1. Allison Davis
62 Woodland Street Bristol, CT 06010 ⅠC: (203) 535-4855 Ⅰ AllisonDavis25@gmail.com
Professional, multi-faceted, experienced customer specialist with 8+ years of experience in multiple
fields. Maintains high standards of excellence while exceedings the needs of client and business.
Welcomes and embraces change, diversity, and innovation within any environment.
Education And Certifications
Porter and Chester Institute Graduated
July 2013
Dental Assisting
A+ Certification
2010
Possessesknowledge and skills necessary to manage, maintain, troubleshoot,install, operate and configure office
computing equipment, describe computing technologies,basic principles, adhere to professional standards,and use
testing tools.
CPR Certified 2007-2016 (Current)
American Heart Association
Current Work Experience
ESPN March 2015-Current
Dispatcher
● Receive all requests for Facilities via phone,two-way radio andemails,document request listingallpertinent information,
and contacts.Contacting appropriate staffmember forhandling.
● Monitorfire alarm systems foralarms,trouble,and supervisory conditions – dispatch personnelto the correct locationand
follows up with technicians,untilsituationis resolved.
● Accurately creating workorders documentingrequestors name,location,typeofservice needed.Monitoringhand held
radio channels forHVAC, Electrical, Maintenance,Constructionand Safetyto assist with communication between groups.
Assigning said workorderto the appropriate department orteammember.
● Follow up with the service requestorto verify completion,and checksatisfaction.
● Generate bi weekly and monthly reportsdetailing requests and action taken.
● Generate reports on various workdone oncampus and materials used by HVACand electricaltechnicians
● Assist with training newtelephone operators in performance ofjob duties,as needed.
● Perform occasionaladministrative tasks
Sephora October 2015 - Current
Skin Care Expert
● Assisting clients with selecting skin care products to address their personal needs
● Keeping up to date with current skin care trends and new products
● Educating clients on basic skin and cell science
● Making positive client experience
Previous Work Experience
Nordstrom August 2014-April 2015
Designer Handbag and Accessories SalesAssociate
● Creating displays.
● Merchandising and re-merchandising displays
● Staying up to date with current beauty and fashion trends
● Achieving personalsales goals
● Assist clients on selecting accessories to complete their wardrobe
● Built lasting relationships with customers by contacting themto follow up on purchases,suggest newmerchandise
and invite them to upcoming events
● Maintain and update detailed client information
● Keep records and create reports on monthly and quarterly sales

2. Smiles Dental LLC of Bristol January 2013-
March 2015
Dental Assistant
● Sales of dental products and procedures. Ex. Adult Orthodontic care, in office whitening procedures,invasive
cleanings
● Managing the development and distribution of marketing materials
● Monitoring and order of inventory.
● Assisting doctors in all general dentistry procedures. Root Canals, Restorations, Extractions, ect.
● Sterilization and sanitation of work areas.
● Sterilization of instruments.
● Educating patients on preoperative and postoperative care.
● Providing quality radiographic images
● Maintaining patient comfort during procedures.
● Administrating our offices social media pages
● Administering ZOOM Whitening treatments
Advanced Endodontic Group of Connecticut June 2013-February 2014
Dental Assistant
● Monitoring and order of inventory.
● Assisting doctors in all Endodontic surgeries and procedures.
● Sterilization and sanitation of work areas.
● Sterilization of instruments.
● Educating patients on preoperative and postoperative care.
● Providing quality radiographic images
● Maintaining patient comfort during procedures.
Bare Escentuals-Bare Minerals Farmington, CT April 2013-July 2013
Sales/Artist
● Maintaining and exceeding sales goals.
● Monitoring and ordering inventory.
● Applying makeup for events.
● Cleaning, organizing, and maintaining our store
Verizon Wireless Wallingford, CT May 2008-January 2012
Customer Service/ Technical Support
● Assisted customers overthe telephone with billing issues,equipment and devise issues and connection issues
● Including windows and Macintosh internet
● Identifying trending outages and replacing defective equipment
● Generating reports on outages and equipment related issues
● Identifying billing and usage fraud
● Maintaining and exceeding sales goals.