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Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
i 
TABLE OF CONTENTS 
I – OPPORTUNITY SUMMARY ................................................................................................. 2 
Summary of Business .............................................................................................................................2 
4-Year Financial Forecast .......................................................................................................................3 
Summary Pro-Forma Profit/Loss Statements (4 Year Plan) ...................................................................3 
Requested Capital Investment/Use of Proceeds ....................................................................................3 
Exit Strategies .........................................................................................................................................4 
II - OVERVIEW OF THE NATURAL PRODUCTS INDUSTRY ................................................... 5 
Introduction .............................................................................................................................................5 
Natural Products: A Revolution in the Health Industry ............................................................................5 
III – ABOUT GULF COAST NUTRITIONALS, INC. ................................................................... 7 
Products and Services ............................................................................................................................7 
Historical Financial Summary .................................................................................................................9 
IV – ABOUT THE ARK NATURALS PRODUCT LINE ............................................................ 11 
The Ark Naturals Product Line ............................................................................................................. 11 
Analysis of the Natural Pet Products Market ....................................................................................... 15 
V - MARKETING STRATEGY .................................................................................................. 19 
Target Market for the Ark Naturals Product Line ................................................................................. 20 
Market Penetration Plan....................................................................................................................... 20 
Sales Strategy ...................................................................................................................................... 21 
Marketing & Advertising Strategy ......................................................................................................... 26 
VI - MANAGEMENT PLAN ...................................................................................................... 29 
Board of Directors ................................................................................................................................ 30 
Staffing Plan ......................................................................................................................................... 30 
VII - OPERATIONS PLAN ....................................................................................................... 36 
Facilities Plan ....................................................................................................................................... 36 
Operations Plan ................................................................................................................................... 36 
Accounting Operations ......................................................................................................................... 37 
VIII - FINANCIAL PLAN ........................................................................................................... 38 
Financial Requirement ......................................................................................................................... 38 
Use of Proceeds ................................................................................................................................... 38 
Financial Analysis and Projections (4 Year Plan) ................................................................................ 38 
APPENDIX A – PROFORMA FINANCIAL STATEMENTS ...................................................... 40 
APPENDIX B – ORGANIZATIONAL CHARTS ........................................................................ 41 
APPENDIX C – ARK NATURALS PRICING CHARTS ............................................................ 46
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
2 
I – OPPORTUNITY SUMMARY 
Summary of Business 
General Business Information 
Gulf Coast Nutritionals, Inc. is involved in producing natural products for the human and 
companion animal/pet retail market. The company focuses its efforts in two core areas: 
 To produce the market leading and most complete line of natural supplements for pets under 
the label Ark Naturals, Products for Pets. 
 To provide private label manufacturing, formulating, and consulting services of natural 
products for humans and pets for a variety of industry participants, such as Mass Marketing 
Stores, Direct Marketing Businesses, and Multi-Level Marketing Companies. 
Summary of Business Objectives 
Business 
Objective 
Short Term Goals (12-24 Months) Long Term Goals (2-4 Years) 
Profitability  To generate a return on investment 
from on-going operations in Year 2. 
 To generate $2,569,260 in profitable 
income (over $500K Investment). 
Revenues  To grow company annual revenues to 
$2,250.000. 
 To grow company annual revenues to 
$6,000,000. 
Market 
Penetration 
 To grow the retail distribution 
penetration of the Ark Naturals 
product line in the Natural (Health) 
Products Marketplace to the following 
percentages: Northeast (45%), West 
(60+%), Midwest/Central (25-30%), 
Southeast (25-30%). 
 To show significant growth the 
following additional markets: Online, 
Veterinary, Catalogues, and Pet 
Products. 
 To become the leading manufacturer 
of natural products for pets along the 
East and West Coasts of the US. 
 To grow the retail distribution of our 
products to 80% of the national 
capacity in the Natural (Health) 
Products Marketplace. 
 To grow market share of the Ark 
Naturals Product Line in additional 
markets to the following percentages: 
Online (80%), Veterinary (45%), 
Catalogues (80%), Pet Products 
(65%). 
 To become the leading manufacturer 
of natural products for pets in the US. 
Business 
Development 
 To add 4 products to the Ark Naturals 
Line. 
 To continue/complete plans for 
segment expansion of the Ark 
Naturals Product Line. 
 To continue diversifying our Private 
Label service offering and market 
exposure. 
 To begin development of a 
professional supplement line for the 
Veterinary Market. 
 To explore additional business 
opportunities for natural product 
development. 
 To add 8 products to the line, and 
grow the Ark Naturals Product to 20 
products total. New items will include 
Pet Food products and Merchandising 
items. 
 To release to market a professional 
line of natural supplements for the 
Veterinary Market. 
 To identify/penetrate additional 
markets for our products or new 
company product lines (i.e.: the 
equine market, international market). 
 To develop/complete plans for Mass 
Market penetration.
Gulf Coast Nutritionals, Inc. - Business Plan 
$6,000,000.00 
$5,000,000.00 
$4,000,000.00 
$3,000,000.00 
$2,000,000.00 
$1,000,000.00 
$0.00 
$1,000,000.00 
Company Confidential 
3 
4-Year Financial Forecast 
Gulf Coast Nutritionals expects to show a loss of $97,500 in the first year as the business after 
funding. The business will absorb costs generated from building a retail distribution network in 
the regions as well as the marketing and advertising costs associated with creating brand 
recognition for the Ark Naturals line. The business expects to operate at a profitable level in year 
2, reclaiming all of the first year loss. Gulf Coast Nutritionals expects to be generating significant 
profits in year 3 by continuing maket diversification and line expansion of the Ark Naturals and 
Private Label business operations. By year 4, the business plans to generate $6,000,000 in 
annual revenue through continued business growth and product line/operations expansion, 
creating $2,569,260 in operating profit at this point in time. 
4-Year Financial Forecast 
Year 1 Year 2 Year 3 Year 4 
Summary Pro-Forma Profit/Loss Statements (4 Year Plan) 
Net Income (Carryforward) 
Operating Margin 
Sales 
Year 1 Year 2 Year 3 Year 4 
Sales 
Gross Revenue 1,100,000 2,250,000 3,750,000 6,000,000 
Cost of Goods Sold 407,000 787,500 1,312,500 2,100,000 
Gross Margin 693,000 1,462,500 2,437,500 3,900,000 
Expenses 
Payroll & Overhead 481,000 731,260 870,580 1,160,900 
Advertising & Marketing 251,500 386,000 603,000 1,071,500 
Professional Expenses 58,000 70,000 100,000 140,000 
Total Expenses 790,500 1,187,260 1,573,580 2,322,400 
Income Operations: (-97,500) 275,240 863,920 1,527,600 
Year-End Carry Forward: (-97,500) 177,740 1,041,660 2,569,260 
Requested Capital Investment/Use of Proceeds 
Gulf Coast Nutritionals will require an initial investment of $500,000 in equity/loan financing for 
continuing business operations. This financing will be used in conjunction with on-going 
operating revenues to provide $438,604 in operational additions in Year 1 (a complete breakdown 
of Use of Proceeds is provided in Section VIII – Financial Plan.) These funds are in addition to 
the $270,000 in money and sweat equity contributed to the business to date by the owners. 
Those start-up funds have been utilized to develop the Ark Naturals product line, create a base 
retail distribution network, support all Sales & Marketing activities to date, and develop the private
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
4 
label business. 
Exit Strategies 
The company will explore the following exit strategies at the end of the plan: 
 Investor Buy-Out/Acquire Growth Financing 
 Joint-Venture 
 IPO
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
5 
II - OVERVIEW OF THE NATURAL PRODUCTS INDUSTRY 
Introduction 
The Health Products Industry has changed dramatically over the last 100 years. Originally, 
people considered health and wellness issues only in a treatment sense. Over the years, 
however, several factors have caused a shift in this way of thinking: 
 Scientific research has lead to greater knowledge of the causes of many of society’s health 
issues. 
 Consumers have become increasingly concerned with the options, manner, costs, and side 
effects of the available methods of medical treatment. 
 Financial independence and a changing, more flexible work environment have provided more 
time and money for individuals to enjoy their lives, fostering a desire to lead a healthier, more 
fulfilling lifestyle. 
Together, these factors have led to a shift in the health industry’s thinking from treatment to 
prevention of illnesses. More and more, research efforts have focused on ways to help people 
live healthier, illness-free lifestyles. As a result, an entire industry has emerged, dedicated to 
supporting people’s interests in living longer, healthier lives. 
Natural Products: A Revolution in the Health Industry 
The rise of the natural product supplement market is the result of this growing concern for 
alternative health options that has emerged in recent years. People are looking for methods that 
will allow them to optimize their health in a natural way, avoiding synthetic products that may not 
be safe and are generally expensive. More importantly, people are now demanding products that 
can be used, cost-effectively, on an on-going basis to both prevent future illness as well as 
increase present overall health and well-being. Natural products answer this need by providing 
solutions to health problems while maintaining a safe, economical approach for the user. 
Today, natural products can be found almost anywhere. These items, once relegated to small, 
poorly lit “Mom & Pop” health food stores, have moved into glamorous supermarket-sized retail 
outlets such as Whole Foods, Wild Oats, and GNC. Retail channels previously uninterested in 
carrying these products now readily include them on their shelves, seeing them as an emerging 
profit-center for their businesses. Further, these products are no longer seen in only the natural 
products market. Today, these items can be easily found in Traditional Pet Stores, Mail-Order 
Catalogs, Direct Markets, Mass Markets, On-line retailers, and even in the offices of medical 
practitioners and Veterinarians. 
The number of natural product offerings available in the marketplace have grown and diversified 
on a tremendous scale. Gone are the days when vitamins were the only option to prescription 
drugs. Today, there are products to meet every consumer need. Vitamins, Minerals, 
Homeopathy, Aromatherapy/Personal Care, Sport Supplements, Energy/Mental-State (Gingko, 
Kava Kava, St. John’s Wort), Meal Supplements, Herbs/Botanicals, and Pet Products (a new, 
rapidly emerging category) now fill the shelves of store across America and internationally. 
Sales for the industry reflect the tremendous growth, penetration, and diversification that has 
occurred in the natural products marketplace. Total natural product sales grew as an industry to 
over $25 Billion in 1998, an 11% increase over 1997. Additionally, total sales for the industry 
are expected to reach nearly $40 Billion by the end of 2005. Natural product retail sales, the 
largest market segment, grew from $14.9B in 1997 to $18.96B in 1998 (26% growth). Further, 
Non-Retail Sales as a category emerged in 1998. This category, which includes mass markets, 
mail order catalogues, multi-level marketers, practitioners, and e-commerce sites, contributed an 
additional $6.42 Billion in revenues. This represents a total increase of approximately 41%.1 
1 Natural Food Merchandiser – 1998 Market Overview, June 1999
Gulf Coast Nutritionals, Inc. - Business Plan 
40 
30 
20 
10 
16.35 
18.58 
Company Confidential 
6 
20.98 
23.49 
25.79 
27.89 
29.90 
Other research points to the tremendous growth of the natural products industry. 
 According to the Natural Foods Merchandiser, there are over 9000 natural food stores in the 
U.S. This already large number does not include vitamin type stores such as GNC or Great 
Earth Vitamin (Natural food stores and vitamin stores total approximately 14,000) 2. 
 Of the 9000 natural food stores, the largest sales growth is in California and Pacific 
Northwest (31.3% of total 1998 sales) and East Coast (29.9% for East, Northeast, and 
South). Additionally, there is significant growth in the Southwest (13.6%), Mountain (7.7%), 
and Midwest (15%)3. 
 A study performed by Market Facts for Vitamins.com, a Falls Church VA company found 
more Americans are choosing natural remedies over prescriptions. The survey revealed that 
almost 50% of Americans are willing to try natural remedies before taking a prescription, with 
59.2% of those being women. The study found that 60.5% reported taking vitamins or other 
nutritional supplements, up by 47.2% five years ago. More women (63.3%) than men (53.2%) 
said they were taking vitamins or other supplements4. 
 Another study conducted by Yale University and published in the Journal of the American 
Medical Association (JAMA) found that patients reported using alternative therapies in 
conjunction with, rather than a replacement for traditional medical care5. 
All these statistics demonstrate the enormous growth that exists in the natural products industry. 
Gulf Coast Nutritionals, Inc. exists to take advantage of this 
opportunity!!! 
2 Natural Food Merchandiser – 1998 Market Overview, June 1999 
3 Natural Food Merchandiser – 1998 Market Overview, June 1999 
4 Whole Foods Oct. 99 p. 22 
5 Whole Foods Oct. 99 p. 22 
31.93 
33.92 
35.89 
37.82 
39.69 
Natural Products Industry Annual Revenues (Billions of Dollars)
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
7 
III – ABOUT GULF COAST NUTRITIONALS, INC. 
Gulf Coast Nutritionals, Inc., located in Naples, Florida, is a subchapter S Corporation, 
incorporated in August 1997, and held in total by principals Jay and Susan Weiss. This company 
was created to provide products and services for the natural products market. In particular, the 
company has targeted the Pet Products industry and the Private Label markets as its primary 
areas of focus. 
The company recognized that, while there is and will continue to be tremendous growth in the 
natural products industry as a whole, business success would depend on going after the 
emerging niche markets in the industry. As such, Gulf Coast Nutritionals, Inc. decided to avoid 
direct competition with the strong players (Twin Labs, Hartz Mountain, Weider, etc.) in the human 
products market and instead go after the promising, emerging market of natural pet products. 
Additionally, the owners recognized their previous and on-going manufacturing and retail 
expertise was a valuable commodity demanded by other organizations. Because of this fact, it 
was decided that the company would enter the traditional natural products markets through the 
provision of Private Label consulting services to companies interested in producing and marketing 
their own offerings. 
Products and Services 
Gulf Coast Nutritionals, Inc. provides the following core products and services in its ongoing 
operations: 
 Ark Naturals Products for Pets 
 Private Label Consulting services 
Ark Naturals Product Line 
The Ark Naturals product line is the primary ongoing concern for Gulf Coast Nutritionals, Inc. 
Information regarding the product line and operating activities associated with the line is detailed 
in Section IV of this plan. 
Private Label Consulting Services 
The Private Label marketplace is a rapidly growing revenue opportunity within the natural 
products industry. While primary brand names have steadily penetrated the core retail markets, 
other segments, like mass-market and other specialty stores, are looking for natural products as 
well. Because of the different market dynamics (lower price points, generic consumer 
preferences, etc.), established brands aren’t necessarily profitable in these places. Private 
Labeling existing products or modifying existing lines in order to market them in these stores 
allows manufacturers and retailers to effectively take advantage of this opportunity6. 
Gulf Coast Nutritionals provides a variety of private label services to entities that want to market 
6 Natural Products Merchandiser – 1998 Market Overview, June 1999: p. 40.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
8 
human or animal natural products in these “other” markets. These services are provided to 
customers on a contractual basis, and represent a growing revenue opportunity for the company. 
Through years of manufacturing and marketing in the Natural Products industry we are able to 
offer this expertise to other companies. These services include: 
Formulations: The Company provides the necessary resource skills to assist industry 
participants in developing formulations for products that they wish to market. Our own 
formulation specialist develops these products. We use only premium natural botanicals and 
ingredients. 
Consulting: The company works with business participants to determine what products they can 
market and helps them create solutions that will fill needs in their target market. 
Manufacturing: All products generated through our private label business are manufactured, 
packaged, and shipped to the respective party in completed form ready for retail distribution.. 
Gulf Coast Nutritionals, Inc. has provided Private Label Services for over 25 companies within the 
industry, including Oxyfresh, Nature’s Remedies, and Service Plus. The company will continue to 
target organizations that are re-sellers of natural products for its private label business. 
The following types of companies utilize these services: 
 Multi-Level Marketing companies 
 Direct Marketing companies 
 New and Existing human and pet product manufacturers 
Future Business Opportunities 
Gulf Coast Nutritionals, Inc. plans to pursue the following growth opportunities in the future: 
Ark Naturals Product Line Expansion 
The company will release at least two new products each year as part of a line extension to Ark 
Naturals. These extensions will include: 
 Additional Wellness and Remedy products 
 Food Items (Pet Food, Treats, etc.) 
 Brand Name merchandise (bowls, leashes, toys, clothes, etc.) 
Private Label Consulting Services Expansion 
Gulf Coast Nutrtionals, inc. will pursue the following future activities: 
 Operations Diversification (New, Additional Services) 
 New Market Opportunities (MLM, Direct, Mass Market, other) 
 Product Diversification (Animals, Health, Wellness, Remedy, etc.) 
Veterinary Line 
The company will develop and release a professional veterinary line in Year 4. 
Mass Market Lines 
The company will develop and release a product line that will be priced for the Mass Market 
community. This segment includes: Target, Wal-Mart, Pet Superstores, and large volume 
grocery establishments. 
Other Company-Owned Products 
As the company builds its presence in the market(s) and becomes profitable, new products, 
owned, distributed, and marketed specifically by Gulf Coast Nutritionals, Inc. will be considered.
Gulf Coast Nutritionals, Inc. - Business Plan 
$700,000.00 
$600,000.00 
$500,000.00 
$400,000.00 
$300,000.00 
$200,000.00 
$100,000.00 
$0.00 
$100,000.00 
$200,000.00 
Company Confidential 
9 
Historical Financial Summary 
Gulf Coast Nutritionals has continued to demonstrate significant revenue growth. The company 
has generated over $540,000 in sales to date, and is on pace to surpass its 1999 goal of 
$625,000, while operating at a gross margin in excess of 60%. More significantly, the company 
is enjoying an annual growth in revenues of 31%, while continuing to operate without external 
funding. 
1997-1999 Historical Financial Performance (Est. 1999) 
1997 1998 1999 
Net Income 
Operating Margin 
Sales 
Historical Annual Pro-Forma Profit and Loss Projections (1997-1999) 
1997 1998 1999 (thru 9/30) 1999 (Est.) 
Sales 
Gross revenue 358,314 489,277 479,895 639,860 
Cost of goods 82,847 181,929 180,812 241,083 
Gross Margin 275,467 307,348 299,083 398,777 
Expenses 
Payroll 139,963 80,457 65,400 87,200 
Adver/marketing 87,939 97,399 78,672 104,896 
Other expense 147,793 155,083 196,142 221,522 
Total expenses 375,695 332,939 340,214 413,618 
Income Subtotal: (-100,228) (-25,591) (-41,131) (-54,841) 
Logo/name change (-10,000) (-40,000) N/A N/A 
Net Income (-110,228) (-65,591) (-41,131) (-54,841) 
Adjustments to Historical Performance 
Operating expenses, along with the costs of building the needed sales distribution network, has 
continued to negatively effect company earnings. Other business factors have affected the 
overall profitability and operating efficiency of the business in the following areas: 
Cost of Goods Sold 
The lack of financing and needed cash flow has affected gross margins for the business. The 
company has been unable to purchase manufacturing materials in large quantity, preventing it to 
gain volume discounts. Thus, an influx of financing will allow the business to see an immediate 4-
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
10 
8% reduction in Cost of Goods Sold, thereby improving overall profitability. 
Debt/Interest Payments 
The business has continued to be affected by the interest payment resulting from current 
financing efforts. Gulf Coast Nutritionals, Inc. continues to pay interest on credit card debt used 
in operations. Additionally, the company has continued to miss out on discounts available from 
timely payments. 
