Sbongile Gazide is applying for a position in retail management. She has 7.5 years of experience in inventory management and operations at Massmart/Makro stores. She holds a Bcom in Business Management from UNISA. Her experience includes roles as a trainee manager, inventory controller, and current role as inventory manager overseeing food categories. She is seeking new opportunities to utilize her leadership, customer service, and business management skills.

1. CurriculumVitae
1. Personal Details
Name(s) : Sbongile Nokwazi
Surname : Gazide
Date of birth : 26 November 1990
Gender : Female
Nationality : African
Citizenship : South African
Marital Status : Single
Home language : IsiZulu
Other language : English (speak, write and read)
Health status : Excellent
Criminal Offense : None
Postal Address : L53 Umlazi Township
Mzwandile Khuzwayo Road
Umlazi
4066
Home Address : House no.463205
Lunga road Eskebheni
Inanda
4310
Contact numbers : 076 1044 024 (cellphone)
Email Addresses : sbongile.gazide@gmail.com
sgazide@yahoo.com
Driver’s License : Code 10 (C1)

2. 2. Secondary Education Information
Schools Attended : Umlazi Commercial High School
Year Matriculated : 2007
Subjects Passed
IsiZulu first language HG
English second language HG
Mathematics HG
Economics HG
Accounting HG
Business Economics SG
Mercantile Law SG
3. TertiaryEducation Information
Institution : University of South Africa
Year currently studying : Completed in October 2012
Course (Qualification) : Bcom Management Degree
Subjects Credited
Commercial Law 1A and 1B
Accounting System in Computer Environment
Economics 1A and 1B
Practising Workplace English
Introduction to Economics and Management Environment 1A and 1B
Business Management 1A and 1B
Accounting Concept, Principles and Procedures 101
Accounting Reporting 102
Introduction to Retailing
General Management
Human Resource Management
Introduction to Entrepreneurship and Small Business Management
Labour Relations Management (macro)
Marketing Management
Production and Operations Management
Purchasing Management
Public Relations
Retail Merchandising Management
Retail Planning
Strategic Retail Marketing
Intrapreneurship
Strategic Planning 3A
Strategic implementation 3B
Retailing Marketing
Marketing Research
Product Management

3. 4. Employment Information
Employer : Massmart SA (Makro Springfield & Rossburgh)
Date : 2008 to Present
Responsibilities/Position
Feb 2008 – October 2010 : Trainee Manager (Training Development Programme
focusing on Operation management)
 Customer service management – actively seek new customers/business and
develop existing customers
 Operations management
 People management – coaching, mentorship and training for the development
of skills and knowledge for staff members
 Managing store and national promotions (Pricing), liaising promptly with the
buyers for promotion recommendations and queries
 Stock/inventory management – managing flow on stock to sales floor in
conjunction with in-store buyers
 Sales planning and budgeting and ensure sales targets are met while growing
company profitability
 Managing department sales performance by actively drive the business
performance and maintaining competitive edge through the identification and
exploring business opportunities in the market
 Ensuring that company safety standards are adhered to
 Cost management by ensuring that costs are controlled, whilst maintaining a
high level of productivity
 Pro-actively Controls shrinkage, damaged and risks to inventory by ensuring
that all procedures in controlling shrinkage are adhered to by all personnel
involved.
 Manage and controls stock takings and cyclical (daily/weekly) counts on high
risks items.
October 2010 – October 2012: InventoryFood Controller (Perishables, Toiletries,
Cleaning Aids, Laundry care)
 Managing daily stocks replenishments and ensuring optimal stock
management.

4.  Managing stock holding budgets. Forecast best possible stock holding scenario
by line based on product performance and supplier deliveries
 Managing delivery windows. Plan deliveries and follow up on outstanding
orders
 Managing out of stocks with suppliers and regional/head office buyers,
updating out of stock schedule and report to relevant management and ensure
feedback/communication to customers
 Managing rotation of stock by ensuring that stock turns are maximised to
prevent obsolescence/aged stock, expired, short dated and overstocks. Ensure
that action plans are in place
 Actively drive and minimise Aged stock, markdowns, slow sellers and
obsolescence stocks below targets with suppliers and Regional/National buyers
 Manage and execute promotions by ensuring 100% stock availability in all
promotional lines; and communication, control and administer promotional
reports. Liaise and Communicate with the relevant Regional buyers, Head
Office Buyers.
 Identify and liaise with Regional/National buyers to solve pricing and margin
variances, deal with systems queries to ensure optimum category performance
 Handle customer queries and requests to ensure excellent customer service
October 2012 – Current : Inventorymanager for Edible groceries and catering
products /dried goods, Perishables / refrigerated goods.
 Continuing to carry out duties as an Inventorycontroller
 Actively engage in Operations management with operations managers.
Leading the team (operations staff) by ensuring that the company goals are
shared, carried out, achieved and results measured. Plan, Organize, Guide and
Direct the work of others on Sales floor
 Actively engage with operations and other department managers to resolve
supply issues quickly and efficiently
 Taking over the Operations management responsibilities of a Sales manager
on the absence of the department manager. Working as an operations duty
manager and carry out all responsibilities during weekends and Public Holidays
 Develop and execute short term/long term inventory strategies. Ensure that
buying and Inventory management processes, procedures and policies in place
are adhered to and that company objectives are achieved.
 Work with the Operations and Warehousing management to manage
expectations of inventory flow. Implement and manage plans to optimize the
movement, housing and flow of stock, and communicate plans with suppliers,
Buyers, Operations and Receiving/warehouse managers and also planning
during peak season

