1. Serena Gholson
Hackensack, NJ 07601 serena2012003@yahoo.com - (862)-218-6915
seeking a permanent position within a dynamic environment that focuses on building strategic relations
with clients and promotes customer satisfaction while achieving personal goals and company goals.
WORK EXPERIENCE
NURSING ASSISTANT NURSEFINDER - 2009 to 2013
Provided nursing assistance to residents in a 120-bed long-term-care facility. Assisted residents with
activities of daily living including helping with meals, transferring using assertive devices, bathing,
dressing and grooming. Preserve patient dignity and minimize discomfort while carrying out duties
such as bedpan changes, diapering, emptying drainage bags and bathing.
MAIL CLERK ROANOKE POSTAL SERVICE - 2008 to 2009
Ensured that incoming public inquiries and staff mail is correctly opened, logged, date stamped, and
sorted into traditional categories for distribution to appropriate units and staff. Sorted mail for
distribution in various ways. Assisted in the organization of the unit mail management system. Assisted
other mail clerks regarding ongoing office mail.
HOUSEKEEPER LEWIS GALE MEDICAL CENTER - 2007 to 2008
Cleaned designated patient rooms and support areas Sanitized floors, surfaces, windows, and furniture.
Provided housekeeping support to patients and workers. Distributed clean linen. Replaced linens and
make up bed units. Maintained a clean, safe environment, ensuring availability of supplies Removed
trash and soiled linen. Good communication skills.
DATA ENTRY CLERK DENDRITE INTERNATIONAL - 2006 to 2007
Prepare source data for computer entry by compiling and sorting information; establishing entry
priorities. Process customer and account source documents by reviewing data for deficiencies; Enter
customer and account data by inputting alphabetic and numeric information on keyboard or optical
scanner according to screen format. Maintain data entry requirements by following data program
techniques and procedures confidential.
Quest Diagnostics 2003-2005
Identify and enter correct test code data if test code is not already identified
Prepare medical specimen for lab testing using established SOP procedures
Identify and resolve problems with medical specimens and/or patient information
Maintain production standards for both quality and quantity. Identifies problem with specimen types,
missing information etc, and assign as the appropriate TIQ, and in some cases resolves them.
Data Entry, Customer Service (3 years)
ADDITIONAL INFORMATION
SKILLS & ABILITIES: Competent and reliable professional, committee to top quality work versatile
and multi-skilled person, Resourceful in solving problems and maximizing resources. Professionalism
excellent Enthusiastic, dependable, self-motivated. Skilled in handling the public with diplomacy and
professionalism excellent hand and eye coordination and a safe work record demonstrated ability to
adapt to new equipment technology.
EDUCATION:
ERASUM HALL HIGH SCHOOL BROOKLYN - Brooklyn, NY