Effects of Lawsuits 
Gulf Coast Nutritionals, Inc. has incurred a one-time expense as a result of a brand name 
change from Noah’s Ark to Ark Naturals for the pet product line. The business, however, has 
absorbed the effects of this action and the additional debt incurred, and is now moving forward 
with is current operations. 
Financial Performance By Segment 
Ark Naturals Business Revenues 
Sales revenues for the Ark Naturals product line have shown steady growth, in-spite of a lack of 
sale and marketing dollars to effectively push the line commercially. The company has 
continued to successfully push for wholesale and retail distribution, as well as brokerage 
representation of the Ark Naturals line. As a result, the line is poised for explosive sales growth 
in the next 1-2 years. With gross margins on the sales at 68%, the Ark Naturals line remains an 
exciting growth opportunity for the future. 
400000 
300000 
200000 
100000 
0 
124276.33 
206640.55 
377933.47 
1997 1998 1999 
Private Label Business Revenues 
The private label business continues to offer a promising growth opportunity to the company. 
Margins on sales for this segment are currently at 25%-30%. The company has secured repeat 
business with several reputable customers. Additionally, the company has nearly $100,000 in 
business booked in advance for the First Quarter of 2000. Gulf Coast Nutritionals anticipates 
increased growth in this business segment as our experience grows, new products and services 
are added, and additional high-volume clients are targeted. 
200000 
180000 
160000 
140000 
120000 
100000 
80000 
60000 
40000 
20000 
0 
106316.43 
174008.73 
200000 
1997 1998 1999
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
11 
IV – ABOUT THE ARK NATURALS PRODUCT LINE 
The Ark Naturals Product Line 
The Ark Naturals product line was created with the vision of providing an alternative to synthetic 
chemical based pet health products (i.e. Hartz Mountain) that are currently available in the 
marketplace. The demand for natural (chemical free) pet products is an outgrowth of consumer 
“label awareness” combined with a growing grass roots understanding of the benefits of natural 
products. Retailers have come to understand that consumers are demanding products for 
themselves, their families and their pets that are chemical-free, safe, and effective. 
Remedy Products 
Joint “Rescue” 
This product will "rescue" your pet from chronic 
arthritis pain, and will provide relief for swollen joints, 
morning stiffness, inability to run and play as well as 
age related immobility. Joint "Rescue" contains 
University studied nutraceuticals such as 
Glucosamine HCL, Boswellin, Curcumin, Yucca, and 
Bromelain, all proven to assist in relieving pain and 
inflammation while helping to heal damaged cartilage. 
This product has been fortified with vitamin’s A, C, E, 
and Methionine, Calcium, Zinc, Magnesium, 
Manganese, B6, B5, Copper and Selenium, essential 
vitamins and minerals which act in synergy, and are 
critical in helping to stimulate more effective healing. 
Available in bottles of 90, 180 
Happy Traveler 
The herbal ingredients in this product will relax and 
calm an animal that is stressed and nervous. Unlike 
FDA tranquilizers, Happy Traveler is non-habit 
forming and much more gentle for your pet. This 
product contains Valerian, German Chamomile, Kava 
Kava, St. John's Wort, and Melatonin. Suggested 
uses for this product include: visits to vets, groomers, 
kennels, during thunderstorms and fireworks. Happy 
Traveler is especially effective in easing anxiety when 
crating animals for travel. 
Available in bottles of 30
Gulf Coast Nutritionals, Inc. - Business Plan 
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12 
Gentle Digest 
This product restores the ‘good bacteria’ needed in 
the digestive tract for healthy digestion. Gentle Digest 
contains the preferred form of Lactobacillus 
Sporogenes, which has been effectively proven to 
restore digestive balance interrupted as a result of 
antibiotic therapy. Unlike the traditional Acidophilus 
which are dead spores, Lactobacillus is a live spore 
which is much more effective as a result. This 
product eases periods of diarrhea, and inhibits 
intestinal infections. 
Available in bottles of 30 
Eyes so Bright 
This product is formulated to maintain eye health. 
Additionally, it is effective in reducing inflammation 
and infection, removing foreign debris and 
encrustation, cleaning mucous membranes 
surrounding the eye and promoting bright healthy 
eyes. Eyes so Bright contains Goldenseal, 
Echinacea, Witch Hazel, Aloe, and Gotu Kola. 
Available in 5 oz bottles 
Royal Coat 
This product is formulated with premium EFA’s of 
pure Omega 6 (Borage Oil) And Pure Omega 3 (Fish 
Oil) targeted to cure dry skin, hot spots, rashes, 
promote shiny haircoats, and healthy skin. EFA’s are 
critical for all carnivores for preventing dry, scaly, 
itchy coats. Skin and hair coat problems are caused 
primarily by poor diet. Pet foods even premium pet 
foods do not provide sufficient EFA’s for animal 
health. Unlike our competitor's products which use 
cold pressed oils, our product use real Borage and 
Fish oil and thus are much more effective. (Note: this 
product is taken internally.) 
Available in 4oz bottles. 
Ears all Right 
This product is marketed to heal and maintain healthy 
ears. It will remove ear wax and foreign debris safely 
and treat ear mite infestations. Ears all Right is 
formulated with Aloe Vera to heal wounds, Calendula 
to ease pain, Myrrah to stimulate the immune system 
and help healing, and Cinnamon leaf oil that acts as 
an antiseptic and ear disinfectant. 
Available in 4oz bottles
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13 
Neem Bug-Free Shampoo 
Neem Bug Free™ Shampoo provides a safe, 
effective natural alternative to synthetic pesticides for 
controlling fleas and other blood sucking insects that 
infest your pets. Neem Bug Free™ Shampoo is a 
gentle, non-drying formulation that releases fleas 
from the skin and coat, and kills them. It is also an 
effective shampoo for cleaning dirt, oil, and sebum 
from all types of dog and cat coats. Neem Bug 
Free™ Shampoo is a safe flea removal spray for 
dogs, cats, rabbits, ferrets, hamsters, and other 
small mammal pets. It kills adult fleas and flea 
larvae. Neem Bug Free™ Shampoo should be used 
in conjunction with Neem Bug Free™ Repellent. 
These two products work together synergistically. 
Available in 8 oz bottles. 
Neem Bug-Free Repellent 
Neem Bug Free Repellent provides a safe, effective 
natural alternative to synthetic pesticides for 
controlling fleas and other blood sucking insects that 
infest your pets. Neem Bug Free Repellent is a 
gentle, non-drying formulation that releases fleas 
from the skin and coat, and kills them. Neem Bug 
Free Repellent is a safe flea removal spray for dogs, 
cats, rabbits, ferrets, hamsters, and other small 
mammal pets. It kills adult fleas and flea larvae. 
Neem Bug Free Repellent should be used in 
conjunction with Neem Bug Free Shampoo. These 
two products work together synergistically. Available 
in 8 oz spray bottles 
Neem is a unique natural pesticide and insect repellent derived from the seed oil of the neem tree 
(Azadirachta indica), native to India. For thousands of years, the Indian people have appreciated the 
medicinal and insect-repellent properties of neem leaves and seeds. Neem extracts have been studied 
extensively by the U. S. Dept. of Agriculture, and have been developed into natural commercial 
pesticides that are safe for use on food crops. Neem is also a popular medicinal plant in tropical India, 
Southeast Asia, and Africa.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
14 
Wellness Products 
Nu-Pet Canine Chewable Wafers 
Nu-Pet Canine Chewable Wafers is marketed as a 
guilt-free canine pet treat universally loved for its 
taste. Formulated as a whole food phytonutrient, it is 
the third best selling product in the line. Nu-Pet 
Canine Chewable wafers is a low-fat, powerful 
antioxidant that stimulates the immune system. 
Chewable Wafers provide a natural source of amino 
acids, enzymes, vitamins, and minerals vital for your 
dog's health. Rather than offer dogs a high calorie 
biscuit, Vets, groomers, breeders, and dog handlers 
prefer this product to reinforce good behavior. Other 
ingredients: Wheat Sprouts, Barley, and Alfalfa. 
Available in bottles of 30, 90, 270 
Nu-Pet Feline Antioxidant (granular) 
This product is a whole food phytonutrient marketed 
specifically for the feline marketplace. Feline 
Antioxidant bolsters the immune system and contains 
measurable levels of SOD (superoxide dismutase), 
which supports your cat’s ability to maintain energy, 
alertness and vitality. Carbohydrates have been 
added to support medical evidence that cats have a 
higher need for supplementation of these nutrients. 
Additionally, the product is formulated with Vitamins 
A, C, and E, Wheat Sprouts and Alfalfa, which is 
helpful in maintaining urinary tract health. The 
product is flavored with a natural fish taste to appeal 
a cat’s preferential tastes. Available in 6 oz (170 
grams) granular, packaging includes pre-measured 
spoon. 
Nu-Pet Granular Greens and Nu-Pet Plus 
Nu-pet Plus and Granular Greens are whole foods phytonutrients which bolsters the immune system, and will 
nutritionally support and enhance your pet’s ability to achieve better health, strength and vitality. These 
products have measurable levels of SOD (super oxide dismutase) which is medically beneficial to animals. 
Each is formulated with Wheat Sprouts, Barley, Alfalfa, Spirulina, Kelp, Vitamin B12, and Selenium and is a 
source of all the vitamins, minerals, amino acids, and enzymes that are missing from commercial processed 
pet foods. The granular form of the Granular Greens product makes it easy to administer to animals. We 
encourage owners to mix with pet’s regular food. These products also great for birds and reptiles. Granular 
Greens: Available in bottles of 240 grams. Nu-Pet Plus: Available in bottles of 100 & 200 caplets
Gulf Coast Nutritionals, Inc. - Business Plan 
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200 
150 
100 
50 
0 
Company Confidential 
15 
Analysis of the Natural Pet Products Market 
Americans LOVE pets! This fact can been seeing virtually anywhere. Animals star in TV and 
movies, and often become public favorites (Spuds McKenzie-Budweiser, Taco Bell, etc.). 
Animals are mascots for teams and play important roles in sporting events. Parks are filled 
every weekend with families, and their pet is rarely absent. Agility sports that require the 
teamwork of animals and humans are becoming more and more popular. Animals are even used 
as an adjunct therapy for children and adults that are ill. It is clear that pets have moved to center 
stage. They are no longer, just part of the family; very often they are the center or cornerstone of 
the family itself. 
Demographics, changing social attitudes, and the strengthening bond between owner and pet 
has accounted for the changes in pet owning behavior. People have become aware that, like 
humans, animals can live longer and healthier lives. This has prompted Americans more than 
ever to do everything possible to make their pet’s lives happier, healthier, and longer. 
While the pet health industry has been growing to meet the increased demand in pet health 
items, there has been growing concerns by the public about pharmaceutical drugs for pets. 
People are become more aware of and are trying to avoid the many side effects of synthetic 
drugs. Further, pharmaceuticals can be very costly to the consumer. Because of these issues, 
more and more consumers are turning to natural pet products to answer their animal health 
needs. 
Pet Product Market Statistics 
Pet products awareness and usage is growing dramatically. According to a survey conducted by 
the American Pet Products Manufacturers Association (APPMA), over 60% (165 million) of the 
population currently use natural supplements, vitamins, and other natural products for 
themselves. The study further states that 22.5% of people are using at least one type of natural 
pet care product for their pet(s). The study further noted that an additional 27.3% are currently 
considering using natural pet care products because they use similar products for themselves 
and their family. These numbers represent great opportunities for growth in the natural products 
industry. 7 
The financial potential of the natural pet products market makes it an exciting business in which 
to participate. The natural pet health care segment is the fastest growing segment of the entire 
healthcare industry. Natural pet health care industry sales for 1998 accounted for $135 million up 
from $65.6 million in 1996 and $2 million in 1993. By the year 2000, industry sales are 
anticipated to exceed $200 million. Under this growth model, natural pet product sales could 
reach or exceed $500 million dollars by 2005! 
Natural Pet Product Sales (in Millions of Dollars) 
2 
65 
1993 1996 1998 2000 
Many other statistics support the tremendous growth and opportunity within the natural pet 
product market. These facts include: 
7 1999-2000 APPMA National Pet Owners Survey 
135 
220
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
16 
 According to the 1999-2000 APPMA survey, nearly 40 million (4 in 10) households own AT 
LEAST one dog and over 32 million (3 in 10) households own AT LEAST one cat in the U.S. 
alone8. 
 According to the American Humane Society, Americans own collectively 110 million cats and 
dogs9. 
 Natural Foods Store (where pet products are more readily featured) overall sales grew 9% 
vs. 2% growth in conventional supermarkets, demonstrating a shift in consumer buying 
patterns. 
 Sales of natural pet products including pet food accounted for 1.3 percent ($131,619,263) of 
total sales in Natural Products stores alone. This demonstrates a real presence of natural pet 
product sales and a need to continue developing space for this growing category10 
 Natural pet supplements yield a higher gross profit than other natural pet grocery type items 
while occupying a fraction of the shelf space. 
 Trade magazines have recognized the significance of the natural pet product category and 
are advising merchants to allocate space for natural pet products.11 
Customer Demographic Profile 
Demographically, natural pet products shoppers are female, well educated, financially stable 
($30,000 to $50,000 annual salary) households with children. Three-quarters of all pet owners 
earn incomes over $40,000, and show an awareness of the value of natural products for 
themselves and members of their family. They are informed consumers and transfer that 
information to other products they buy as well. 
Market Segment Analysis 
Natural Products Market 
The natural products industry is the largest market segment for natural pet products. This 
segment consists of: Natural Foods Superstores (ie Whole Foods, Wild Oats), Independent 
natural food stores, Vitamin Chains (GNC), independent vitamin stores, and alternative 
professional practices (ie, Nutritional Care, acupuncture, chiropractors, etc.) 
Pet Products Market 
The Pet Product market place consists of many different categories, including Independent Pet 
Retailers, Pet Superstores, Groomers, Kennels, Breeders, Trainers, and Rescues. 
Veterinary/Practitioner Market 
The Veterinarian marketplace is an important and growing opportunity for Gulf Coast Nutritionals, 
Inc. Veterinarians provide a credible resource for consumers to validate the effectiveness of 
health products. In addition, it has been documented that pet owners defer to their vets for 
medical advice and knowledge before making decisions for their pets. Thus, presence in the vet 
marketplace builds credibility and professional reputation for natural pet product companies. 
Mail-Order Catalog (Direct) Market 
Mail order catalogs are targeted sales vehicles that provide product-purchasing opportunities 
directly to consumer. Often these catalogs are segmented by category (ie Pet Products, Natural 
Products, Vitamins, Sports/Fitness, etc.) These catalogs service both national and international 
markets. 
On-Line Retail Market 
The online retail segment is the one of the fastest growing retail segments in the consumer 
product industry. Because of this fact, many companies are creating either specific online sites or 
8 1999-2000 APPMA National Pet Owners Survey. 
9 Newsweek, Oct 11, 1999: p. 60. 
10 Natural Foods Merchandiser, June 1999. 
11 Health Food Business, August 1998: pp. 18-20.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
17 
are adding online web-sites to their pre-existing storefront business. 
Product Demand 
There is a demand in the natural pet marketplace for a wide variety of products. Animals most 
often need eye and ear products, skin medication, medicated shampoos and flea products. The 
largest segment of the natural supplement market, however, is for therapeutic products. These 
products consist of wellness products such as antioxidant green foods and treats, and remedy 
products for arthritic ailments, calming formulas, probiotics, digestive enzymes and essential fatty 
acids for nutritional deficiencies caused by poor nutrition. 
Competitive Analysis 
Competition to the Ark Naturals, Products for Pets line includes the following (ranked in order): 
Company Location Markets Product Line Time in Market Pricing 
Dancing 
California Natural 
Multi-Line (Yeast- 
New 
Paws 
(National) 
Based): 10 Products. 
(1 Year) 
Competitive 
Halo Florida Natural 
(National) 
Multi-Line: 
5 Products 
Old (5 Years) Lower Price 
Hip Health California Natural & Pet 
(National) 
Joint Pain Relief: 
1 Product. 
Growing 
(3 Years) 
Competitive 
KR for Pets California Pet Stores- 
(Direct) 
Multi-Line: 10 Prod. Growing 
(5 Years) 
Competitive 
Dr. Goodpet New York Natural & Pet 
(National) 
Multi-Line: 6 Prod. Old 
(12 Years) 
Competitive 
Barley Dog, 
Barley Cat 
California Natural & Pet 
(National) 
Singular (Greens): 
2 Yr. 
Growing 
(2 Years) 
Competitive 
RX Vitamins 
for Pets 
New York Veterinarian 
(Regional) 
Multi-Line: 
6 Products. 
Growing 
(4-5 Years) 
Different 
Markets 
Dr. Dog Mass. Natural 
(East-Coast) 
Multi-Line 
6 Products. 
Growing 
(4 Years) 
Competitive 
Dancing Paws: This company is a new player in the game. They are located in San Francisco 
and market a multi-product line. This company is extremely well funded. They have great 
marketing knowledge and were given distributor and retailer shelf space. The product line, 
however, is not technically well formulated. They use shark cartilage for their joint products when 
all scientific evidence points to using glucosamine. Additionally their product line is yeast based, 
which has no proven health benefits and is highly allergenic to many animals. Their marketing 
makes them a serious threat to building our brand loyalty early. 
Halo, Purely for Pets: This company, located in Florida, is one of the oldest in the category. They 
have a significantly less expensive product line that they sell directly to retailers. They do not use 
distributors or independent sales rep. organizations. They offer the retailer little in the way of 
national advertising or in-store marketing The ingredients in their products are lower quality then 
Ark Naturals. We are beginning to replace them as the products of choice. Recently, they 
diversified their line to include natural food products as well. 
Dr. Goodpet: This company, located in California, has been around for 12 years. They market 
their products in natural and pet stores. Dr. Goodpet is rarely advertised nationally. The 
spokesperson for their line is well known in this category, primarily because of the length of time 
the products have been in the marketplace. This is a good product line. Overall, our products 
seem to complement, rather than compete with this product line. They are one of the original 
players in this category. 
RX for Vitamins: This company, founded by a veterinarian, produces a good product line. The 
marketing and product distribution is almost exclusively through veterinarians. 
KR for Pets: This company makes a product line similar to ours. They are, however, rarely seen 
in the health food market. They sell almost exclusively in pet stores. Their marketing and sense 
of the market dynamics are weak. 
Hip Health: The company manufacturers one product for joint pain relief. Their company has
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
18 
been moderately successful in gaining shelf space in both the pet and natural market. They use 
their advertising dollars for full color ads in major trades and consumer magazines, but their lack 
of a full line is hurting their push into retail markets. 
In addition there are several lines that are significantly smaller than the ones listed above.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
19 
V - MARKETING STRATEGY 
Gulf Coast Nutritionals, Inc. has developed a comprehensive sales and marketing plan focused to 
develop a strong market presence in our target markets, build market awareness of our products 
and services, create brand recognition for the Ark Naturals product line, and build and maintain 
customer loyalty. 
All current marketing dollars and efforts have been and will continue to be used 100% for building 
markets for the Ark Naturals Product Line. Private Label activities have not required any dollars 
for this purpose to date. In the future, funds will be allocated when deemed cost-effective to 
developing an in-house media kit, attending trade show(s), and advertising in appropriate industry 
media. Additionally, a marketing budget will be allocated for the Veterinary Line when released in 
Year 4. These funds will be directed solely to distributors to move the Vet product line into 
Veterinarian stores. No commercial marketing is needed for this product (products are sold to 
consumers specifically in vet stores directly through the recommendation of the Veterinarian 
themselves). 
A summary of our strategic marketing plan for the Ark Naturals Product Line is listed below. 
Sales Marketing 
 Gulf Coast Nutritionals, Inc. will maintain 
company sales representatives in the East 
and West Regions of the U.S. to perform 
and support sales activities for our 
products. 
 The company will utilize industry Broker 
relationships to assist in gaining placement 
the Ark Naturals product line into our target 
market place(s). 
 Gulf Coast Nutritionals, Inc. has 
successfully obtained and will continue to 
pursue distributor representation where 
necessary in our target market place(s). 
 The company will use internal sales staff to 
support the sale efforts of our external 
personnel and broker agreements, and to 
continue to push our product line into our 
target markets. 
 Gulf Coast Nutritionals, Inc. will use a 
strong Sales Management plan to support 
our sales effort at all levels of the process. 
 Gulf Coast Nutritionals, Inc. will focus its 
marketing effort at every level of the Sales 
Network process (Distributor, Broker, 
Retail/Consumer). 
 The company will utilize industry and 
consumer trade shows to both secure retail 
placement and promote brand awareness 
of the Ark Naturals product line. 
 Gulf Coast Nutritionals, Inc. will use a 
strategic In-Store Marketing/Sales Strategy 
(Point-of-Sale Materials, Promotional 
Items/Programs/Samples and 
Information/Brochures) to promote the Ark 
Naturals product line at the point of 
purchase. 
 The company will participate in various 
distributor-marketing programs to support 
Ark Naturals product movement. 
Advertising Internet 
 Gulf Coast Nutritionals, Inc. maintains a 
strategic relationship with an advertising 
firm to perform all Marketing & Advertising 
activities (Ad design, placement, media 
selection, research, etc.) in a cost-effective 
manner. 
 The company will use various media at the 
Distributor, Broker, and Retail levels to 
create brand awareness and support. 
 Gulf Coast Nutritionals, Inc. will use 
various Public Relations activities (Press 
Releases, Demos, etc.) to further promote 
the Ark Naturals Product Line. 
 The company plans to utilizes Radio and 
TV in our National and Regional marketing 
plan where cost effective to do so. 
 The company currently maintains a web 
presence (http://www.arknaturals.com) for 
all Internet related marketing activities and 
information distribution. 
 The company plans to utilize the web site 
for additional distributor/broker/retailer 
activities as well as for private label 
activities in the future. 
 Gulf Coast Nutritionals, Inc. will utilize 
efficient usage of search engines, 
newsletters, strategic web-alliances, 
banner advertising, on-line information 
distribtion, and on-line retailing to further 
market and sell the Ark Naturals product 
line.
Gulf Coast Nutritionals, Inc. - Business Plan 
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80 
70 
60 
50 
40 
30 
20 
10 
0 
Market Penetration Chart (% of Retail Opportunities) 
Year 1 Year 2 Year 3 Year 4 
Company Confidential 
20 
Target Market for the Ark Naturals Product Line 
Gulf Coast Nutritionals, Inc. will target the Ark Naturals product line in the following segments: 
Natural Products Market 
Gulf Coast Nutritionals, Inc. will focus its efforts in the following Natural Products industry retail 
segments: Natural Foods Superstores (ie Whole Foods, Wild Oats), Independent natural food 
stores, Vitamin Chains (GNC), Independent vitamin stores, and Alternative professional practices 
(ie, Nutritional Care, acupuncture, chiropractors, etc.) 
Pet Products Market 
The company will target the following sectors of the Pet Products marketplace: Independent Pet 
Retailers, Groomers, Kennels, Breeders, and Trainers 
Veterinary/Practitioner Market 
The company will push the Ark Naturals line in both Traditional and Holistic practices. 
Mail-Order Catalog (Direct) Market 
The company will retail its products in the following Mail-Order Catalogs: Holistic Catalogs, Pet 
Product Catalogs, Vitamin and Health Catalogs, and General Merchandise Catalogs 
On-Line Retail Market 
Gulf Coast Nutritionals, Inc. will heavily target the On-Line Retail Market. This segment includes 
retailers from every component of the Natural/Pet Products industry (Natural Products, Pet 
Products, Vets, etc.) who have either added retail web-sites as storefronts for business or who 
operate purely On-Line Retail organizations. The company will pursue opportunities in both 
areas. 
Market Penetration Plan 
This chart illustrates Gulf Coast Nutritionals, Inc.’s projected annual growth in its target markets 
25 
45 
65 
80 
15 
10 
5 
40 
35 
15 
60 
40 
75 
65 
30 
45 
Natural Products 
Pet Products 
Veterinary 
Mail-Order Catalogs 
On-Line Retailers 
Year 1 
Gulf Coast Nutritionals, Inc. will continue to build its existing presence in the Natural Products 
Market. We will focus our Sales & Marketing efforts in the West (West Coast, Northwest, and 
Rocky Mountain Region), where the market is the strongest, reinforce our position in the 
Southeast, and intensify our efforts for placement in the Northeast. Additionally, the business will 
add two new products to the Ark Naturals line. The company will begin to build its presence in 
the Pet Products Industry, focusing on obtain placement in key independent retail establishments.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
21 
In addition, the company will continue developing a presence in the Veterinary Market through 
Telemarketing efforts. Finally, the business will focus its research efforts to identify and pursue 
future Mail Order and Online opportunities. 
Year 2 
The company will continue to build its leadership position in the Natural Pet Products market. 
Gulf Coast Nutritionals, Inc. will show a strong presence in the West and East, and will 
demonstrate high growth in the critical Northeast region. In addition, the company will continue 
its efforts in the Southeast and Central Regions. Further, two additional Ark Naturals products 
will be added to the line. Gulf Coast Nutritionals, Inc. will focus Sales & Marketing efforts in Year 
2 to build its presence in the Pet Products Industry, focusing on solidifying placement in key 
independent retail establishments and targeting larger, high-volume Pet opportunities. The 
business will continue its gradual penetration of the overall Veterinary market, and use the 
strengthening retail position of the Ark Naturals product line to build penetration in the Mail Order 
and Online Retail markets. 
Year 3 
By the end of Year 3, Gulf Coast Nutritionals, Inc. will assume the largest market share for 
Natural Pet Products in the Natural Products Industry. Additionally, the company will possess 
strong market positions in the Mail-Order and Online Retailing segments. Increased Sales & 
Marketing efforts will be used to build and maintain our Natural Products leadership position and 
to continue rapid penetration of the Pet Products Industry. During Year 3, the company will 
continue to push the Ark Naturals to Veterinarians, and finalize plans for a separate professional 
veterinary product line. 
Year 4 
Year 4 will show increasing market penetration as well as aggressive expansion of business 
activities. The company will release its professional veterinary line and focus its development 
efforts to create a new Mass Market Brand. Sales & Marketing efforts will be focused on 
maintaining its leadership position and continuing growth in its current markets, and aggressively 
growing the new Vet Line. Gulf Coast Nutritionals, Inc. expects to possess the market leadership 
position for natural pet products in each of its market segments. By the end of Year 4, the 
company will have determined its exit strategy for the future direction of the business. 
Sales Strategy 
Gulf Coast Nutritionals, Inc. markets its products and services in several, distinct market 
segments. The selling process is different for each market. These processes and the company’s 
strategy to effectively perform the processes are detailed in the following section. 
Natural Products 
Gulf Coast Nutritionals, Inc. will sell to Natural Products retailers both Direct (Manufacturer to 
Retailer), and through the Natural Products Sales Distribution Network. This network is defined 
and illustrated below. 
Distributors 
The ability to achieve national distribution in the natural product marketplace is dependent upon 
finding distributors that are willing to warehouse your product line. Distributors allow retailers to 
obtain multiple products at one time from one place, providing the following benefits: 
 Volume purchasing discounts 
 Easier bookkeeping and management of inventory and fulfillment 
 Targeted in-store print media to support in-store product movement and promotions 
 Free shipping. 
Brokers 
Brokers are independent sales organizations that have an exclusive territory and are paid 
commission by the manufacturer to present product lines to retailers. The brokers support
Gulf Coast Nutritionals, Inc. - Business Plan 
Natural 
Products 
Distributors 
Company Confidential 
22 
manufacturer product lines by obtaining placement (shelf-space), check product movement and 
inventories, re-displaying lines (re-setting products on store shelves), preparing retail promotions, 
and organizing in-store product demos and training. 
The Natural Products Sales Distribution Network 
Broker 
s 
The Natural Products Sales Distribution Network 
Retailers 
Gulf Coast Nutritionals, Inc. has successfully created a sales network for the Ark Naturals product 
line to penetrate the Natural Products marketplace. This network is diagramed below: 
Region Territory Distributor Broker Major Retailer 
Northeast ME, NH, VT, 
MA, RI, CT, 
NY, NJ, E. 
PA, DE, MD 
Cornucopia 
Northeast Coop 
Super Nutrition East 
Threshold 
SGN Sales & 
Marketing 
Vitamin Shoppe 
Whole Foods 
Wild Oats 
Zigara’s 
Southeast VA, NC, SC, 
GA, FL, AL, 
TN, KY, WV, 
MS, LA 
Cornucopia 
Super Nutrition East 
Threshold 
U.S. Health 
SGN Sales & 
Marketing 
Vitamin Shoppe 
Whole Foods 
Wild Oats 
Chamberlin’s 
Nutrition World 
Talley’s 
Earth Fare 
Midwest/ 
Central 
OH, W. PA, 
IN, IL, MI, 
WI, MN, ND, 
SD, IA, NE, 
KS, MO, OK, 
AR 
Rainbow 
Frontier 
Fed of Ohio River 
Independence 
Advanced ROI 
Sales & 
Marketing 
Whole Foods 
Alfalfa’s (Wild Oats) 
Sunseed Market 
Rocky 
Mountain 
CO, UT, WY Rainbow 
Frontier 
Super Nutrition West 
Threshold 
Advantage SW 
Whole Foods 
Wild Oats 
Vitamin Cottage 
High Health 
Northwest WA, OR N. 
CA, ID, MT 
Moutain People’s 
Nature’s Best 
Threshold 
Super Nutrition West 
Advantage NW 
Advantage SW 
Bay Point Gemini 
(N. California) 
Whole Foods 
Wild Oats 
PCC 
Nature’s Fresh (OR) 
Seattle Super 
Supplements 
Moscow Consumer 
Co-op 
Southwest S. CA, AZ, 
NM, TX, NV 
Mountain People’s 
Nature’s Best 
Tucson Cooperative 
Super Nutrition West 
Threshold 
Advantage SW 
Best Brokers (S. 
California) 
Whole Foods 
Wild Oats 
Sun Harvest 
Henry’s
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
23 
Pet Products Industry 
Gulf Coast Nutritionals, Inc. will sell to customers in the Pet Products Industry both Direct or 
through the Pet Products Industry distribution network. 
Pet distributors function differently than natural products distributors. Unlike natural products, 
these firms provide sales representation (ie Brokerage) for product placement in retail markets. 
In addition, pet representatives handle store merchandising, in-store promotions, manufacturers 
promotions, and product training. 
Pet Distributors 
Currently, Gulf Coast Nutritionals, Inc. is affiliated with two distributor firms for our sales efforts. 
These are Evergreen (Washington and Oregon) and Wilson Pet Supply. In addition, Gulf Coast 
Nutritionals, Inc. in the process of signing contracts with 6 additional pet industry distributors. 
These are: 
 Crown Group (Midwest) 
 Glyndon Valley Health Distributors (Northeast, Southeast) 
 Wow Bow Distributors (Northeast) 
 Amazing Pet Products (Southeast) 
 Pet Care Wholesalers (Southwest) 
 General Pet Supply (Midwest/Central) 
Veterinarians 
Gulf Coast Nutritionals, Inc. will also sell to Veterinarians either Direct or through a distribution 
network. These distributors provide the same function as pet distributors, acting as a product 
placement vehicle for the Ark Naturals product line to veterinary retail stores. 
Veterinary Distributors 
Currently, Gulf Coast Nutritionals, Inc. is affiliated with three veterinary distributors. These are: 
 MWI Veterinary Supply (National) 
 Parker Veterinary Supply – West Coast Catalog 
 Henry Schein, Inc. (International Catalogue, Veterinary and Medical Supply) 
Mail-Order Catalogs 
The Ark Naturals product line is currently featured in the following catalogs: 
Catalog Market Types of Products 
Vitamin Shoppe Human & Pet Natural Health Products 
VNF Nutrition Human & Pet Natural Health Products 
Wilner Pharmacy Human & Pet Natural Health Products 
Vitamin Trader Human & Pet Natural Health Products 
Morrill’s New Directions Pet & Vet Natural Pet Products 
Pet Sage Pet & Vet Natural Pet Products 
All the Best Pet Care Pet & Vet Natural Pet Products 
Pet Care Wholesaler Pet & Vet Natural Pet Products 
Island Pharmacy Vet Natural Pet Products 
Maple Street Pets Pet Traditional Pet Products 
New England Serum Pet Traditional Pet Products 
Online Retailers 
Ark Naturals is pursuing preferred vendor alliances with online retailers to take advantage of 
online advertising and cross-liking to build online traffic and sales for the product line. Presently, 
the company is negotiating with Vitamin Shoppe.com and Animal Fair to complete such strategic
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
24 
partnerships. 
Currently, we have online distribution at the following locations. 
Web-Site URL 
Vitamin Shoppe www.vitaminshoppe.com 
Animal Fair www.animalfair.com 
Ben Salem Naturals www.bnatural.com 
Gaines Nutrition Online www.gaines.com 
Herbs, Minerals & Goods www.hmg-eo.com 
Home Vet www.homevet.com 
Interplanetary Pets www.interplanetarypets.com 
Life’s Vigor www.lifesvigor.com 
Morrill’s www.morrills.com 
MotherNature.com www.mothernature.com 
Natural Foods Co-op www.naturalfoodscoop.com 
Nature’s Pet Marketplace www.petcarenaturally.com 
Organics South www.organix.net 
Pet Sage www.petsage.com 
The Pet Parade, Ltd. www.thepetparade.com 
Towne Critters www.townecritters.com 
Vitamin Trader www.vitamintrader.com 
Vitamins Plus www.vitaminsplus.com 
Whiskers Online www.whiskers.com 
In addition, we are continuing to target additional online opportunities in every marketplace. 
Pricing Strategy 
Ark Naturals products are positioned as a premium, professional line. The company has five 
price points: 
 We offer 40% off wholesale pricing for Pet Distributors. 
 Distributor 1 Pricing is used for major Natural Product Distributors. 
 Distributor 2 Pricing is for smaller distributors, catalog companies, and large retailers. 
 Wholesale pricing will be reserved for general retailers, veterinarians, and independent pet 
stores. 
 Export Pricing is used for our International Customers. 
Pricing details for each level are provided as an Appendix to this document. 
Sales Management Strategy 
Gulf Coast Nutritionals, Inc. will utilize both internal and external sales representatives to manage 
the overall sales effort, gain placement in target markets, and promote volume movement. 
Internal Sales Strategy 
Gulf Coast Nutritionals, Inc. will employ in-house sales representatives to grow current accounts 
as well as obtain new business for the company. In-house representatives close business at a 
high percentage by focusing only our product line (unlike brokers). Additionally, these 
representatives are able to close all direct business which results in a higher profit margin for the 
company. By using inside sales representative, the business is able to manage a large number 
of accounts with the costs associated with support external sales personnel. Specifically, inside 
sales representative will perform the following functions: 
 Telemarketing (Cold Calls, New Accounts) 
 Account Management 
 Providing information and relationship support for external sales managers
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
25 
 Customer Service (Retail and Customer Support). 
 Product Training 
External Sales Strategy 
Gulf Coast Nutritionals, Inc. will employ two external sales managers (East and West Region) to 
manage the Sales effort at the Distributor, Broker, and Retailer levels of the Sales Distribution 
network. These managers will ensure product line growth by: 
 Developing sales forecasts for the Ark Naturals product line. 
 Communicating product movement and trends within target market. 
 Monitoring retail and distributor sales activities for the Ark Naturals line. 
 Monitoring competitor products and activities. 
 Obtaining product placements to increase market share. 
 Supervising Broker sales efforts. 
 Developing promotional opportunities 
 Building and maintaining relationships with distributors, brokers, and retail customers. 
 Providing product and category training (building awareness for the Pet Product category) 
Organizational Management 
Gulf Coast Nutritionals, Inc. will utilize a national sales manager to coordinate all sales efforts 
after Year 2. Additionally, the company will obtain sales information to make intelligent sales 
decision (Internal Sales Databases, Velocity Reports from Brokers/Distributors, Market 
Information Competitive Analysis).
Gulf Coast Nutritionals, Inc. - Business Plan 
Marketing Budget Allocation (% of Total Budget) 
100% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
Company Confidential 
26 
Marketing & Advertising Strategy 
Gulf Coast Nutritionals, Inc. will use Marketing & Advertising activities to support our Sales 
Network(s). The business will facilitate these activities by: 
 Utilizing a Strategic Alliance with Who Did That? Creative, Inc. to perform all Marketing and 
Advertising activities at Cost. 
 Utilizing a diversified mix of Advertising vehicles to build brand awareness and product 
movement as illustrated in the graph below. 
Public Relations 
Promotional Events 
Distributor Advertising 
In-Store Marketing Support 
Media (Print, TV, Radio) 
Trade show attendance (Retail and Consumer) 
 Targeting its Marketing & Advertising activities at the Distributor, Broker, and 
Retailer/Consumer levels as detailed in the following section(s). 
Distributor Marketing Support 
Gulf Coast Nutritionals, Inc. provides marketing and advertising support to build manufacturer 
brand awareness and promote product movement between the manufacturer and the retail 
customer. The company will utilize the following marketing mechanisms at the distributor level to 
achieve this purpose: 
Advertising Contracts 
Gulf Coast Nutritionals is obligated to advertise in distributor publications. Distributor catalogues 
are published once each month. Major distributors need to be supported 6 times a year. Smaller 
distributors need to be supported 3 or 4 times yearly. In addition, dollars need to be allocated for 
full color inserts a minimum of 2 times a year. 
Retail Trade Shows 
Gulf Coast Nutritionals, Inc. attends several retail trade shows each year. These shows are 
attended by most industry retailers and brokers, and allow us to gain placement in our target 
markets. Retailers, who do not buy direct, obtain manufacturer products from distributors, 
promoting product movement.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
27 
The company currently attends the following trade shows: 
Trade Show Market Location 
Natural Products Expo East Natural Products Baltimore, MD 
Natural Products Expo West Natural Products Anaheim, CA 
NNFA – Northwest Natural Products Seattle, WA 
NNFA Natural Products Las Vegas, NV 
NNFA – SOHO Natural Products Orlando, FL 
Northeast Cooperative Show Natural Products Brattleboro, VT 
H.H. Backer – Spring Show Pet Atlantic City, NJ 
H.H. Backer – Christmas Show Pet Chicago, IL 
APPMA Pet Orlando, FL 
WWPSA Pet Long Beach, CA 
AHVMA Veterinarian Williamsburg, VA 
Broker/Sales Representative Marketing Support 
Gulf Coast Nutritionals, Inc. provides marketing support to facilitate Ark Naturals product line 
presentation to retail stores for Brokers/external sales representatives with the following items: 
 Product Brochures and Sell Sheets 
 Yearly calendar detailing national sales campaign promotions 
 Wholesale and suggested retail pricing information 
 Product Samples and Point-of-Sale Materials (displays) 
 Materials to conduct product training for retail employees 
 Product line extensions 
Retail/Consumer Marketing Support 
Gulf Coast Nutritionals, Inc. will build product awareness of the Ark Naturals product line at the 
Retail level through a mix of in-store and out-of-store marketing efforts. 
In-Store Marketing Activities 
In-store efforts include providing In-Store marketing materials including: Brochures, Samples, 
Shelf-talkers, product coupons, end-cap displays, education for retail staff of our products, and 
product demonstrations for customers. 
External Marketing Activities 
External efforts include advertising in a variety of consumer directed media (print, tv, radio and 
internet), attendance at consumer natural health and trade shows, public relations, and external 
store events. The company will utilize advertising at the local, regional, and national level where 
economic beneficial to do so. 
Trade Magazines (Retail Marketing) 
Magazine Market 
Whole Foods Natural Products 
Natural Foods Merchandiser Natural Products 
Pet Products News Pet Industry 
Veterinary Product News Veterinarian 
Pet Age Pet Industry 
Nutrition Science News Natural Products 
Vitamin Retailers Natural Products 
Organic & Natural Natural Products 
Journal of Holistic Veterinary Medicine Veterinarian
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
28 
Consumer Magazines 
Magazine Market 
Dog Fancy Pet Market 
Cat Fancy Pet Market 
Delicious Magazine Natural Products 
The Bark Pet Market 
Pet Tribune Pet Market 
Healthy & Natural Natural Products 
New Age/Body Beautiful Natural Products 
Animal Fair Pet Market 
AKC (American Kennel Club) Gazette Pet Market 
TV Media 
Gulf Coast Nutritionals, Inc. will pursue commercial advertising and sponsorship in conjunction 
with the following television opportunities: 
 Discovery Network 
 Wild Animal Kingdom 
 Animal Planet 
The company will also pursue Infomercial opportunities to market the Ark Naturals product line 
after Year 2. 
Radio Media 
As part of the budget for 1998 and 1999, funds should be allocated for radio. Radio opportunities 
include ‘Here’s to Your Health’, a syndicated radio talk show. Costs approximate for radio would 
be $3000 to $4000 for 30 spots. Our radio media strategy is defined below: 
 The company will pursue radio opportunities in key markets in the Northwest (CA) and 
Northeast (NY, New England). 
 The business will expand its radio presence to additional key markets (N. Ca, S. Ca, 
Portland, Seattle, Denver, Rocky Mountain, Boston, NE, NY Area, New Jersey, Balt./DC, 
Phila, Chicago, Atlanta, Charlotte, Raleigh/Durham, Memphis/Nashville, Florida). 
 Radio opportunities will be utilized based on current/potential sales revenues in each 
geographic segment. 
Target Marketing 
Gulf Coast Nutritionals, Inc. will target specific customer demographics by purchasing Mailing and 
Email lists to conduct targeted marketing campaigns. 
Consumer Trade Shows 
Consumer shows allow Gulf Coast Nutritionals, Inc. to actively build awareness for the Ark 
Naturals product line. These shows are organized and attended by specific consumer interest 
groups. Examples of these shows include Pet Expositions, Natural Health Shows, Pet 
Competitions, and Specific Breed Shows (Cats, Dogs, Other, Conformation, Agility Competitions, 
Obedience Shows). 
Gulf Coast Nutritionals, Inc. can represent Ark Naturals products at these shows in two ways. We 
can have our own manufacturers booth or be represented by attending retail vendors who will 
display our products at the shows. Because of this fact, we plan to show the Ark Naturals line at 
several consumer shows in the future. In particular, we are committed to attending the Tufts 
University Animal Expo in Boston, Mass., and are planning to attend the Long Beach Animal 
Expo, Long Beach, CA. and the Orlando Animal Exposition in the near future. 
Public Relations 
 Press Releases - Gulf Coast Nutritionals, Inc. will use press releases throughout the year
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
29 
 Marketing Consulting Services -The company has budget dollars to hire a public relations 
firm in order to selectively build awareness for the Ark Naturals product line. 
 Professional Spokesperson (Veterinarian) - Gulf Coast Nutritionals has a signed contract 
with Dr. Shawn Messonnier, a nationally recognized holistic veterinarian, as a national 
spokesperson and consultant for our products. Dr. Messionner will also represent the 
company at Veterinary trade shows once the Vet Line is released in Year 4. 
 Nutritional Expert/Spokesperson - The company employs Dr. Leigh Broadhurst, a 
nationally recognized nutritional expert, for all research and development activities for Gulf 
Coast Nutritionals, Inc., and to work as a spokesperson for the company. Dr. Broadhurst will 
represent us at trade shows as well. 
Events 
Gulf Coast Nutritionals, Inc. has budgeted for 25 public relations events a year. These event 
work to build brand awareness, create goodwill, sell product, and aid/help pet charities and 
causes. The company is currently involved in the following events: 
 Earth Day, Pet Awareness Day, Dog Washes 
 Support a pet charity in a local area 
 In-store tasting event. 
 Dog Washes/Event Days 
Internet Marketing 
The company maintains an Internet Presence (http://www.arknaturals.com) to both convey 
product and company information as well as provide customer support. The following information 
is or will be available at this site: 
Consumer Information 
 Product Information 
 Store-Locators 
 Company News Releases (On-site, Newsletter, Banner Ads, Search Engine Placement) 
 Promotional Advertising on Web 
 Cross-Linking Industry/Informational sites to web 
 Market Private Label services to clients 
Business-to-Business Information 
 E-Commerce (Inventories On-Line, Ordering On-Line, Balances On-Line) with companies 
 On-Line Procurement and Fulfillment 
 Provide Brokers with Slick Sheets and Product Information in downloadable format. 
 Provide distributors and retailers with need product and pricing information 
In addition, the company will use future Internet marketing opportunities to build brand 
awareness. 
Associations 
Current Associations 
National Nutritional Foods Association (NNFA), World Wide Pet Supply Association (WWPSA), 
American Pet Products Manufacturers Association (APPMA), American Humane Society, 
American Kennel Club (AKC). 
VI - MANAGEMENT PLAN
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
30 
Board of Directors 
The Gulf Coast Nutritionals, Inc. Board of Directors currently consists of 9 members. Susan and 
Jay Weiss serve as the Joint Chairmen. The 7 additional Board personnel bring a wealth of 
experience from all facets of the business world. 
Joint Chairmen 
President Susan D. Weiss 
COO, CFO Jay B. Weiss 
Additional Members 
Independent Consultant Dr. Marvin D. Jaffe 
Financial Consultant Nancy Reynolds, C.P.A. 
Business Consultant Daniel Regelski 
Scientific Advisor C. Leigh Boardhurst, Ph. D. 
Veterinary Representative Shawn Messionner, D.V.M. 
Marketing Advisor Staci Gunar 
Information/Internet Gregory Weiss 
Future Additions to the Board of Directors 
 Legal Representative (Future Member) 
 Holistic/Animal Activist Representative (Future Member) 
Scientific Advisory Board 
o Marvin Jaffe 
o Leigh Broadhurst – Product Formulations 
o Shawn Messonnier, D.V.M. – Licensed Veterinarian 
Staffing Plan 
Annual company staffing changes are broken down in the 4-Year Financial Plan presented in 
Appendix A of this document (Payroll), and in Appendix B in Organizational Chart format. Two 
important staffing moves will take place during the four-year plan. 
 The company will hire a President, National Sales Manager at the end of Year 2/Beginning 
Year 3 to continue managing the growth of the current business as well as effectively pursue 
new business opportunities for the company. 
 The company will hire a Veterinary Line manager in Year 4 to manage all aspects of the Vet 
line business (Company will consider a similar hiring for the Mass Market at that time as 
well). 
About the Co-Chairmen
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
31 
Susan Weiss, President/Director of Sales & Marketing 
Education: 
 MA 1967 American History, Hunter College, NYC, NY 
 BA 1964 History, Hunter College, NYC, NY 
Professional Experience: 
Susan Weiss has over 3 years of experience in the natural products industry. She has served in her 
current role as President of Gulf Coast Nutritionals, Inc. for over 2 years. In this role, she has 
successfully created an entire Natural Pet Product Line from the ground up. She has gained 
national product distribution, national product sales representation, and has created a national 
marketing campaign for the Ark Naturals line. Previously, she served as Vice President of Sales & 
Marketing for Biogenetics, Inc., a manufacturer of natural products and supplements for animal and 
human marketplace. 
Mrs. Weiss brings over 20 years of management and marketing experience. Much of this expertise 
has been gained during her involvement in entrepreneurial ventures. In three different instances, 
she created a successful Retail Outlet Center, an In-House Retail Travel component and a Retail 
Group Travel Department. In addition, through her education and work experience in the field of 
History, she brings acute research skills and integrity to the natural pet category. 
Memberships: 
National Nutritional Foods Association; Natural Pet Products Association; Naples Chamber of 
Commerce 
Jay Weiss, Chief Operating Officer 
Education: 
 BS 1967 Industrial Engineering, Fashion Institute of Technology, NYC, NY 
Professional Experience: 
Jay Weiss is the Chief Operating Officer, Chief Financial Officer and Co-Founder of Gulf Coast 
Nutritionals, Inc. As CFO, Mr. Weiss is responsible for all financial decisions regarding Gulf Coast 
Nutritionals, Inc. In his role as COO, he oversees all operating activities for the company including: 
purchasing, production, pricing, and formulations for all private label sales and Ark Naturals. 
Prior to his involvement in the nutritional industry, Mr. Weiss was a clothing manufacturer and 
contractor in a self-owned factory in SE Pennsylvania. During that time period, he was responsible 
for the manufacturing of large clothing contracts for major manufacturers including: Liz Claiborne, JC 
Penny and Macys. He was also the owner of two retail outlet stores. Additionally he manufactured 
and distributed his own line under the “Just Allison” label. 
Memberships: 
National Nutritional Foods Association; Natural Pet Products Association; Naples Chamber of 
Commerce
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
32 
Key Operating Personnel 
Catherine Leigh Broadhurst, Ph.D., Scientific Advisor 
Education: 
 Ph.D. - Planetary Geochemistry, University of Arizona, Tucson – 1989. 
 B.S. - Geology, University of Maryland, College Park –1983 (Cum Laude). 
 NASA Graduate Student Researchers Fellowship (1986-1989). 
 University of Arizona Tuition Scholarship (1984-1986) 
 Sulzer Fellowship in the Geosciences (1983-1984) 
Professional Experience: 
Dr. Broadhurst is responsible for all product formulations, product testing, and research and 
development for Gulf Coast Nutritionals, Inc. 
Dr. Broadhurst brings a wealth of nutritional and scientific experience to Gulf Coast Nutritionals, Inc. 
She is the President of 22nd Century Nutrition, a company that creates products formulation for 
private and corporate nutrition, science and naturopathic medicine uses for over 200 clients. In 
addition, she is a frequent contributor to natural science journals, and has appeared on various talk 
shows and nutritional speaking engagements. 
She is also actively involved in nutritional scientific research. Currently, she is conducting research 
in the area of Trace Element Nutrition. Additionally, she has experience with high precision atomic 
absorption measurement of trace elements in blood, urine and tissues. 
Dr. Broadhurst has formed a cooperative alliance with Dr. James Duke (formerly with the USDA) to 
identify active phytochemicals utilized in many products within the Natural Products Industry through 
the study the insulin potentiating effects of various common spices and plants. Dr. Duke is a leading 
authority of herbs and medical plants in the US, with hundreds of books and publications. 
Memberships: 
International society for the study of Fats and Lipids; Institute for the Study of Optimal Nutrition; Herb 
Research Foundation; Amazon Center for Environmental Education and Research; Phi Kappa Phi, 
American Geophysical Union, American Preventive Medical Association, American Institute of 
Nutrition.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
33 
Marvin E. Jaffee, M.D., Independent Industry Consultant 
Education: 
 Dr. Jaffe graduated from Temple University and received his medical degree and specialty 
training in neurology at the Jefferson Medical College. 
Professional Experience: 
Marvin E. Jaffe, M.D. was the President of the R. W. Johnson Pharmaceutical Research Institute, an 
independent Johnson & Johnson company, from its founding in 1988 until 1994. PRI was 
established for the purpose of providing globally integrated research and development support to 
several companies within the J&J pharmaceutical sector, including Ortho Pharmaceutical, McNeil 
Pharmaceutical, Ortho Biotech and Cilag. 
Dr. Jaffe began his industrial career at Merck in 1970 and spent 18 years with that company, rising to 
the position of Senior Vice President, Medical Affairs. At Merck, he was responsible for the 
World-Wide Medical Group, the Japanese development organization, and the technical evaluation of 
external opportunities. 
During his extensive experience in the pharmaceutical industry, Dr. Jaffe has been responsible for 
the pre-clinical and clinical development of new Drugs and Biologicals in nearly every therapeutic 
area. He has created effective multi-disciplinary working teams which have resulted in many new 
drug approvals in the US and overseas. Several of these have set a standard for others by being first 
in class. 
His research has been published extensively in medical journals in the field of cerebrovascular 
diseases. Additionally, he is an expert in cerebral metabolism and pharmacologyas well as the drug 
development process. 
Memberships: 
Dr. Jaffe was Chairman of the R&D Section Steering Committee of the Pharmaceutical 
Manufacturer's Association and a Commissioner of the Pharmaceutical Manufacturer's Association 
commission on Drugs for Rare Diseases. He is a Fellow of the American Academy of Neurology, 
and a member of the American Society of Clinical Pharmacology and Therapeutics and the Drug 
Information Association. Dr. Jaffe is a Fellow of the Royal Society of Medicine in England and 
President of the Royal Society of Medicine Foundation, Inc. in the United States. He is a Board 
Member of the Society for Chronic Diseases, and also serves on the Advisory Committee to the 
Harvard-MIT Division of Health Sciences and Technology. He is also a Board member of several 
public and privately held biopharmaceutical companies. He is board certified in neurology.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
34 
Kendall C. Loomis – Western Regional Sales Manager 
Education: 
 BA 1981 History, University of Washington, Seattle 
Professional Experience: 
Kendall Loomis (Casey) joined Ark Naturals as Western Regional Sales Manager in January 1999. 
Mr. Loomis’ responsibilities include all matters dealing with sales in the western portion of the U.S. 
(Colorado, All States West, Alaska, Hawaii). Additionally, he will oversee our broker network as well 
as increase distributor, catalogue, and retail business. 
Mr. Loomis brings a broad range of natural products experience and skills to Gulf Coast/Ark 
Naturals including: 
1996-1998: Account Executive, NorthWest Specialties Brokerage 
NW Specialties is one of the largest natural product brokers in the U.S. covering five states. While 
at NW, Ark Naturals was one of the lines he managed, and was instrumental in creating a natural 
pet category in that brokerage firm. 
1994-1996: Purchasing Executive, Nutrasource/Mountain Peoples Warehouse 
MPW, a division of United Natural Foods, the largest natural products distributor in the United 
States, covers the western part of the U.S. Mr. Loomis was responsible for purchasing and 
inventory vendor/broker relations in grocery, non-food supplements, and pet products. 
1989-1994: Management Team, Puget Consumers’ Cooperative (PCC). 
PCC is the largest natural foods cooperative in the U.S. 
1974-1989: Mr. Loomis spent ten years working in the mass-market grocery industry working with 
Albertsons and Holiday Foods and five years in retail management in the gift and specialty market. 
During this time period, he founded and co-owned an import product sales company. 
Memberships: 
Affiliated with Gulf Coast Nutritionals, Inc. and associated organizations
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
35 
Shawn Messonnier, D.V.M – Veterinary Representative 
Professional Experience: 
Fomer Editor-in-Chief, DVM Management Consultant Reports 
Former Columnist, Veterinary Economics 
Author, Be Your Own Boss, Starting Your Veterinary Practice, Mosby 
Author, Marketing Your Veterinary Practice, Volumes I and II, Mosby 
Creator and Editor-in-Chief, Exotic Pet Practice, Mosby 
Author, Exotic Pets: A Veterinary Guide for Owners, Seaside Press 
Author, Common reptile Diseases and Treatment, Blackwell Science/Lippincott 
Author, Information by Prescription, Lifelearn 
Contributor, Reptile and Amphibian Magazine 
The Holistic Veterinarian, City + Country Pets 
The Holistic Doctor, The Holistic Networker 
Holistic Columnist, Veterinary Product News 
Holistic Columnist, Dog Fancy 
Holistic Columnist, Cat Fancy 
Pet Care Naturally, Series, Prima 
Former Host of Fox TV’s “4 Your Pets” series 
Author, Your Puppy’s First Year, Seaside Press 
Author, Your Kitten’s First Year, Seaside Press 
Author, Handbook of Toxicology and Small Animal Poisoning, Mosby 
Frequent Media contact and Nationally know Pet Care Advocate 
Memberships: 
Association of Avian Veterinarians, Association of Retile and Amphibian Veterinarians, Holistic 
Veterinary Association, Advisory Board, Veterinary Forum 
Gregory Weiss, Chief Information Officer/Internet Operations 
Education: 
 BS 1997 Decision Information Sciences/Computer Science, University of Maryland, College 
Park 
Professional Experience: 
Mr. Weiss is currently acting as CIO/Director of Internet Operations. In this capacity, he is 
responsible for all computer software, hardware issues for the company. Additionally, he has 
developed and maintains the Sales Management Information System. Mr. Weiss is in charge of all 
Internet Sales and Marketing activities including the company’s website 
(http://www.arknaturals.com). 
Mr. Weiss brings 4+ years of Information Technology experience to Gulf Coast Nutritionals, Inc. He 
spent 3 years in GE’s Information Management Leadership Program, where he was involved in 
several cross-functional assignments. In this role, he served as project manager and lead developer 
for several system integration projects utilizing Internet/E-commerce technologies. 
Resumes for Staci Gunar and Nancy Reynolds will be provided upon request (were not available 
prior to this publishing.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
36 
VII - OPERATIONS PLAN 
Facilities Plan 
Present Facilities 
Gulf Coast Nutritionals, Inc. conducts all operations in a 2,000 square foot leased facility in 
Naples, Florida. This leasing arrangement is renewed on an annual basis. The location houses 
all company office space as well as all warehouse and distribution operations. 
At present, the company has budgeted $3,500 in Year 1, and $5,000 in Year 2 for office furniture 
and computer equipment. 
Future Facilities Changes and Improvements 
The company expects to maintain its current facilities through Year 2 of this plan. In Year 3, Gulf 
Coast Nutritionals, Inc. anticipates a need for 1,000 additional square feet of leased space to be 
used for both office/personal and warehousing operations. 
The company has budgeted $15,000 in Year 3, and $7,500 in Year 4 for facilities upgrades and 
improvements. Money in Year 3 will be used for leasehold improvements of the offices and 
warehouse space. 
Operations Plan 
Manufacturing 
All products produced by Gulf Coast Nutritionals, Inc. are manufactured off-site in FDA and OTC 
approved contract laboratories, and are made to the company’s formulation specifications. 
Finished products are shipped to the home office, inventoried and inspected before being shipped 
to the retail community. 
Scientific Formulations 
Leigh Broadhurst, a product formulator from 22nd Century Nutrition, and Shawn Messionner, 
D.V.M., of Pet Care Naturally, develop formulations for all products produced by Gulf Coast 
Nutritionals, Inc. 
Distribution 
All orders are shipped to our customers utilizing UPS, Priority Mail, and national trucking firms. 
Inventory 
The company maintains inventory of only Ark Naturals products. All Private Label contracts are 
received, inspected, and shipped out immediately upon completion of the order. 
Gulf Coast Nutritionals, Inc. utilizes the following inventory controls: 
 Product inventory levels will be maintained at $40,000-$60,000 in our warehouse facility. 
As sales increase, the company will maintain inventory for 60 days of projected 
forecasted sales. 
 Re-order points will be flagged when inventory reaches 50% in-house. 
 Re-order lead times are 4-6 weeks to replenish our inventory. 
Quality Control 
The following quality control procedures are in place: 
 Good Manufacturing Practices (GMP) are in place and followed as per the standards 
established by the National Nutritional Foods Association (NNFA). 
 All inventories are shipped on a FIFO (first-in, first out) basis. 
 Certificates of Analysis will be produced for all raw materials used in the manufacturing 
process.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
37 
 Input Analysis is required for all production lots. 
 The company will maintain samples of all products, including lot samples for seven years. 
 All orders are logged with lot #’s and expiration dates. 
 All finished products are safety sealed. 
 The company inspects all the facilities that produce our products. 
Accounting Operations 
Gulf Coast Nutritionals, Inc. retains the services of Reynolds and Associates, P.A., Naples, FL. 
for all accounting services.
Gulf Coast Nutritionals, Inc. - Business Plan 
VIII - FINANCIAL PLAN 
Financial Requirement 
Gulf Coast Nutritionals, Inc. requires additional funding of $500,000 in the form of an equity/loan 
investment. The summarized financial information (historical and future), as well as the detailed 
information included in the exhibits, supports the need and usage of the funding. 
Use of Proceeds 
Company Confidential 
38 
Business Area Investment Outlay 
Payroll/Employment Additions $102,000 
Sales Activities/Additions $86,500 
Marketing & Advertising Activities $171,604 
Repayment of Debt $75,000 
Operational Improvements $3,500 
Total Increased Business Expenditure $438,604 
The business will increase its total operational expenses by $438,604 (funded through business 
operations and investment funding) during Year 1. This money will be used for the following 
activities: 
 Payroll: The owners, Susan and Jay Weiss, will each draw a $45,000 salary for the year. 
Additionally, the business will add a part-time bookkeeper at a cost of $12,000. 
 Sales: The business will add an East Coast Sales Manager ($40,000) and an additional 
Inside Sales Representative ($26,500). $20,000 has been allocated for increased sales-related 
travel expenses. 
 Marketing and Advertising: The Company will increase its Marketing & Advertising 
expenditure by $171,604. This money will be utilized for a Marketing Assistant ($25,000), 
increased Advertising Expense ($85,000), and Marketing Expense ($61,604). 
 Repayment of Debt: Gulf Coast Nutritionals, Inc. will use $25,000 to repay a secured loan 
from Bank of America. In addition, the business will pay off $50,000 in high-interest Credit 
Card debt, used for previous business funding purposes. 
 Operational Improvements: The Company will use $3,500 to upgrade computer equipment 
(hardware, software, and network), and purchase office equipment. 
Financial Analysis and Projections (4 Year Plan) 
Year 1 - Projections 
Gulf Coast Nutritionals, Inc. will grow its annual revenues to $1.1 million in its first year after 
funding. We will aggressively increase our sales and marketing efforts, increasing our position in 
current market segments, and expanding into new markets. The business will increase Payroll 
Expenses by $216,700, which will be used for adding an East Coast Sales Manager, Inside Sales 
Representative, and a Marketing Assistant to the current staff. Additionally, the company will 
increase its annual Marketing and Advertising budget to $250,000 to continue building brand 
recognition and increasing market penetration for the Ark Naturals product line. The influx of 
financing will strengthen the company’s cash flow position and profitability. Cost of Goods Sold 
is expected to be reduced 5%, improving Gross Margins and overall profitability of the business. 
Although the business expects to lose $97,500 in Year 1, the increased expenses and added 
resources will position the business for explosive growth in the following years.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
39 
Year 2 - Projections 
Gulf Coast Nutritionals, Inc. will show a dramatic increase in sales in Year 2, with annual 
revenues expected to reach $2.25 million and end of year profits totaling $275,240. This growth 
in sales will allow the business to show overall profit of $177,740 from continuing operations. 
The. The company will continue to build on its Year 1 sales and marketing strategy by increasing 
the annual marketing budget to $386,000. These efforts will allow the business to increase its 
presence in the Natural Products industry in the Western US, and to strengthen its position in 
other Regions, particularly the Northeast. Additionally, Gulf Coast Nutritionals, Inc. will 
aggressively penetrate the Pet Products and Veterinary Markets. The company expects to see a 
continued growth in Mail Order and Online Retail business as well as its Private Label operations. 
The improved cash position will allow the company to reduce Cost of Goods Sold an additional 3- 
5%, improving overall profitability. 
Year 3 - Projections 
Gulf Coast Nutritionals, Inc. will again show a dramatic increase in sales in Year 3, with annual 
revenues expected to reach $3.75 million (67% Growth) and end of year profits totaling $863,920. 
This growth in sales will allow the business to show overall profit of $1,041,660 from continuing 
operations. The company will continue increasing its Sales effort by adding a National Sales 
Manager as well as an additional Inside Sales Representative. Annual Marketing and Advertising 
budgets will be increased to $603,000 to strengthen the company’s leadership position in the 
Natural Products industry and to build its presence in additional segments. The business will 
continue targeting the Pet Product, Veterinary, Mail-Order, and Online Retail markets as well as 
aggressively move into the Mass-Market segment, pushing its Ark Naturals product line as well 
as private label offerings to high-volume retailers such as Fred Meyers, Krogers, and PetCo. 
Year 4 - Projections 
Gulf Coast Nutritionals will attain its goal of $6 million in annual revenues in Year 4. At the end of 
the year, the business expects to achieve an operating profit of $1,527,600, and overall four-year 
profits are expected at $2,569,260. The company will be the leading manufacturer of natural pet 
supplements in the Natural Products market, and will hold major market share in its other target 
segments. 
The business will consider various strategies for the future. These may include: purchase of 
complementary product lines, entering into international trade, entering other animal markets, 
such as horses, birds, or fish, or selling the business to a larger natural product manufacturer for 
a large profit over investment.
Gulf Coast Nutritionals, Inc. - Business Plan 
Company Confidential 
40 
APPENDIX A – PROFORMA FINANCIAL STATEMENTS
Gulf Coast Nutritionals, Inc. - Business Plan 
41 
APPENDIX B – ORGANIZATIONAL CHARTS 
Present Organizational Structure 
Susan Weiss 
President, Director of Sales and 
Marketing, Advertising, Public 
Relations, Business Development 
Jay Weiss 
COO 
Accouting, Warehouse 
Private Label Business 
Jim McClenithan 
Warehouse Manager 
Sue Segal 
Insides Sales Representative 
Customer Relationships 
Retail Accounts 
Casey Loomis 
Director of Sales, West Region 
Distributor, Broker, Retail 
Accounts 
Board of Directors 
Chairmen 
Susan Weiss, Jay Weiss 
Members 
Dr. Marvin Jaffe 
Nancy Reynolds 
Dan Regelski 
C. Leigh Broadhurst 
Shawn Messionner, D.V.M 
Staci Gunar 
External Personnel 
C Leigh Broadhurst Scientific Advisor 
Shawn Messonnier, D.V.M. Veterinary Representative 
Nancy Reynolds CFO, Accounting 
Staci Gunar Marketing/Advertising Operations 
Gregory Weiss CIO/Internet Operations 
Daniel Regelski Business Consultant
Gulf Coast Nutritionals, Inc. - Business Plan 
42 
Year 1 - Organizational Structure 
Susan Weiss 
Director of Sales, 
Marketing & Advertising, 
Public Relations 
Business Development 
Operations 
TBD 
Bookeeper/Office Coord. 
Casey Loomis 
Director of Sales, West Region 
Distributor, Broker, 
Retail Accounts 
TBD 
Director of Sales, East Region 
Distributor, Broker, 
Retail Accounts 
Sue Segal 
Inside Sales Representative 
Customer Relationships 
TBD 
Marketing, 
Advertising, Public 
Relations 
Unpaid Internship 
Jay Weiss 
COO 
Accounting, Warehouse 
Private-Label Business 
Jim McClenithan 
Warehouse Manager 
TBD 
Inside Sales Representative 
Customer Relationships 
TBD 
Inside Sales Assistant 
Unpaid Internship 
C Leigh Broadhurst Scientific Advisor 
Shawn Messonnier, D.V.M. Veterinary Representative 
Nancy Reynolds CFO, Accounting 
Staci Gunar Marketing/Advertising Operations 
Gregory Weiss CIO/Internet Operations 
Daniel Regelski Business Consultant 
Board of Directors 
Chairmen 
Susan Weiss, Jay Weiss 
Members 
TBD - President, Director of Sales 
Dr. Marvin Jaffe 
Nancy Reynolds 
Dan Regelski 
C. Leigh Broadhurst 
Shawn Messionner, D.V.M 
Staci Gunar 
TBD - Legal Representative 
TBD - Holistic Rep, or Animal Activist 
External Personnel 
TBD 
Marketing, 
Advertising, 
Public Relations
Gulf Coast Nutritionals, Inc. - Business Plan 
43 
Year 2 - Organizational Structure 
Susan Weiss 
Director of Sales, 
Marketing & Advertising, 
Public Relations 
Business Development 
Operations 
TBD- Bookeeper 
Casey Loomis 
Director of Sales, West Region 
Distributor, Broker, 
Retail Accounts 
TBD 
Director of Sales, East Region 
Distributor, Broker, 
Retail Accounts 
Sue Segal 
Inside Sales Representative 
Customer Relationships 
TBD 
Marketing, Advertising, 
Public Relations 
Unpaid Internship 
Jay Weiss 
COO 
Accounting, Warehouse 
Private-Label Business 
Jim McClenithan 
Warehouse Manager 
TBD 
Inside Sales Representative 
Customer Relationships 
TBD 
Inside Sales Assistant 
Unpaid Internship 
C Leigh Broadhurst Scientific Advisor 
Shawn Messonnier, D.V.M. Veterinary Representative 
Nancy Reynolds CFO, Accounting 
Staci Gunar Marketing/Advertising Operations 
Gregory Weiss CIO/Internet Operations 
Daniel Regelski Business Consultant 
Board of Directors 
Chairmen 
Susan Weiss, Jay Weiss 
Members 
TBD - President, Director of Sales 
Dr. Marvin Jaffe 
Nancy Reynolds 
Dan Regelski 
C. Leigh Broadhurst 
Shawn Messionner, D.V.M 
Staci Gunar 
TBD - Legal Representative 
TBD - Holistic Rep, or Animal Activist 
External Personnel 
TBD 
HQ Office Manager 
Assistant to President 
TBD 
Marketing, 
Advertising, Public 
Relations 
TBD 
Part-Time Warehouse
Business Plan - Retail Manufacuring Organization
Business Plan - Retail Manufacuring Organization
Business Plan - Retail Manufacuring Organization

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Business Plan - Retail Manufacuring Organization

  • 1. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential i TABLE OF CONTENTS I – OPPORTUNITY SUMMARY ................................................................................................. 2 Summary of Business .............................................................................................................................2 4-Year Financial Forecast .......................................................................................................................3 Summary Pro-Forma Profit/Loss Statements (4 Year Plan) ...................................................................3 Requested Capital Investment/Use of Proceeds ....................................................................................3 Exit Strategies .........................................................................................................................................4 II - OVERVIEW OF THE NATURAL PRODUCTS INDUSTRY ................................................... 5 Introduction .............................................................................................................................................5 Natural Products: A Revolution in the Health Industry ............................................................................5 III – ABOUT GULF COAST NUTRITIONALS, INC. ................................................................... 7 Products and Services ............................................................................................................................7 Historical Financial Summary .................................................................................................................9 IV – ABOUT THE ARK NATURALS PRODUCT LINE ............................................................ 11 The Ark Naturals Product Line ............................................................................................................. 11 Analysis of the Natural Pet Products Market ....................................................................................... 15 V - MARKETING STRATEGY .................................................................................................. 19 Target Market for the Ark Naturals Product Line ................................................................................. 20 Market Penetration Plan....................................................................................................................... 20 Sales Strategy ...................................................................................................................................... 21 Marketing & Advertising Strategy ......................................................................................................... 26 VI - MANAGEMENT PLAN ...................................................................................................... 29 Board of Directors ................................................................................................................................ 30 Staffing Plan ......................................................................................................................................... 30 VII - OPERATIONS PLAN ....................................................................................................... 36 Facilities Plan ....................................................................................................................................... 36 Operations Plan ................................................................................................................................... 36 Accounting Operations ......................................................................................................................... 37 VIII - FINANCIAL PLAN ........................................................................................................... 38 Financial Requirement ......................................................................................................................... 38 Use of Proceeds ................................................................................................................................... 38 Financial Analysis and Projections (4 Year Plan) ................................................................................ 38 APPENDIX A – PROFORMA FINANCIAL STATEMENTS ...................................................... 40 APPENDIX B – ORGANIZATIONAL CHARTS ........................................................................ 41 APPENDIX C – ARK NATURALS PRICING CHARTS ............................................................ 46
  • 2. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 2 I – OPPORTUNITY SUMMARY Summary of Business General Business Information Gulf Coast Nutritionals, Inc. is involved in producing natural products for the human and companion animal/pet retail market. The company focuses its efforts in two core areas:  To produce the market leading and most complete line of natural supplements for pets under the label Ark Naturals, Products for Pets.  To provide private label manufacturing, formulating, and consulting services of natural products for humans and pets for a variety of industry participants, such as Mass Marketing Stores, Direct Marketing Businesses, and Multi-Level Marketing Companies. Summary of Business Objectives Business Objective Short Term Goals (12-24 Months) Long Term Goals (2-4 Years) Profitability  To generate a return on investment from on-going operations in Year 2.  To generate $2,569,260 in profitable income (over $500K Investment). Revenues  To grow company annual revenues to $2,250.000.  To grow company annual revenues to $6,000,000. Market Penetration  To grow the retail distribution penetration of the Ark Naturals product line in the Natural (Health) Products Marketplace to the following percentages: Northeast (45%), West (60+%), Midwest/Central (25-30%), Southeast (25-30%).  To show significant growth the following additional markets: Online, Veterinary, Catalogues, and Pet Products.  To become the leading manufacturer of natural products for pets along the East and West Coasts of the US.  To grow the retail distribution of our products to 80% of the national capacity in the Natural (Health) Products Marketplace.  To grow market share of the Ark Naturals Product Line in additional markets to the following percentages: Online (80%), Veterinary (45%), Catalogues (80%), Pet Products (65%).  To become the leading manufacturer of natural products for pets in the US. Business Development  To add 4 products to the Ark Naturals Line.  To continue/complete plans for segment expansion of the Ark Naturals Product Line.  To continue diversifying our Private Label service offering and market exposure.  To begin development of a professional supplement line for the Veterinary Market.  To explore additional business opportunities for natural product development.  To add 8 products to the line, and grow the Ark Naturals Product to 20 products total. New items will include Pet Food products and Merchandising items.  To release to market a professional line of natural supplements for the Veterinary Market.  To identify/penetrate additional markets for our products or new company product lines (i.e.: the equine market, international market).  To develop/complete plans for Mass Market penetration.