5.  Evaluate and measure supplier performance in accordance with the standards
implemented by the company and make recommendations on improving
supplier performance standards.
 Evaluate supplier sales and profitability performance. Formulate and manage
action plans to improve performance with suppliers and liaise with
Regional/National buyers where necessary.
 Building and Maintain good working long-term relationships with a diverse
range of customers, Suppliers and other business stakeholders.
 Drive the business by maintaining and achieving margin budgets, monitoring of
margins and stock holding budget. Analyse the marker and industry trends.
Analyse sales performance and forecast future sales volumes to maximise
profits
 Monitor and maintain price competitiveness and reaction through negotiating
deals and promotional plans and activities with suppliers and also liaise with
Regional/head office buyers on further promotion support.
 Manage promotions inventory and sales performance. Negotiates in-store
promotions with suppliers to improve sales. Make recommendations to buyers
on suggested promotion requirements for my categories
 Liaise constantly with National and Regional Category buyers with regards to
planning and listing of new products and ranges.
 Manage category performance and assortment by ensuring that the best sellers
reach their full potential and well exposed; and slow sellers are discontinued
 Negotiate space billings and free stock for back margin support
 Manage reduction of markdowns promptly and efficiently.
 Working together with Stock Control to ensure Shrinkage plans are
implemented and managed to reduce inventory loss
5. Other Qualifications
Levelled management (Junior management qualification) gained from Makro
6. Technical Skills
1. MS Word, Excell, Powerpoint outlook
2. SAP System
3. MOAT system (back office/putty)
4. BW Portal

6. 7. Reference Information
Name : Mohammed Ismail Kader
Company : Makro Springfield
Position : Sales manager
Telephone : 031 203 2839
Cell phone : 084 610 6786
Name : Faith Dlamini
Company : Massmart Head Office
Position : Human Resource Executive
Telephone : 011 797 0000
Name : Lisha Reddy
Position : Regional Buyer
Address : Makro KZN
Contact details : 083 2784288
Telephone number : 031 203 2885
Name : Gugu Ngcobo
Position : Community member
Address : Umlazi
Contact detail : 073 8396792

7. Eskebheni Area
Inanda
Durban
4310
Covering Letter
Dear Sir/ Madam
My name is Sbongile Gazide. I matriculated in 2007 and completed my Bcom
Business Management Degree at UNISA in 2012.
I have been working in the FMCG industry for 7 and half years. I’ve worked 3
years as a Trainee manager under a Cadetship management programme
which was aiming at developing Operations managers; 2 years as inventory
controller and 2 years 8 months as an Inventory manager in the buying division
at Makro.
I have learnt the value of industry assets, establishment of strong networks with
vendors while building strong business relations, customer service/relations
management and managing business profitability.
My excellent communication skills and effective interpersonal abilities have
developed me to a managerial and leadership role to achieve company goals
and objectives.
I would like to express my sincere interest to work for your company.
I have suitable education, impressive experience and vast knowledge of Sales,
operations and Inventory management in the Retail industry.
I would appreciate if you can give me your valuable time to discuss how my
experience and knowledge of retail field can help add value to your
organization. Kindly find my enclosed resume with this cover letter.
In addition to the CV enclosed, I can also offer the following:
 Good human relations
 Good communication skills
 Computer literate
 Good team leader/player
 Good analytical skills
 Excellent communication and customer service skills
 Honest and reliable individual
 Passion and dedication
 Enjoys challenges and copes well under pressure
 Display good judgement and sound decision making abilities
 Ability to plan, organize and control
 Self-motivated, display initiative and ability to be proactive
 Delegations skills
 Manage and lead subordinates
Thank you so much for going through my resume and considering my job
application!
Yours sincerely
Sbongile Gazide
076 1044 024
Sbongile.gazide@gmail.com
Durban, KwaZulu Natal