1. CURRICULUM VITAE
SHAMSHER KHAN
E-mail address: shamsher_in@hotmail.com
Tel: +971566559968 / +97142205039
OBJECTIVE: - Seeking assignments in Administration with a reputed Organization, where I can utilize my skills
for the progress of the organization & self.
EXECUTIVE PROFILE: - A competent Administration Professional with over 15 years of diversified
experience encompassing an effective understanding in administrative office management, budgeting,
purchasing, inventory and personnel supervision and motivation. Holds energetic, decisive leadership &
problem solving abilities. Takes initiative and accepts any responsibility positively. Characterized as detailed
oriented and conscientious individual with ability to efficiently prioritize multiple tasks and can quickly establish
rapport with persons from diverse backgrounds and at all professional levels. Can work equally well
independently, with supervision or in a leadership capacity. Over the years has gained a reputation of being
able to “go an extra mile” if work load requires it.
ACHIEVEMENTS:
• Proven capabilities in setting up the Administration function in organizations while ensuring that the
department was based on soundly established policies, procedures and systems.
• Achieved significant cost savings using analytical and logical skills in various areas like fleet management,
procurement of consumables, budget controls, etc.
• Ensured effective utilization of available manpower and infrastructure by ensuring multi-tasking, planning and
organization skills.
• Brought in effectiveness in the function by identifying and doing away with bureaucratic routines ensuring
customer satisfaction is enhanced.
• Implemented mechanisms to gauge customer satisfaction while ensuring that identified gaps are closed
effectively.
• Complete adherence to the ISO policies and procedures ensuring that not a single Non Conformity was
received from the ISO certification bodies viz. BVQI and LRQA.
• Responsible for rolling out initiatives that aimed at improving customer (employee) service.
• Successfully conducted employee and community (CSR) events aimed at enhancing employee bonding.
STRENGTHS
 Administrative Support Skills  Travel management  Analytical & Reporting Skills
 Project Management Skills  Fleet management  ISO 9001 awareness
 Strategizing Policies & Procedures
 HR Operations
 Event management  ERP viz. Maximo
EXPERIENCE CONTOUR
July 2014 – till date: TASC Outsourcing as Asst. Manager - Administration – Reporting to the CFO. Leading
a team of approximately 7 in-house and outsourced team members, this role holds the primary
responsibility of the following activities:-
• Works closely with the AVP - Finance in developing & implementing Administration policies, procedures
and systems.

2. • Prepares and controls annual administration budget (CAPEX & OPEX) and manpower budget for the
department with a focus on being cost effective.
• Office management including general maintenance, purchase of office equipment to ensure business runs
smoothly.
• Manage receptionists, drivers, office boys and other outsourced staff.
• Renewal of trade licenses, lease agreements, insurances etc.
• Manage Attendance management system for all offices.
• Assist HR in HR related activities like ensuring proper filing of employee documents, issuing of employee
letters etc.
• Supervises procurement related activities related to stationery and other admin service providers including
conducting final negotiations with suppliers to obtain the best possible rates.
• Providing Customer / Employee Support in terms of the Pre-employment, On Boarding and Post
Employment
• Managing travel arrangements like tickets, hotel reservations etc. for employees and visitors.
• Implement and monitor mechanisms to measure customer satisfaction while always raising the benchmark
levels.
February 2012 – February 2014: Palm Utilities LLC as Administration Supervisor – Reporting to the
Director: HR & Administration. Leading a team of approximately 25 in-house and outsourced team
members, this role holds the primary responsibility of the following activities:-
• Works closely with the Director – HR & Administration in developing & implementing Administration
policies, procedures and systems.
• Prepares and controls annual administration budget (CAPEX & OPEX) and manpower budget for the
department with a focus on being cost effective.
• Suggests and implements cost effective measures in area of work.
• Supervises procurement related activities related to stationery and other admin service providers including
conducting final negotiations with suppliers to obtain the best possible rates.
• Ensures leased vehicles in the office are maintained in the most economical manner and in line with the
contract. Also ensures all required documentation related to insurance, registration renewals, etc. is in
order.
• Initiate negotiations with landlords (office space & parking) at the time of tenancy renewals to obtain the
best possible rates.
• Resolve complaints and implements / modifies processes to minimize recurrence of such complaints.
• Liaise with Government offices like DEWA, JAFZA, Immigration, RERA, Land Dept., RTA for resolving
issues as they arise.
• Suggest and conduct employee and community events in line with agreed objectives.
• Implement and monitor mechanisms to measure customer satisfaction while always raising the benchmark
levels.
• Approve request for payment related to facilities as per DOA.
Reason for leaving - Redundant
August 2009 – February 2012: 3i Infotech Limited as Assistant Manager – Administration. Reporting to
the Vice President – HR & Administration, my key job responsibilities were as under:-
• Lead a team of approximately 15 members to ensure effective delivery of administration services to
over 300 employees that apart from usual administration duties included handling processes related to
visas, travel arrangements, liaising with immigration and free zone authorities, license & lease
management, etc.
• Ensure world class standards in company managed guesthouses spread across MENA & African region.
• Supporting the Legal department in setting up of branch offices & guesthouses in the region.

3. • Handling staff transportation, mail distribution, utility payments, NOC’s, Salary Certificates & Service
letters for Employees.
• Setting the fleet management for including improved management of cars, organizing fuel cards, planning
of servicing, recording of tickets, fines, expiry of leases, security passes, etc. Supervision of their
utilization & tracking renewal of its insurance & licenses.
• Liaising with vendors, suppliers, landlords and agents, preparing purchase orders, generating contracts &
agreements, supervision of deliveries and following up for their payments.
• Preparing standard operating procedures (SOP) for the office to ensure efficient personnel management
• Performance appraisal, attendance & leave verification for department.
• Determine effective ways of improving internal processes in close interaction with the management
• Develop, recommend and control approved budgets.
January 2008 - April 2009: Nakheel Asset Management as Administration Executive. Reporting to the
Administration Manager & CFO, key responsibilities in this role comprised of :-
• Lead a team of approximately 15 members to ensure effective delivery of administration services to
over 200 employees.
• Set up Fleet management system to ensure optimum use of leased vehicles and misuse.
• Develop policies and procedures for Administration department.
• Procurement of stationery and office supplies.
• Liaising with vendors, suppliers, landlords and agents, preparing purchase orders, generating contracts &
agreements, supervision of deliveries and following up for their payments.
• Managing travel arrangements like tickets, hotel reservations etc. for employees and visitors.
• Develop, recommend and control approved budgets.
• Suggests and implements cost effective measures in area of work.
• Resolve complaints and implements / modifies processes to minimize recurrence of such complaints.
Reason for leaving - Redundant
June 2005 – December 2007: British Gas Exploration & Production (I) Ltd as Administration Officer.
Reporting to the Administration Manager, key responsibilities in this role comprised of :-
• Manage lease of Expats and National flats including co-ordination of furnishing of flats and general
maintenance
• Co-ordinate hotel bookings, ground transport, corporate accommodation and event management
• Co-ordination of travel arrangements for employees including tickets, visas, foreign exchange etc
• Co-ordination of extension of visas for Expats and their registration with the Foreign Registration
Office.
• Manage purchase of new company vehicles
• Manage general housekeeping and general maintenance of office premises.
• Working closely with HSE department in ensuring compliance with Health and safety policies and
procedures of offices and employees.
• Manage events, conference and training programs.
• Weekly / Monthly reports and related reports.
• Manage administrative co-ordination of outsourced service providers, maintain operating standards and
procedures and identify cost savings opportunities
• Office Management.
• Fleet Management .
• Mail room management.
• Purchase of office supplies and equipments.
May 2003 – May 2005: Mastek Ltd as Executive –Travel & Hospitality. Reporting to the Travel Manager,
key responsibilities in this role comprised of :-
• Manage events, conference and training programs.

4. • Co-ordinate hotel bookings, ground transport corporate accommodation and event management
• Co-ordination of travel arrangements for employees including tickets, visas, foreign exchange etc
• Manage purchase of new company vehicles
• Manage company drivers and optimum usage of company vehicles to be more cost effective.
• Manage general housekeeping and general maintenance of office premises
• Weekly / Monthly reports and related reports.
Preceding assignments
• June 2001 – February 2003: ETI Travel & Technologies Pvt Ltd as Liaison Executive
• July 1999 – May 2001: Thomas Cook India Ltd as Travel Executive. Reporting to Travel Head
• February 1998 – June 1999: Cox & Kings India Ltd as Travel Executive
CAREER HIGHLIGHTS
• Received awards for 2 consecutive years for handling Customer Event (F1 Grand Prix) single handedly.
• Bagged recognition certificate from Operations-Head for valuable contribution in organizing Runtime
(Annual program) in 2005.
• Proficiently arranged for Annual Program called Runtime which includes all the logistics arrangements
like travel, stay, food, entertainment, etc for more than 1000 employees with their families.
• Efficiently dealt with major clients such as Iflex solutions, Monsanto, Startv, BG Exploration &
Production.
TRAININGS UNDERGONE
• Certified First Aider
• EHS refresher courses
• Business Writing course
• Business Communication course
• Sitar Basic Ticketing Course successfully completed in June 1997.
• Amadeus System Course completed in March 1999.
• Completed “Helicopter Underwater Escape Training” course in July 2005 conducted by Suraksha
Marine.
• Awarded Certificate for successful completion of First Aid Training Program conducted by International
SOS Training Programmes in July 2006.
• Awarded Certificate of Participation from MAX Safety for Defensive Driving Workshop in January
2007.
ACADEMIC CREDENTIALS
• 1997 B.Com. from Tolani College, University of Mumbai
ADDITIONAL QUALIFICATIONS
• Air India Basic Ticketing Course with distinction from Air India College.
• Managing Projects Course from School of Business, the George Washington University.

5. PERSONAL DOSSIER
Nationality : Indian
Marital Status : Married
Date of Birth : 10-07-1976
Passport No : K7970015
Date of Expiry : 30-10-2022
Visa Status : Employment
Linguistic Ability : English, Hindi and Marathi
Driving Licence : Valid UAE Driving Licence
Hobbies : Travelling, Reading and playing Soccer
REFERENCES
Will be furnished upon request

6. PERSONAL DOSSIER
Nationality : Indian
Marital Status : Married
Date of Birth : 10-07-1976
Passport No : K7970015
Date of Expiry : 30-10-2022
Visa Status : Employment
Linguistic Ability : English, Hindi and Marathi
Driving Licence : Valid UAE Driving Licence
Hobbies : Travelling, Reading and playing Soccer
REFERENCES
Will be furnished upon request