  • 3. Gulf Coast Nutritionals, Inc. - Business Plan $6,000,000.00 $5,000,000.00 $4,000,000.00 $3,000,000.00 $2,000,000.00 $1,000,000.00 $0.00 $1,000,000.00 Company Confidential 3 4-Year Financial Forecast Gulf Coast Nutritionals expects to show a loss of $97,500 in the first year as the business after funding. The business will absorb costs generated from building a retail distribution network in the regions as well as the marketing and advertising costs associated with creating brand recognition for the Ark Naturals line. The business expects to operate at a profitable level in year 2, reclaiming all of the first year loss. Gulf Coast Nutritionals expects to be generating significant profits in year 3 by continuing maket diversification and line expansion of the Ark Naturals and Private Label business operations. By year 4, the business plans to generate $6,000,000 in annual revenue through continued business growth and product line/operations expansion, creating $2,569,260 in operating profit at this point in time. 4-Year Financial Forecast Year 1 Year 2 Year 3 Year 4 Summary Pro-Forma Profit/Loss Statements (4 Year Plan) Net Income (Carryforward) Operating Margin Sales Year 1 Year 2 Year 3 Year 4 Sales Gross Revenue 1,100,000 2,250,000 3,750,000 6,000,000 Cost of Goods Sold 407,000 787,500 1,312,500 2,100,000 Gross Margin 693,000 1,462,500 2,437,500 3,900,000 Expenses Payroll & Overhead 481,000 731,260 870,580 1,160,900 Advertising & Marketing 251,500 386,000 603,000 1,071,500 Professional Expenses 58,000 70,000 100,000 140,000 Total Expenses 790,500 1,187,260 1,573,580 2,322,400 Income Operations: (-97,500) 275,240 863,920 1,527,600 Year-End Carry Forward: (-97,500) 177,740 1,041,660 2,569,260 Requested Capital Investment/Use of Proceeds Gulf Coast Nutritionals will require an initial investment of $500,000 in equity/loan financing for continuing business operations. This financing will be used in conjunction with on-going operating revenues to provide $438,604 in operational additions in Year 1 (a complete breakdown of Use of Proceeds is provided in Section VIII – Financial Plan.) These funds are in addition to the $270,000 in money and sweat equity contributed to the business to date by the owners. Those start-up funds have been utilized to develop the Ark Naturals product line, create a base retail distribution network, support all Sales & Marketing activities to date, and develop the private
  • 4. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 4 label business. Exit Strategies The company will explore the following exit strategies at the end of the plan:  Investor Buy-Out/Acquire Growth Financing  Joint-Venture  IPO
  • 5. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 5 II - OVERVIEW OF THE NATURAL PRODUCTS INDUSTRY Introduction The Health Products Industry has changed dramatically over the last 100 years. Originally, people considered health and wellness issues only in a treatment sense. Over the years, however, several factors have caused a shift in this way of thinking:  Scientific research has lead to greater knowledge of the causes of many of society’s health issues.  Consumers have become increasingly concerned with the options, manner, costs, and side effects of the available methods of medical treatment.  Financial independence and a changing, more flexible work environment have provided more time and money for individuals to enjoy their lives, fostering a desire to lead a healthier, more fulfilling lifestyle. Together, these factors have led to a shift in the health industry’s thinking from treatment to prevention of illnesses. More and more, research efforts have focused on ways to help people live healthier, illness-free lifestyles. As a result, an entire industry has emerged, dedicated to supporting people’s interests in living longer, healthier lives. Natural Products: A Revolution in the Health Industry The rise of the natural product supplement market is the result of this growing concern for alternative health options that has emerged in recent years. People are looking for methods that will allow them to optimize their health in a natural way, avoiding synthetic products that may not be safe and are generally expensive. More importantly, people are now demanding products that can be used, cost-effectively, on an on-going basis to both prevent future illness as well as increase present overall health and well-being. Natural products answer this need by providing solutions to health problems while maintaining a safe, economical approach for the user. Today, natural products can be found almost anywhere. These items, once relegated to small, poorly lit “Mom & Pop” health food stores, have moved into glamorous supermarket-sized retail outlets such as Whole Foods, Wild Oats, and GNC. Retail channels previously uninterested in carrying these products now readily include them on their shelves, seeing them as an emerging profit-center for their businesses. Further, these products are no longer seen in only the natural products market. Today, these items can be easily found in Traditional Pet Stores, Mail-Order Catalogs, Direct Markets, Mass Markets, On-line retailers, and even in the offices of medical practitioners and Veterinarians. The number of natural product offerings available in the marketplace have grown and diversified on a tremendous scale. Gone are the days when vitamins were the only option to prescription drugs. Today, there are products to meet every consumer need. Vitamins, Minerals, Homeopathy, Aromatherapy/Personal Care, Sport Supplements, Energy/Mental-State (Gingko, Kava Kava, St. John’s Wort), Meal Supplements, Herbs/Botanicals, and Pet Products (a new, rapidly emerging category) now fill the shelves of store across America and internationally. Sales for the industry reflect the tremendous growth, penetration, and diversification that has occurred in the natural products marketplace. Total natural product sales grew as an industry to over $25 Billion in 1998, an 11% increase over 1997. Additionally, total sales for the industry are expected to reach nearly $40 Billion by the end of 2005. Natural product retail sales, the largest market segment, grew from $14.9B in 1997 to $18.96B in 1998 (26% growth). Further, Non-Retail Sales as a category emerged in 1998. This category, which includes mass markets, mail order catalogues, multi-level marketers, practitioners, and e-commerce sites, contributed an additional $6.42 Billion in revenues. This represents a total increase of approximately 41%.1 1 Natural Food Merchandiser – 1998 Market Overview, June 1999
  • 6. Gulf Coast Nutritionals, Inc. - Business Plan 40 30 20 10 16.35 18.58 Company Confidential 6 20.98 23.49 25.79 27.89 29.90 Other research points to the tremendous growth of the natural products industry.  According to the Natural Foods Merchandiser, there are over 9000 natural food stores in the U.S. This already large number does not include vitamin type stores such as GNC or Great Earth Vitamin (Natural food stores and vitamin stores total approximately 14,000) 2.  Of the 9000 natural food stores, the largest sales growth is in California and Pacific Northwest (31.3% of total 1998 sales) and East Coast (29.9% for East, Northeast, and South). Additionally, there is significant growth in the Southwest (13.6%), Mountain (7.7%), and Midwest (15%)3.  A study performed by Market Facts for Vitamins.com, a Falls Church VA company found more Americans are choosing natural remedies over prescriptions. The survey revealed that almost 50% of Americans are willing to try natural remedies before taking a prescription, with 59.2% of those being women. The study found that 60.5% reported taking vitamins or other nutritional supplements, up by 47.2% five years ago. More women (63.3%) than men (53.2%) said they were taking vitamins or other supplements4.  Another study conducted by Yale University and published in the Journal of the American Medical Association (JAMA) found that patients reported using alternative therapies in conjunction with, rather than a replacement for traditional medical care5. All these statistics demonstrate the enormous growth that exists in the natural products industry. Gulf Coast Nutritionals, Inc. exists to take advantage of this opportunity!!! 2 Natural Food Merchandiser – 1998 Market Overview, June 1999 3 Natural Food Merchandiser – 1998 Market Overview, June 1999 4 Whole Foods Oct. 99 p. 22 5 Whole Foods Oct. 99 p. 22 31.93 33.92 35.89 37.82 39.69 Natural Products Industry Annual Revenues (Billions of Dollars)
  • 7. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 7 III – ABOUT GULF COAST NUTRITIONALS, INC. Gulf Coast Nutritionals, Inc., located in Naples, Florida, is a subchapter S Corporation, incorporated in August 1997, and held in total by principals Jay and Susan Weiss. This company was created to provide products and services for the natural products market. In particular, the company has targeted the Pet Products industry and the Private Label markets as its primary areas of focus. The company recognized that, while there is and will continue to be tremendous growth in the natural products industry as a whole, business success would depend on going after the emerging niche markets in the industry. As such, Gulf Coast Nutritionals, Inc. decided to avoid direct competition with the strong players (Twin Labs, Hartz Mountain, Weider, etc.) in the human products market and instead go after the promising, emerging market of natural pet products. Additionally, the owners recognized their previous and on-going manufacturing and retail expertise was a valuable commodity demanded by other organizations. Because of this fact, it was decided that the company would enter the traditional natural products markets through the provision of Private Label consulting services to companies interested in producing and marketing their own offerings. Products and Services Gulf Coast Nutritionals, Inc. provides the following core products and services in its ongoing operations:  Ark Naturals Products for Pets  Private Label Consulting services Ark Naturals Product Line The Ark Naturals product line is the primary ongoing concern for Gulf Coast Nutritionals, Inc. Information regarding the product line and operating activities associated with the line is detailed in Section IV of this plan. Private Label Consulting Services The Private Label marketplace is a rapidly growing revenue opportunity within the natural products industry. While primary brand names have steadily penetrated the core retail markets, other segments, like mass-market and other specialty stores, are looking for natural products as well. Because of the different market dynamics (lower price points, generic consumer preferences, etc.), established brands aren’t necessarily profitable in these places. Private Labeling existing products or modifying existing lines in order to market them in these stores allows manufacturers and retailers to effectively take advantage of this opportunity6. Gulf Coast Nutritionals provides a variety of private label services to entities that want to market 6 Natural Products Merchandiser – 1998 Market Overview, June 1999: p. 40.
  • 8. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 8 human or animal natural products in these “other” markets. These services are provided to customers on a contractual basis, and represent a growing revenue opportunity for the company. Through years of manufacturing and marketing in the Natural Products industry we are able to offer this expertise to other companies. These services include: Formulations: The Company provides the necessary resource skills to assist industry participants in developing formulations for products that they wish to market. Our own formulation specialist develops these products. We use only premium natural botanicals and ingredients. Consulting: The company works with business participants to determine what products they can market and helps them create solutions that will fill needs in their target market. Manufacturing: All products generated through our private label business are manufactured, packaged, and shipped to the respective party in completed form ready for retail distribution.. Gulf Coast Nutritionals, Inc. has provided Private Label Services for over 25 companies within the industry, including Oxyfresh, Nature’s Remedies, and Service Plus. The company will continue to target organizations that are re-sellers of natural products for its private label business. The following types of companies utilize these services:  Multi-Level Marketing companies  Direct Marketing companies  New and Existing human and pet product manufacturers Future Business Opportunities Gulf Coast Nutritionals, Inc. plans to pursue the following growth opportunities in the future: Ark Naturals Product Line Expansion The company will release at least two new products each year as part of a line extension to Ark Naturals. These extensions will include:  Additional Wellness and Remedy products  Food Items (Pet Food, Treats, etc.)  Brand Name merchandise (bowls, leashes, toys, clothes, etc.) Private Label Consulting Services Expansion Gulf Coast Nutrtionals, inc. will pursue the following future activities:  Operations Diversification (New, Additional Services)  New Market Opportunities (MLM, Direct, Mass Market, other)  Product Diversification (Animals, Health, Wellness, Remedy, etc.) Veterinary Line The company will develop and release a professional veterinary line in Year 4. Mass Market Lines The company will develop and release a product line that will be priced for the Mass Market community. This segment includes: Target, Wal-Mart, Pet Superstores, and large volume grocery establishments. Other Company-Owned Products As the company builds its presence in the market(s) and becomes profitable, new products, owned, distributed, and marketed specifically by Gulf Coast Nutritionals, Inc. will be considered.
  • 9. Gulf Coast Nutritionals, Inc. - Business Plan $700,000.00 $600,000.00 $500,000.00 $400,000.00 $300,000.00 $200,000.00 $100,000.00 $0.00 $100,000.00 $200,000.00 Company Confidential 9 Historical Financial Summary Gulf Coast Nutritionals has continued to demonstrate significant revenue growth. The company has generated over $540,000 in sales to date, and is on pace to surpass its 1999 goal of $625,000, while operating at a gross margin in excess of 60%. More significantly, the company is enjoying an annual growth in revenues of 31%, while continuing to operate without external funding. 1997-1999 Historical Financial Performance (Est. 1999) 1997 1998 1999 Net Income Operating Margin Sales Historical Annual Pro-Forma Profit and Loss Projections (1997-1999) 1997 1998 1999 (thru 9/30) 1999 (Est.) Sales Gross revenue 358,314 489,277 479,895 639,860 Cost of goods 82,847 181,929 180,812 241,083 Gross Margin 275,467 307,348 299,083 398,777 Expenses Payroll 139,963 80,457 65,400 87,200 Adver/marketing 87,939 97,399 78,672 104,896 Other expense 147,793 155,083 196,142 221,522 Total expenses 375,695 332,939 340,214 413,618 Income Subtotal: (-100,228) (-25,591) (-41,131) (-54,841) Logo/name change (-10,000) (-40,000) N/A N/A Net Income (-110,228) (-65,591) (-41,131) (-54,841) Adjustments to Historical Performance Operating expenses, along with the costs of building the needed sales distribution network, has continued to negatively effect company earnings. Other business factors have affected the overall profitability and operating efficiency of the business in the following areas: Cost of Goods Sold The lack of financing and needed cash flow has affected gross margins for the business. The company has been unable to purchase manufacturing materials in large quantity, preventing it to gain volume discounts. Thus, an influx of financing will allow the business to see an immediate 4-
  • 10. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 10 8% reduction in Cost of Goods Sold, thereby improving overall profitability. Debt/Interest Payments The business has continued to be affected by the interest payment resulting from current financing efforts. Gulf Coast Nutritionals, Inc. continues to pay interest on credit card debt used in operations. Additionally, the company has continued to miss out on discounts available from timely payments. Effects of Lawsuits Gulf Coast Nutritionals, Inc. has incurred a one-time expense as a result of a brand name change from Noah’s Ark to Ark Naturals for the pet product line. The business, however, has absorbed the effects of this action and the additional debt incurred, and is now moving forward with is current operations. Financial Performance By Segment Ark Naturals Business Revenues Sales revenues for the Ark Naturals product line have shown steady growth, in-spite of a lack of sale and marketing dollars to effectively push the line commercially. The company has continued to successfully push for wholesale and retail distribution, as well as brokerage representation of the Ark Naturals line. As a result, the line is poised for explosive sales growth in the next 1-2 years. With gross margins on the sales at 68%, the Ark Naturals line remains an exciting growth opportunity for the future. 400000 300000 200000 100000 0 124276.33 206640.55 377933.47 1997 1998 1999 Private Label Business Revenues The private label business continues to offer a promising growth opportunity to the company. Margins on sales for this segment are currently at 25%-30%. The company has secured repeat business with several reputable customers. Additionally, the company has nearly $100,000 in business booked in advance for the First Quarter of 2000. Gulf Coast Nutritionals anticipates increased growth in this business segment as our experience grows, new products and services are added, and additional high-volume clients are targeted. 200000 180000 160000 140000 120000 100000 80000 60000 40000 20000 0 106316.43 174008.73 200000 1997 1998 1999
  • 11. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 11 IV – ABOUT THE ARK NATURALS PRODUCT LINE The Ark Naturals Product Line The Ark Naturals product line was created with the vision of providing an alternative to synthetic chemical based pet health products (i.e. Hartz Mountain) that are currently available in the marketplace. The demand for natural (chemical free) pet products is an outgrowth of consumer “label awareness” combined with a growing grass roots understanding of the benefits of natural products. Retailers have come to understand that consumers are demanding products for themselves, their families and their pets that are chemical-free, safe, and effective. Remedy Products Joint “Rescue” This product will "rescue" your pet from chronic arthritis pain, and will provide relief for swollen joints, morning stiffness, inability to run and play as well as age related immobility. Joint "Rescue" contains University studied nutraceuticals such as Glucosamine HCL, Boswellin, Curcumin, Yucca, and Bromelain, all proven to assist in relieving pain and inflammation while helping to heal damaged cartilage. This product has been fortified with vitamin’s A, C, E, and Methionine, Calcium, Zinc, Magnesium, Manganese, B6, B5, Copper and Selenium, essential vitamins and minerals which act in synergy, and are critical in helping to stimulate more effective healing. Available in bottles of 90, 180 Happy Traveler The herbal ingredients in this product will relax and calm an animal that is stressed and nervous. Unlike FDA tranquilizers, Happy Traveler is non-habit forming and much more gentle for your pet. This product contains Valerian, German Chamomile, Kava Kava, St. John's Wort, and Melatonin. Suggested uses for this product include: visits to vets, groomers, kennels, during thunderstorms and fireworks. Happy Traveler is especially effective in easing anxiety when crating animals for travel. Available in bottles of 30
  • 12. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 12 Gentle Digest This product restores the ‘good bacteria’ needed in the digestive tract for healthy digestion. Gentle Digest contains the preferred form of Lactobacillus Sporogenes, which has been effectively proven to restore digestive balance interrupted as a result of antibiotic therapy. Unlike the traditional Acidophilus which are dead spores, Lactobacillus is a live spore which is much more effective as a result. This product eases periods of diarrhea, and inhibits intestinal infections. Available in bottles of 30 Eyes so Bright This product is formulated to maintain eye health. Additionally, it is effective in reducing inflammation and infection, removing foreign debris and encrustation, cleaning mucous membranes surrounding the eye and promoting bright healthy eyes. Eyes so Bright contains Goldenseal, Echinacea, Witch Hazel, Aloe, and Gotu Kola. Available in 5 oz bottles Royal Coat This product is formulated with premium EFA’s of pure Omega 6 (Borage Oil) And Pure Omega 3 (Fish Oil) targeted to cure dry skin, hot spots, rashes, promote shiny haircoats, and healthy skin. EFA’s are critical for all carnivores for preventing dry, scaly, itchy coats. Skin and hair coat problems are caused primarily by poor diet. Pet foods even premium pet foods do not provide sufficient EFA’s for animal health. Unlike our competitor's products which use cold pressed oils, our product use real Borage and Fish oil and thus are much more effective. (Note: this product is taken internally.) Available in 4oz bottles. Ears all Right This product is marketed to heal and maintain healthy ears. It will remove ear wax and foreign debris safely and treat ear mite infestations. Ears all Right is formulated with Aloe Vera to heal wounds, Calendula to ease pain, Myrrah to stimulate the immune system and help healing, and Cinnamon leaf oil that acts as an antiseptic and ear disinfectant. Available in 4oz bottles
  • 13. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 13 Neem Bug-Free Shampoo Neem Bug Free™ Shampoo provides a safe, effective natural alternative to synthetic pesticides for controlling fleas and other blood sucking insects that infest your pets. Neem Bug Free™ Shampoo is a gentle, non-drying formulation that releases fleas from the skin and coat, and kills them. It is also an effective shampoo for cleaning dirt, oil, and sebum from all types of dog and cat coats. Neem Bug Free™ Shampoo is a safe flea removal spray for dogs, cats, rabbits, ferrets, hamsters, and other small mammal pets. It kills adult fleas and flea larvae. Neem Bug Free™ Shampoo should be used in conjunction with Neem Bug Free™ Repellent. These two products work together synergistically. Available in 8 oz bottles. Neem Bug-Free Repellent Neem Bug Free Repellent provides a safe, effective natural alternative to synthetic pesticides for controlling fleas and other blood sucking insects that infest your pets. Neem Bug Free Repellent is a gentle, non-drying formulation that releases fleas from the skin and coat, and kills them. Neem Bug Free Repellent is a safe flea removal spray for dogs, cats, rabbits, ferrets, hamsters, and other small mammal pets. It kills adult fleas and flea larvae. Neem Bug Free Repellent should be used in conjunction with Neem Bug Free Shampoo. These two products work together synergistically. Available in 8 oz spray bottles Neem is a unique natural pesticide and insect repellent derived from the seed oil of the neem tree (Azadirachta indica), native to India. For thousands of years, the Indian people have appreciated the medicinal and insect-repellent properties of neem leaves and seeds. Neem extracts have been studied extensively by the U. S. Dept. of Agriculture, and have been developed into natural commercial pesticides that are safe for use on food crops. Neem is also a popular medicinal plant in tropical India, Southeast Asia, and Africa.
