure that this is shared effectively
within the team
• Work as part of the management team to ensure that all team members are aware of the
business aims of the Company, the store’s objectives, sales targets and the contribution that
they are expected to make towards them.
• Responsible for the stores stock management and shrink target and have the ability to
communicate this effectively to the team. Being involved in stock takes where necessary

4. * Wisdek www.wisdek.ca
Raya Contact Center (December/2010-Till Now)
Australian Branch Manager
Deals Closer:
• Generating and qualifying leads through cold calling
• Managing leads by tracking and following up on them
• Conducting sales presentations and product demos via the phone and internet
• Closing sales and meeting monthly sales goals in accordance with development
plan.
• Producing activity reports
• Attending tradeshows and conferences
• Working with Affiliate Sales to cross generate leads
Sales Trainer:
• Prepares new sales representatives by conducting orientation to sales
process; developing individual coaching plans; providing resources and
assistance; scheduling orientation drive-along with senior
representatives.
• Determines training needs by traveling with sales representatives;
observing sales encounters; studying sales results reports; conferring
with sales managers.
• Develops individual results by maintaining policy and procedure
resources; providing coaching; conducting training sessions; developing
outcome improvement resources.
• Improves training effectiveness by developing new approaches and
techniques; making support readily available; integrating support with
routine job functions.
• Supports training financial objectives by recommending budget items;
controlling costs.
• Updates job knowledge by participating in educational opportunities;
reading professional publications; maintaining personal networks;
participating in professional organizations.
• Accomplishes sales training and organization mission by completing
related results as needed.
Computer Skills:Computer Skills:

5.  Ms Office (2007, 2010).
 ICDL (international computer driving license)
♦ Costumers & Complaints Handling Skills.
♦ Hard worker and ability to adapt to changes.
♦ Flexibility to work under pressure.
♦ Communication Skills.
♦ Leadership Skills.
♦ Time Management Skills.
Personal Skills:Personal Skills:

6.  Ms Office (2007, 2010).
 ICDL (international computer driving license)
♦ Costumers & Complaints Handling Skills.
♦ Hard worker and ability to adapt to changes.
♦ Flexibility to work under pressure.
♦ Communication Skills.
♦ Leadership Skills.
♦ Time Management Skills.
Personal Skills:Personal Skills: