1. Aldrine D. Navarro
M: +971 56 257 2227 E: aldrine_navarro17@yahoo.com Labour Contract: Until November 24,2016
PROFESSIONAL OBJECTIVE
To ensure that the quality standards and procedures are being achieved as part of
everyday working practices.
EDUCATION BACKGROUND
Bachelor Science
of Information
Technology,
Cavite Philippines
2007-2011
Soverein Christian
Grace Academy,
Cavite Philippines
2002-2004
United International
Private School
Dubai, U.A.E
1999-2002
TECHNICAL SKILLS
Well skilled in Microsoft office (MS
Word, Excel, PowerPoint and Outlook).
Up-to-date uing Adobe Photoshop CS6,
Illustrator and Adobe Premiere (Video
Editing Software).
Proficient in using SAP Software
Experience in working, supporting, and
troubleshooting servers’ hardware and
software.
Knowledgeable using AutoCAD,
Corel Draw and Cisco Networking.
Familiar using Aconex (EDMS)
Proficient in using Mariner System
(Oracle - EDMS)
WORK EXPERIENCED
Quality Controller
Burjeel Hospital for Advanced Surgery
Sheikh Zayed Road, Al Quoz – Dubai, UAE
JCI Accredited (November 02, 2014 – Present)
Support in succeeding the JCI accreditation in Burjeel Hospital (35 Bed Capacity) &
Medeor 24x7 Multispecialty Hospital (100 Bed Capacity).
1. Assist in establish mock survey and prepared an action plan to improve the area.
2. Risk management analysis (Patient Safety Culture Survey and Employee
Satisfaction Survey).
3. Continued implementing standard of policies and procedures in Burjeel Hospital.
4. Request KPI data from department for the KPI analysis.
5. Lay out all the required documents (e.g. Flowchart, Forms, CPG, Policies &
Procedures and etc.).
Support succeeding to get certification for Temos Standards in Burjeel Hospital.
1. Assistance in conducting Temos Survey (Completing registration form, booked
air ticket of auditors from Germany).
2. Prepared reports and other data as assigned and requested by the Corporate
Quality Manager.
Support in achieving the DQA.
1. Responsible to compile all KPI reports and prepare the required statistical reports
and graphs for analysis
(e.g. Flowchart, KPI Data, personal details of Corp. Quality Manager, and etc.)
Organized the calendar of Corporate Quality Manager.
Assist with day to day operations of the Quality Control functions and duties.
Assist in updating policies and procedures for the upcoming JCIA re-accreditation.
Monitor the activities across all departments for QA compliance to help maintain the
JCI standards.
Responsible to compile all KPI reports and prepare the required statistical reports
and graphs for analysis by the Performance and Improvement Committee.
Responsible for the mandatory report of Medical Tourism & DSC to submit in DHA.
Prepare presentations and other learning tools for training the staff on QA standards
Systematized and continued organizing the AHA training
(First Aider, BLS, ACLS and PALS).
Arranged blood donor Burjeel staff to send in Latifah Hospital.
Designed a catalogue, invitation and certification for the Burjeel Hospital purpose.
Organized an event for the Burjeel Hospital (e.g. Hand Washing Day, World Patient
Safety Day, World Health Day and Etc.).
Response and assist queries by the staff for information on QA standards.
Responsible in overall administrative function in quality department.
Updating master list and other related forms upon creation, revision and
obsolescence of documents.
Contributes to team effort by accomplishing related results as needed.
Document Controller
Drydocks World
Dubai – UAE (April 2012 – November 2014)
Assist in the development, implementation and maintenance of Document Control
Procedures as per ISO Standard.
Daily routine activities of Document Control, including distribution of documents,
cross check, tracking and registering of drawings.
Design and development of advanced project document control system for the
business.
2. PERSONAL INFORMATION
Date of Birth : November 06, 1986
Place of Birth : Cavite City, Philippines
Nationality : Filipino
Marital Status : Married
Religion : Roman Catholic
Languages : English & Tagalog
Passport No. & Validity: EB6756453 (13-NOV-17)
SUMMARY OF QUALIFICATION
Ability to manage multiple tasks.
Customer-focused, service oriented
individual with ability to understand and
convey complex service or product
information
Has a thorough knowledge in computer
hardware and software components
Committed and passionate toward my
work.
Proficient in using various Windows
software packages
Problem solving and conflict
management & leadership skills.
Proven performer who is adept at
working with minimal supervision, as
well as contributing and collaborating as
productive team player
Superlative communication, ability to
develop excellent rapport and build
strong relationship with customers,
managers, supervisors & staff
Show strong willingness to learn and
acquire new skills
Solid managerial and administrative
experience
Show strong willingness to learn and
acquire new skills
Distribution of all incoming mails (hardcopy) and disperse to all package concerns.
Recording and transmitting all incoming and outgoing correspondence, drawings,
specifications, receipt of documents and other project documentation and filing
accordingly.
To establish effective document management system for the project and to manage
the project documents received from contractor and other entities.
Exposure in Engineering design office, experience in leading group of Document
Controllers, managing Site Document Control team, in addition to the execution of my
own document control duties.
Effective and efficient document control of all engineering documents, in accordance
with the established procedures.
Has the knowledge and ability towards archiving electronic document management
and has the skill in coordinating various document controllers assigned in the
project.
Maintaining a hard copy reference library of all documentation which ensures quick
and easy retrieval of information.
Full control on document management system for incoming and outgoing of any
documents and drawings.
Manage and maintain project log reports for PM of summarized details and status.
Monitoring and maintenance of HP printer, Oce-350, Kyocera Plotter and etc.
Updating master list and other related forms upon creation, revision and
obsolescence of documents.
Computer Technician
International Precision Assemblies Incorporation.
EPZA Cavite, Philippines (June 2011 - November 2011)
Installs, maintains, and troubleshoot server’s hardware and software.
Identifies, troubleshoots, and resolves or corrects company wide server’s problems
in an effort to minimize systems downtime.
Maintenance of Active Directory, Email Systems, antivirus, backup, and
servers disaster recovery.
Monitoring and maintenance of barcode machine.
Monitoring and maintenance of CCTV.
WORK- RELATED EXPERIENCE
American Power Conversion/APC
EPZA Cavite, Philippines
July 2010 - October 2010
(600 Hours of On-the-Job Training)
Designed a work instruction for production purposed.
Deliver the production drawing in Document Controller Office for evaluation.
Digitel Telecommunication Philippines, Inc.
Bacoor Cavite, Philippines
June 2010 – July 2010
(600 Hours of On-the-Job Training)
Assisting Customer Service for verification of Subscriber Services.
Daily monitoring of Telecommunication Network Status.
Troubleshoot, restore Switching and Transmission Equipment to service and
prioritize faults that affecting the subscribers.
Receives and processes incoming calls and dedicated clients; which include
obtaining, entering and verifying customer information.
Respond to customer inquiries, positioning several solutions to their concerns, and
potentially keeping them as satisfied customers.
DECLARATION:
I do hereby declare that all the information furnished above is true to the best of my
knowledge and belief.
__________________
Mr. Aldrine Navarro