  • 14. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 14 Wellness Products Nu-Pet Canine Chewable Wafers Nu-Pet Canine Chewable Wafers is marketed as a guilt-free canine pet treat universally loved for its taste. Formulated as a whole food phytonutrient, it is the third best selling product in the line. Nu-Pet Canine Chewable wafers is a low-fat, powerful antioxidant that stimulates the immune system. Chewable Wafers provide a natural source of amino acids, enzymes, vitamins, and minerals vital for your dog's health. Rather than offer dogs a high calorie biscuit, Vets, groomers, breeders, and dog handlers prefer this product to reinforce good behavior. Other ingredients: Wheat Sprouts, Barley, and Alfalfa. Available in bottles of 30, 90, 270 Nu-Pet Feline Antioxidant (granular) This product is a whole food phytonutrient marketed specifically for the feline marketplace. Feline Antioxidant bolsters the immune system and contains measurable levels of SOD (superoxide dismutase), which supports your cat’s ability to maintain energy, alertness and vitality. Carbohydrates have been added to support medical evidence that cats have a higher need for supplementation of these nutrients. Additionally, the product is formulated with Vitamins A, C, and E, Wheat Sprouts and Alfalfa, which is helpful in maintaining urinary tract health. The product is flavored with a natural fish taste to appeal a cat’s preferential tastes. Available in 6 oz (170 grams) granular, packaging includes pre-measured spoon. Nu-Pet Granular Greens and Nu-Pet Plus Nu-pet Plus and Granular Greens are whole foods phytonutrients which bolsters the immune system, and will nutritionally support and enhance your pet’s ability to achieve better health, strength and vitality. These products have measurable levels of SOD (super oxide dismutase) which is medically beneficial to animals. Each is formulated with Wheat Sprouts, Barley, Alfalfa, Spirulina, Kelp, Vitamin B12, and Selenium and is a source of all the vitamins, minerals, amino acids, and enzymes that are missing from commercial processed pet foods. The granular form of the Granular Greens product makes it easy to administer to animals. We encourage owners to mix with pet’s regular food. These products also great for birds and reptiles. Granular Greens: Available in bottles of 240 grams. Nu-Pet Plus: Available in bottles of 100 & 200 caplets
  • 15. Gulf Coast Nutritionals, Inc. - Business Plan 250 200 150 100 50 0 Company Confidential 15 Analysis of the Natural Pet Products Market Americans LOVE pets! This fact can been seeing virtually anywhere. Animals star in TV and movies, and often become public favorites (Spuds McKenzie-Budweiser, Taco Bell, etc.). Animals are mascots for teams and play important roles in sporting events. Parks are filled every weekend with families, and their pet is rarely absent. Agility sports that require the teamwork of animals and humans are becoming more and more popular. Animals are even used as an adjunct therapy for children and adults that are ill. It is clear that pets have moved to center stage. They are no longer, just part of the family; very often they are the center or cornerstone of the family itself. Demographics, changing social attitudes, and the strengthening bond between owner and pet has accounted for the changes in pet owning behavior. People have become aware that, like humans, animals can live longer and healthier lives. This has prompted Americans more than ever to do everything possible to make their pet’s lives happier, healthier, and longer. While the pet health industry has been growing to meet the increased demand in pet health items, there has been growing concerns by the public about pharmaceutical drugs for pets. People are become more aware of and are trying to avoid the many side effects of synthetic drugs. Further, pharmaceuticals can be very costly to the consumer. Because of these issues, more and more consumers are turning to natural pet products to answer their animal health needs. Pet Product Market Statistics Pet products awareness and usage is growing dramatically. According to a survey conducted by the American Pet Products Manufacturers Association (APPMA), over 60% (165 million) of the population currently use natural supplements, vitamins, and other natural products for themselves. The study further states that 22.5% of people are using at least one type of natural pet care product for their pet(s). The study further noted that an additional 27.3% are currently considering using natural pet care products because they use similar products for themselves and their family. These numbers represent great opportunities for growth in the natural products industry. 7 The financial potential of the natural pet products market makes it an exciting business in which to participate. The natural pet health care segment is the fastest growing segment of the entire healthcare industry. Natural pet health care industry sales for 1998 accounted for $135 million up from $65.6 million in 1996 and $2 million in 1993. By the year 2000, industry sales are anticipated to exceed $200 million. Under this growth model, natural pet product sales could reach or exceed $500 million dollars by 2005! Natural Pet Product Sales (in Millions of Dollars) 2 65 1993 1996 1998 2000 Many other statistics support the tremendous growth and opportunity within the natural pet product market. These facts include: 7 1999-2000 APPMA National Pet Owners Survey 135 220
  • 16. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 16  According to the 1999-2000 APPMA survey, nearly 40 million (4 in 10) households own AT LEAST one dog and over 32 million (3 in 10) households own AT LEAST one cat in the U.S. alone8.  According to the American Humane Society, Americans own collectively 110 million cats and dogs9.  Natural Foods Store (where pet products are more readily featured) overall sales grew 9% vs. 2% growth in conventional supermarkets, demonstrating a shift in consumer buying patterns.  Sales of natural pet products including pet food accounted for 1.3 percent ($131,619,263) of total sales in Natural Products stores alone. This demonstrates a real presence of natural pet product sales and a need to continue developing space for this growing category10  Natural pet supplements yield a higher gross profit than other natural pet grocery type items while occupying a fraction of the shelf space.  Trade magazines have recognized the significance of the natural pet product category and are advising merchants to allocate space for natural pet products.11 Customer Demographic Profile Demographically, natural pet products shoppers are female, well educated, financially stable ($30,000 to $50,000 annual salary) households with children. Three-quarters of all pet owners earn incomes over $40,000, and show an awareness of the value of natural products for themselves and members of their family. They are informed consumers and transfer that information to other products they buy as well. Market Segment Analysis Natural Products Market The natural products industry is the largest market segment for natural pet products. This segment consists of: Natural Foods Superstores (ie Whole Foods, Wild Oats), Independent natural food stores, Vitamin Chains (GNC), independent vitamin stores, and alternative professional practices (ie, Nutritional Care, acupuncture, chiropractors, etc.) Pet Products Market The Pet Product market place consists of many different categories, including Independent Pet Retailers, Pet Superstores, Groomers, Kennels, Breeders, Trainers, and Rescues. Veterinary/Practitioner Market The Veterinarian marketplace is an important and growing opportunity for Gulf Coast Nutritionals, Inc. Veterinarians provide a credible resource for consumers to validate the effectiveness of health products. In addition, it has been documented that pet owners defer to their vets for medical advice and knowledge before making decisions for their pets. Thus, presence in the vet marketplace builds credibility and professional reputation for natural pet product companies. Mail-Order Catalog (Direct) Market Mail order catalogs are targeted sales vehicles that provide product-purchasing opportunities directly to consumer. Often these catalogs are segmented by category (ie Pet Products, Natural Products, Vitamins, Sports/Fitness, etc.) These catalogs service both national and international markets. On-Line Retail Market The online retail segment is the one of the fastest growing retail segments in the consumer product industry. Because of this fact, many companies are creating either specific online sites or 8 1999-2000 APPMA National Pet Owners Survey. 9 Newsweek, Oct 11, 1999: p. 60. 10 Natural Foods Merchandiser, June 1999. 11 Health Food Business, August 1998: pp. 18-20.
  • 17. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 17 are adding online web-sites to their pre-existing storefront business. Product Demand There is a demand in the natural pet marketplace for a wide variety of products. Animals most often need eye and ear products, skin medication, medicated shampoos and flea products. The largest segment of the natural supplement market, however, is for therapeutic products. These products consist of wellness products such as antioxidant green foods and treats, and remedy products for arthritic ailments, calming formulas, probiotics, digestive enzymes and essential fatty acids for nutritional deficiencies caused by poor nutrition. Competitive Analysis Competition to the Ark Naturals, Products for Pets line includes the following (ranked in order): Company Location Markets Product Line Time in Market Pricing Dancing California Natural Multi-Line (Yeast- New Paws (National) Based): 10 Products. (1 Year) Competitive Halo Florida Natural (National) Multi-Line: 5 Products Old (5 Years) Lower Price Hip Health California Natural & Pet (National) Joint Pain Relief: 1 Product. Growing (3 Years) Competitive KR for Pets California Pet Stores- (Direct) Multi-Line: 10 Prod. Growing (5 Years) Competitive Dr. Goodpet New York Natural & Pet (National) Multi-Line: 6 Prod. Old (12 Years) Competitive Barley Dog, Barley Cat California Natural & Pet (National) Singular (Greens): 2 Yr. Growing (2 Years) Competitive RX Vitamins for Pets New York Veterinarian (Regional) Multi-Line: 6 Products. Growing (4-5 Years) Different Markets Dr. Dog Mass. Natural (East-Coast) Multi-Line 6 Products. Growing (4 Years) Competitive Dancing Paws: This company is a new player in the game. They are located in San Francisco and market a multi-product line. This company is extremely well funded. They have great marketing knowledge and were given distributor and retailer shelf space. The product line, however, is not technically well formulated. They use shark cartilage for their joint products when all scientific evidence points to using glucosamine. Additionally their product line is yeast based, which has no proven health benefits and is highly allergenic to many animals. Their marketing makes them a serious threat to building our brand loyalty early. Halo, Purely for Pets: This company, located in Florida, is one of the oldest in the category. They have a significantly less expensive product line that they sell directly to retailers. They do not use distributors or independent sales rep. organizations. They offer the retailer little in the way of national advertising or in-store marketing The ingredients in their products are lower quality then Ark Naturals. We are beginning to replace them as the products of choice. Recently, they diversified their line to include natural food products as well. Dr. Goodpet: This company, located in California, has been around for 12 years. They market their products in natural and pet stores. Dr. Goodpet is rarely advertised nationally. The spokesperson for their line is well known in this category, primarily because of the length of time the products have been in the marketplace. This is a good product line. Overall, our products seem to complement, rather than compete with this product line. They are one of the original players in this category. RX for Vitamins: This company, founded by a veterinarian, produces a good product line. The marketing and product distribution is almost exclusively through veterinarians. KR for Pets: This company makes a product line similar to ours. They are, however, rarely seen in the health food market. They sell almost exclusively in pet stores. Their marketing and sense of the market dynamics are weak. Hip Health: The company manufacturers one product for joint pain relief. Their company has
  • 18. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 18 been moderately successful in gaining shelf space in both the pet and natural market. They use their advertising dollars for full color ads in major trades and consumer magazines, but their lack of a full line is hurting their push into retail markets. In addition there are several lines that are significantly smaller than the ones listed above.
  • 19. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 19 V - MARKETING STRATEGY Gulf Coast Nutritionals, Inc. has developed a comprehensive sales and marketing plan focused to develop a strong market presence in our target markets, build market awareness of our products and services, create brand recognition for the Ark Naturals product line, and build and maintain customer loyalty. All current marketing dollars and efforts have been and will continue to be used 100% for building markets for the Ark Naturals Product Line. Private Label activities have not required any dollars for this purpose to date. In the future, funds will be allocated when deemed cost-effective to developing an in-house media kit, attending trade show(s), and advertising in appropriate industry media. Additionally, a marketing budget will be allocated for the Veterinary Line when released in Year 4. These funds will be directed solely to distributors to move the Vet product line into Veterinarian stores. No commercial marketing is needed for this product (products are sold to consumers specifically in vet stores directly through the recommendation of the Veterinarian themselves). A summary of our strategic marketing plan for the Ark Naturals Product Line is listed below. Sales Marketing  Gulf Coast Nutritionals, Inc. will maintain company sales representatives in the East and West Regions of the U.S. to perform and support sales activities for our products.  The company will utilize industry Broker relationships to assist in gaining placement the Ark Naturals product line into our target market place(s).  Gulf Coast Nutritionals, Inc. has successfully obtained and will continue to pursue distributor representation where necessary in our target market place(s).  The company will use internal sales staff to support the sale efforts of our external personnel and broker agreements, and to continue to push our product line into our target markets.  Gulf Coast Nutritionals, Inc. will use a strong Sales Management plan to support our sales effort at all levels of the process.  Gulf Coast Nutritionals, Inc. will focus its marketing effort at every level of the Sales Network process (Distributor, Broker, Retail/Consumer).  The company will utilize industry and consumer trade shows to both secure retail placement and promote brand awareness of the Ark Naturals product line.  Gulf Coast Nutritionals, Inc. will use a strategic In-Store Marketing/Sales Strategy (Point-of-Sale Materials, Promotional Items/Programs/Samples and Information/Brochures) to promote the Ark Naturals product line at the point of purchase.  The company will participate in various distributor-marketing programs to support Ark Naturals product movement. Advertising Internet  Gulf Coast Nutritionals, Inc. maintains a strategic relationship with an advertising firm to perform all Marketing & Advertising activities (Ad design, placement, media selection, research, etc.) in a cost-effective manner.  The company will use various media at the Distributor, Broker, and Retail levels to create brand awareness and support.  Gulf Coast Nutritionals, Inc. will use various Public Relations activities (Press Releases, Demos, etc.) to further promote the Ark Naturals Product Line.  The company plans to utilizes Radio and TV in our National and Regional marketing plan where cost effective to do so.  The company currently maintains a web presence (http://www.arknaturals.com) for all Internet related marketing activities and information distribution.  The company plans to utilize the web site for additional distributor/broker/retailer activities as well as for private label activities in the future.  Gulf Coast Nutritionals, Inc. will utilize efficient usage of search engines, newsletters, strategic web-alliances, banner advertising, on-line information distribtion, and on-line retailing to further market and sell the Ark Naturals product line.
  • 20. Gulf Coast Nutritionals, Inc. - Business Plan 90 80 70 60 50 40 30 20 10 0 Market Penetration Chart (% of Retail Opportunities) Year 1 Year 2 Year 3 Year 4 Company Confidential 20 Target Market for the Ark Naturals Product Line Gulf Coast Nutritionals, Inc. will target the Ark Naturals product line in the following segments: Natural Products Market Gulf Coast Nutritionals, Inc. will focus its efforts in the following Natural Products industry retail segments: Natural Foods Superstores (ie Whole Foods, Wild Oats), Independent natural food stores, Vitamin Chains (GNC), Independent vitamin stores, and Alternative professional practices (ie, Nutritional Care, acupuncture, chiropractors, etc.) Pet Products Market The company will target the following sectors of the Pet Products marketplace: Independent Pet Retailers, Groomers, Kennels, Breeders, and Trainers Veterinary/Practitioner Market The company will push the Ark Naturals line in both Traditional and Holistic practices. Mail-Order Catalog (Direct) Market The company will retail its products in the following Mail-Order Catalogs: Holistic Catalogs, Pet Product Catalogs, Vitamin and Health Catalogs, and General Merchandise Catalogs On-Line Retail Market Gulf Coast Nutritionals, Inc. will heavily target the On-Line Retail Market. This segment includes retailers from every component of the Natural/Pet Products industry (Natural Products, Pet Products, Vets, etc.) who have either added retail web-sites as storefronts for business or who operate purely On-Line Retail organizations. The company will pursue opportunities in both areas. Market Penetration Plan This chart illustrates Gulf Coast Nutritionals, Inc.’s projected annual growth in its target markets 25 45 65 80 15 10 5 40 35 15 60 40 75 65 30 45 Natural Products Pet Products Veterinary Mail-Order Catalogs On-Line Retailers Year 1 Gulf Coast Nutritionals, Inc. will continue to build its existing presence in the Natural Products Market. We will focus our Sales & Marketing efforts in the West (West Coast, Northwest, and Rocky Mountain Region), where the market is the strongest, reinforce our position in the Southeast, and intensify our efforts for placement in the Northeast. Additionally, the business will add two new products to the Ark Naturals line. The company will begin to build its presence in the Pet Products Industry, focusing on obtain placement in key independent retail establishments.
  • 21. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 21 In addition, the company will continue developing a presence in the Veterinary Market through Telemarketing efforts. Finally, the business will focus its research efforts to identify and pursue future Mail Order and Online opportunities. Year 2 The company will continue to build its leadership position in the Natural Pet Products market. Gulf Coast Nutritionals, Inc. will show a strong presence in the West and East, and will demonstrate high growth in the critical Northeast region. In addition, the company will continue its efforts in the Southeast and Central Regions. Further, two additional Ark Naturals products will be added to the line. Gulf Coast Nutritionals, Inc. will focus Sales & Marketing efforts in Year 2 to build its presence in the Pet Products Industry, focusing on solidifying placement in key independent retail establishments and targeting larger, high-volume Pet opportunities. The business will continue its gradual penetration of the overall Veterinary market, and use the strengthening retail position of the Ark Naturals product line to build penetration in the Mail Order and Online Retail markets. Year 3 By the end of Year 3, Gulf Coast Nutritionals, Inc. will assume the largest market share for Natural Pet Products in the Natural Products Industry. Additionally, the company will possess strong market positions in the Mail-Order and Online Retailing segments. Increased Sales & Marketing efforts will be used to build and maintain our Natural Products leadership position and to continue rapid penetration of the Pet Products Industry. During Year 3, the company will continue to push the Ark Naturals to Veterinarians, and finalize plans for a separate professional veterinary product line. Year 4 Year 4 will show increasing market penetration as well as aggressive expansion of business activities. The company will release its professional veterinary line and focus its development efforts to create a new Mass Market Brand. Sales & Marketing efforts will be focused on maintaining its leadership position and continuing growth in its current markets, and aggressively growing the new Vet Line. Gulf Coast Nutritionals, Inc. expects to possess the market leadership position for natural pet products in each of its market segments. By the end of Year 4, the company will have determined its exit strategy for the future direction of the business. Sales Strategy Gulf Coast Nutritionals, Inc. markets its products and services in several, distinct market segments. The selling process is different for each market. These processes and the company’s strategy to effectively perform the processes are detailed in the following section. Natural Products Gulf Coast Nutritionals, Inc. will sell to Natural Products retailers both Direct (Manufacturer to Retailer), and through the Natural Products Sales Distribution Network. This network is defined and illustrated below. Distributors The ability to achieve national distribution in the natural product marketplace is dependent upon finding distributors that are willing to warehouse your product line. Distributors allow retailers to obtain multiple products at one time from one place, providing the following benefits:  Volume purchasing discounts  Easier bookkeeping and management of inventory and fulfillment  Targeted in-store print media to support in-store product movement and promotions  Free shipping. Brokers Brokers are independent sales organizations that have an exclusive territory and are paid commission by the manufacturer to present product lines to retailers. The brokers support
  • 22. Gulf Coast Nutritionals, Inc. - Business Plan Natural Products Distributors Company Confidential 22 manufacturer product lines by obtaining placement (shelf-space), check product movement and inventories, re-displaying lines (re-setting products on store shelves), preparing retail promotions, and organizing in-store product demos and training. The Natural Products Sales Distribution Network Broker s The Natural Products Sales Distribution Network Retailers Gulf Coast Nutritionals, Inc. has successfully created a sales network for the Ark Naturals product line to penetrate the Natural Products marketplace. This network is diagramed below: Region Territory Distributor Broker Major Retailer Northeast ME, NH, VT, MA, RI, CT, NY, NJ, E. PA, DE, MD Cornucopia Northeast Coop Super Nutrition East Threshold SGN Sales & Marketing Vitamin Shoppe Whole Foods Wild Oats Zigara’s Southeast VA, NC, SC, GA, FL, AL, TN, KY, WV, MS, LA Cornucopia Super Nutrition East Threshold U.S. Health SGN Sales & Marketing Vitamin Shoppe Whole Foods Wild Oats Chamberlin’s Nutrition World Talley’s Earth Fare Midwest/ Central OH, W. PA, IN, IL, MI, WI, MN, ND, SD, IA, NE, KS, MO, OK, AR Rainbow Frontier Fed of Ohio River Independence Advanced ROI Sales & Marketing Whole Foods Alfalfa’s (Wild Oats) Sunseed Market Rocky Mountain CO, UT, WY Rainbow Frontier Super Nutrition West Threshold Advantage SW Whole Foods Wild Oats Vitamin Cottage High Health Northwest WA, OR N. CA, ID, MT Moutain People’s Nature’s Best Threshold Super Nutrition West Advantage NW Advantage SW Bay Point Gemini (N. California) Whole Foods Wild Oats PCC Nature’s Fresh (OR) Seattle Super Supplements Moscow Consumer Co-op Southwest S. CA, AZ, NM, TX, NV Mountain People’s Nature’s Best Tucson Cooperative Super Nutrition West Threshold Advantage SW Best Brokers (S. California) Whole Foods Wild Oats Sun Harvest Henry’s
  • 23. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 23 Pet Products Industry Gulf Coast Nutritionals, Inc. will sell to customers in the Pet Products Industry both Direct or through the Pet Products Industry distribution network. Pet distributors function differently than natural products distributors. Unlike natural products, these firms provide sales representation (ie Brokerage) for product placement in retail markets. In addition, pet representatives handle store merchandising, in-store promotions, manufacturers promotions, and product training. Pet Distributors Currently, Gulf Coast Nutritionals, Inc. is affiliated with two distributor firms for our sales efforts. These are Evergreen (Washington and Oregon) and Wilson Pet Supply. In addition, Gulf Coast Nutritionals, Inc. in the process of signing contracts with 6 additional pet industry distributors. These are:  Crown Group (Midwest)  Glyndon Valley Health Distributors (Northeast, Southeast)  Wow Bow Distributors (Northeast)  Amazing Pet Products (Southeast)  Pet Care Wholesalers (Southwest)  General Pet Supply (Midwest/Central) Veterinarians Gulf Coast Nutritionals, Inc. will also sell to Veterinarians either Direct or through a distribution network. These distributors provide the same function as pet distributors, acting as a product placement vehicle for the Ark Naturals product line to veterinary retail stores. Veterinary Distributors Currently, Gulf Coast Nutritionals, Inc. is affiliated with three veterinary distributors. These are:  MWI Veterinary Supply (National)  Parker Veterinary Supply – West Coast Catalog  Henry Schein, Inc. (International Catalogue, Veterinary and Medical Supply) Mail-Order Catalogs The Ark Naturals product line is currently featured in the following catalogs: Catalog Market Types of Products Vitamin Shoppe Human & Pet Natural Health Products VNF Nutrition Human & Pet Natural Health Products Wilner Pharmacy Human & Pet Natural Health Products Vitamin Trader Human & Pet Natural Health Products Morrill’s New Directions Pet & Vet Natural Pet Products Pet Sage Pet & Vet Natural Pet Products All the Best Pet Care Pet & Vet Natural Pet Products Pet Care Wholesaler Pet & Vet Natural Pet Products Island Pharmacy Vet Natural Pet Products Maple Street Pets Pet Traditional Pet Products New England Serum Pet Traditional Pet Products Online Retailers Ark Naturals is pursuing preferred vendor alliances with online retailers to take advantage of online advertising and cross-liking to build online traffic and sales for the product line. Presently, the company is negotiating with Vitamin Shoppe.com and Animal Fair to complete such strategic
  • 24. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 24 partnerships. Currently, we have online distribution at the following locations. Web-Site URL Vitamin Shoppe www.vitaminshoppe.com Animal Fair www.animalfair.com Ben Salem Naturals www.bnatural.com Gaines Nutrition Online www.gaines.com Herbs, Minerals & Goods www.hmg-eo.com Home Vet www.homevet.com Interplanetary Pets www.interplanetarypets.com Life’s Vigor www.lifesvigor.com Morrill’s www.morrills.com MotherNature.com www.mothernature.com Natural Foods Co-op www.naturalfoodscoop.com Nature’s Pet Marketplace www.petcarenaturally.com Organics South www.organix.net Pet Sage www.petsage.com The Pet Parade, Ltd. www.thepetparade.com Towne Critters www.townecritters.com Vitamin Trader www.vitamintrader.com Vitamins Plus www.vitaminsplus.com Whiskers Online www.whiskers.com In addition, we are continuing to target additional online opportunities in every marketplace. Pricing Strategy Ark Naturals products are positioned as a premium, professional line. The company has five price points:  We offer 40% off wholesale pricing for Pet Distributors.  Distributor 1 Pricing is used for major Natural Product Distributors.  Distributor 2 Pricing is for smaller distributors, catalog companies, and large retailers.  Wholesale pricing will be reserved for general retailers, veterinarians, and independent pet stores.  Export Pricing is used for our International Customers. Pricing details for each level are provided as an Appendix to this document. Sales Management Strategy Gulf Coast Nutritionals, Inc. will utilize both internal and external sales representatives to manage the overall sales effort, gain placement in target markets, and promote volume movement. Internal Sales Strategy Gulf Coast Nutritionals, Inc. will employ in-house sales representatives to grow current accounts as well as obtain new business for the company. In-house representatives close business at a high percentage by focusing only our product line (unlike brokers). Additionally, these representatives are able to close all direct business which results in a higher profit margin for the company. By using inside sales representative, the business is able to manage a large number of accounts with the costs associated with support external sales personnel. Specifically, inside sales representative will perform the following functions:  Telemarketing (Cold Calls, New Accounts)  Account Management  Providing information and relationship support for external sales managers
  • 25. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 25  Customer Service (Retail and Customer Support).  Product Training External Sales Strategy Gulf Coast Nutritionals, Inc. will employ two external sales managers (East and West Region) to manage the Sales effort at the Distributor, Broker, and Retailer levels of the Sales Distribution network. These managers will ensure product line growth by:  Developing sales forecasts for the Ark Naturals product line.  Communicating product movement and trends within target market.  Monitoring retail and distributor sales activities for the Ark Naturals line.  Monitoring competitor products and activities.  Obtaining product placements to increase market share.  Supervising Broker sales efforts.  Developing promotional opportunities  Building and maintaining relationships with distributors, brokers, and retail customers.  Providing product and category training (building awareness for the Pet Product category) Organizational Management Gulf Coast Nutritionals, Inc. will utilize a national sales manager to coordinate all sales efforts after Year 2. Additionally, the company will obtain sales information to make intelligent sales decision (Internal Sales Databases, Velocity Reports from Brokers/Distributors, Market Information Competitive Analysis).
  • 26. Gulf Coast Nutritionals, Inc. - Business Plan Marketing Budget Allocation (% of Total Budget) 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Company Confidential 26 Marketing & Advertising Strategy Gulf Coast Nutritionals, Inc. will use Marketing & Advertising activities to support our Sales Network(s). The business will facilitate these activities by:  Utilizing a Strategic Alliance with Who Did That? Creative, Inc. to perform all Marketing and Advertising activities at Cost.  Utilizing a diversified mix of Advertising vehicles to build brand awareness and product movement as illustrated in the graph below. Public Relations Promotional Events Distributor Advertising In-Store Marketing Support Media (Print, TV, Radio) Trade show attendance (Retail and Consumer)  Targeting its Marketing & Advertising activities at the Distributor, Broker, and Retailer/Consumer levels as detailed in the following section(s). Distributor Marketing Support Gulf Coast Nutritionals, Inc. provides marketing and advertising support to build manufacturer brand awareness and promote product movement between the manufacturer and the retail customer. The company will utilize the following marketing mechanisms at the distributor level to achieve this purpose: Advertising Contracts Gulf Coast Nutritionals is obligated to advertise in distributor publications. Distributor catalogues are published once each month. Major distributors need to be supported 6 times a year. Smaller distributors need to be supported 3 or 4 times yearly. In addition, dollars need to be allocated for full color inserts a minimum of 2 times a year. Retail Trade Shows Gulf Coast Nutritionals, Inc. attends several retail trade shows each year. These shows are attended by most industry retailers and brokers, and allow us to gain placement in our target markets. Retailers, who do not buy direct, obtain manufacturer products from distributors, promoting product movement.
  • 27. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 27 The company currently attends the following trade shows: Trade Show Market Location Natural Products Expo East Natural Products Baltimore, MD Natural Products Expo West Natural Products Anaheim, CA NNFA – Northwest Natural Products Seattle, WA NNFA Natural Products Las Vegas, NV NNFA – SOHO Natural Products Orlando, FL Northeast Cooperative Show Natural Products Brattleboro, VT H.H. Backer – Spring Show Pet Atlantic City, NJ H.H. Backer – Christmas Show Pet Chicago, IL APPMA Pet Orlando, FL WWPSA Pet Long Beach, CA AHVMA Veterinarian Williamsburg, VA Broker/Sales Representative Marketing Support Gulf Coast Nutritionals, Inc. provides marketing support to facilitate Ark Naturals product line presentation to retail stores for Brokers/external sales representatives with the following items:  Product Brochures and Sell Sheets  Yearly calendar detailing national sales campaign promotions  Wholesale and suggested retail pricing information  Product Samples and Point-of-Sale Materials (displays)  Materials to conduct product training for retail employees  Product line extensions Retail/Consumer Marketing Support Gulf Coast Nutritionals, Inc. will build product awareness of the Ark Naturals product line at the Retail level through a mix of in-store and out-of-store marketing efforts. In-Store Marketing Activities In-store efforts include providing In-Store marketing materials including: Brochures, Samples, Shelf-talkers, product coupons, end-cap displays, education for retail staff of our products, and product demonstrations for customers. External Marketing Activities External efforts include advertising in a variety of consumer directed media (print, tv, radio and internet), attendance at consumer natural health and trade shows, public relations, and external store events. The company will utilize advertising at the local, regional, and national level where economic beneficial to do so. Trade Magazines (Retail Marketing) Magazine Market Whole Foods Natural Products Natural Foods Merchandiser Natural Products Pet Products News Pet Industry Veterinary Product News Veterinarian Pet Age Pet Industry Nutrition Science News Natural Products Vitamin Retailers Natural Products Organic & Natural Natural Products Journal of Holistic Veterinary Medicine Veterinarian
  • 28. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 28 Consumer Magazines Magazine Market Dog Fancy Pet Market Cat Fancy Pet Market Delicious Magazine Natural Products The Bark Pet Market Pet Tribune Pet Market Healthy & Natural Natural Products New Age/Body Beautiful Natural Products Animal Fair Pet Market AKC (American Kennel Club) Gazette Pet Market TV Media Gulf Coast Nutritionals, Inc. will pursue commercial advertising and sponsorship in conjunction with the following television opportunities:  Discovery Network  Wild Animal Kingdom  Animal Planet The company will also pursue Infomercial opportunities to market the Ark Naturals product line after Year 2. Radio Media As part of the budget for 1998 and 1999, funds should be allocated for radio. Radio opportunities include ‘Here’s to Your Health’, a syndicated radio talk show. Costs approximate for radio would be $3000 to $4000 for 30 spots. Our radio media strategy is defined below:  The company will pursue radio opportunities in key markets in the Northwest (CA) and Northeast (NY, New England).  The business will expand its radio presence to additional key markets (N. Ca, S. Ca, Portland, Seattle, Denver, Rocky Mountain, Boston, NE, NY Area, New Jersey, Balt./DC, Phila, Chicago, Atlanta, Charlotte, Raleigh/Durham, Memphis/Nashville, Florida).  Radio opportunities will be utilized based on current/potential sales revenues in each geographic segment. Target Marketing Gulf Coast Nutritionals, Inc. will target specific customer demographics by purchasing Mailing and Email lists to conduct targeted marketing campaigns. Consumer Trade Shows Consumer shows allow Gulf Coast Nutritionals, Inc. to actively build awareness for the Ark Naturals product line. These shows are organized and attended by specific consumer interest groups. Examples of these shows include Pet Expositions, Natural Health Shows, Pet Competitions, and Specific Breed Shows (Cats, Dogs, Other, Conformation, Agility Competitions, Obedience Shows). Gulf Coast Nutritionals, Inc. can represent Ark Naturals products at these shows in two ways. We can have our own manufacturers booth or be represented by attending retail vendors who will display our products at the shows. Because of this fact, we plan to show the Ark Naturals line at several consumer shows in the future. In particular, we are committed to attending the Tufts University Animal Expo in Boston, Mass., and are planning to attend the Long Beach Animal Expo, Long Beach, CA. and the Orlando Animal Exposition in the near future. Public Relations  Press Releases - Gulf Coast Nutritionals, Inc. will use press releases throughout the year
  • 29. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 29  Marketing Consulting Services -The company has budget dollars to hire a public relations firm in order to selectively build awareness for the Ark Naturals product line.  Professional Spokesperson (Veterinarian) - Gulf Coast Nutritionals has a signed contract with Dr. Shawn Messonnier, a nationally recognized holistic veterinarian, as a national spokesperson and consultant for our products. Dr. Messionner will also represent the company at Veterinary trade shows once the Vet Line is released in Year 4.  Nutritional Expert/Spokesperson - The company employs Dr. Leigh Broadhurst, a nationally recognized nutritional expert, for all research and development activities for Gulf Coast Nutritionals, Inc., and to work as a spokesperson for the company. Dr. Broadhurst will represent us at trade shows as well. Events Gulf Coast Nutritionals, Inc. has budgeted for 25 public relations events a year. These event work to build brand awareness, create goodwill, sell product, and aid/help pet charities and causes. The company is currently involved in the following events:  Earth Day, Pet Awareness Day, Dog Washes  Support a pet charity in a local area  In-store tasting event.  Dog Washes/Event Days Internet Marketing The company maintains an Internet Presence (http://www.arknaturals.com) to both convey product and company information as well as provide customer support. The following information is or will be available at this site: Consumer Information  Product Information  Store-Locators  Company News Releases (On-site, Newsletter, Banner Ads, Search Engine Placement)  Promotional Advertising on Web  Cross-Linking Industry/Informational sites to web  Market Private Label services to clients Business-to-Business Information  E-Commerce (Inventories On-Line, Ordering On-Line, Balances On-Line) with companies  On-Line Procurement and Fulfillment  Provide Brokers with Slick Sheets and Product Information in downloadable format.  Provide distributors and retailers with need product and pricing information In addition, the company will use future Internet marketing opportunities to build brand awareness. Associations Current Associations National Nutritional Foods Association (NNFA), World Wide Pet Supply Association (WWPSA), American Pet Products Manufacturers Association (APPMA), American Humane Society, American Kennel Club (AKC). VI - MANAGEMENT PLAN
  • 30. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 30 Board of Directors The Gulf Coast Nutritionals, Inc. Board of Directors currently consists of 9 members. Susan and Jay Weiss serve as the Joint Chairmen. The 7 additional Board personnel bring a wealth of experience from all facets of the business world. Joint Chairmen President Susan D. Weiss COO, CFO Jay B. Weiss Additional Members Independent Consultant Dr. Marvin D. Jaffe Financial Consultant Nancy Reynolds, C.P.A. Business Consultant Daniel Regelski Scientific Advisor C. Leigh Boardhurst, Ph. D. Veterinary Representative Shawn Messionner, D.V.M. Marketing Advisor Staci Gunar Information/Internet Gregory Weiss Future Additions to the Board of Directors  Legal Representative (Future Member)  Holistic/Animal Activist Representative (Future Member) Scientific Advisory Board o Marvin Jaffe o Leigh Broadhurst – Product Formulations o Shawn Messonnier, D.V.M. – Licensed Veterinarian Staffing Plan Annual company staffing changes are broken down in the 4-Year Financial Plan presented in Appendix A of this document (Payroll), and in Appendix B in Organizational Chart format. Two important staffing moves will take place during the four-year plan.  The company will hire a President, National Sales Manager at the end of Year 2/Beginning Year 3 to continue managing the growth of the current business as well as effectively pursue new business opportunities for the company.  The company will hire a Veterinary Line manager in Year 4 to manage all aspects of the Vet line business (Company will consider a similar hiring for the Mass Market at that time as well). About the Co-Chairmen
  • 31. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 31 Susan Weiss, President/Director of Sales & Marketing Education:  MA 1967 American History, Hunter College, NYC, NY  BA 1964 History, Hunter College, NYC, NY Professional Experience: Susan Weiss has over 3 years of experience in the natural products industry. She has served in her current role as President of Gulf Coast Nutritionals, Inc. for over 2 years. In this role, she has successfully created an entire Natural Pet Product Line from the ground up. She has gained national product distribution, national product sales representation, and has created a national marketing campaign for the Ark Naturals line. Previously, she served as Vice President of Sales & Marketing for Biogenetics, Inc., a manufacturer of natural products and supplements for animal and human marketplace. Mrs. Weiss brings over 20 years of management and marketing experience. Much of this expertise has been gained during her involvement in entrepreneurial ventures. In three different instances, she created a successful Retail Outlet Center, an In-House Retail Travel component and a Retail Group Travel Department. In addition, through her education and work experience in the field of History, she brings acute research skills and integrity to the natural pet category. Memberships: National Nutritional Foods Association; Natural Pet Products Association; Naples Chamber of Commerce Jay Weiss, Chief Operating Officer Education:  BS 1967 Industrial Engineering, Fashion Institute of Technology, NYC, NY Professional Experience: Jay Weiss is the Chief Operating Officer, Chief Financial Officer and Co-Founder of Gulf Coast Nutritionals, Inc. As CFO, Mr. Weiss is responsible for all financial decisions regarding Gulf Coast Nutritionals, Inc. In his role as COO, he oversees all operating activities for the company including: purchasing, production, pricing, and formulations for all private label sales and Ark Naturals. Prior to his involvement in the nutritional industry, Mr. Weiss was a clothing manufacturer and contractor in a self-owned factory in SE Pennsylvania. During that time period, he was responsible for the manufacturing of large clothing contracts for major manufacturers including: Liz Claiborne, JC Penny and Macys. He was also the owner of two retail outlet stores. Additionally he manufactured and distributed his own line under the “Just Allison” label. Memberships: National Nutritional Foods Association; Natural Pet Products Association; Naples Chamber of Commerce
  • 32. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 32 Key Operating Personnel Catherine Leigh Broadhurst, Ph.D., Scientific Advisor Education:  Ph.D. - Planetary Geochemistry, University of Arizona, Tucson – 1989.  B.S. - Geology, University of Maryland, College Park –1983 (Cum Laude).  NASA Graduate Student Researchers Fellowship (1986-1989).  University of Arizona Tuition Scholarship (1984-1986)  Sulzer Fellowship in the Geosciences (1983-1984) Professional Experience: Dr. Broadhurst is responsible for all product formulations, product testing, and research and development for Gulf Coast Nutritionals, Inc. Dr. Broadhurst brings a wealth of nutritional and scientific experience to Gulf Coast Nutritionals, Inc. She is the President of 22nd Century Nutrition, a company that creates products formulation for private and corporate nutrition, science and naturopathic medicine uses for over 200 clients. In addition, she is a frequent contributor to natural science journals, and has appeared on various talk shows and nutritional speaking engagements. She is also actively involved in nutritional scientific research. Currently, she is conducting research in the area of Trace Element Nutrition. Additionally, she has experience with high precision atomic absorption measurement of trace elements in blood, urine and tissues. Dr. Broadhurst has formed a cooperative alliance with Dr. James Duke (formerly with the USDA) to identify active phytochemicals utilized in many products within the Natural Products Industry through the study the insulin potentiating effects of various common spices and plants. Dr. Duke is a leading authority of herbs and medical plants in the US, with hundreds of books and publications. Memberships: International society for the study of Fats and Lipids; Institute for the Study of Optimal Nutrition; Herb Research Foundation; Amazon Center for Environmental Education and Research; Phi Kappa Phi, American Geophysical Union, American Preventive Medical Association, American Institute of Nutrition.
  • 33. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 33 Marvin E. Jaffee, M.D., Independent Industry Consultant Education:  Dr. Jaffe graduated from Temple University and received his medical degree and specialty training in neurology at the Jefferson Medical College. Professional Experience: Marvin E. Jaffe, M.D. was the President of the R. W. Johnson Pharmaceutical Research Institute, an independent Johnson & Johnson company, from its founding in 1988 until 1994. PRI was established for the purpose of providing globally integrated research and development support to several companies within the J&J pharmaceutical sector, including Ortho Pharmaceutical, McNeil Pharmaceutical, Ortho Biotech and Cilag. Dr. Jaffe began his industrial career at Merck in 1970 and spent 18 years with that company, rising to the position of Senior Vice President, Medical Affairs. At Merck, he was responsible for the World-Wide Medical Group, the Japanese development organization, and the technical evaluation of external opportunities. During his extensive experience in the pharmaceutical industry, Dr. Jaffe has been responsible for the pre-clinical and clinical development of new Drugs and Biologicals in nearly every therapeutic area. He has created effective multi-disciplinary working teams which have resulted in many new drug approvals in the US and overseas. Several of these have set a standard for others by being first in class. His research has been published extensively in medical journals in the field of cerebrovascular diseases. Additionally, he is an expert in cerebral metabolism and pharmacologyas well as the drug development process. Memberships: Dr. Jaffe was Chairman of the R&D Section Steering Committee of the Pharmaceutical Manufacturer's Association and a Commissioner of the Pharmaceutical Manufacturer's Association commission on Drugs for Rare Diseases. He is a Fellow of the American Academy of Neurology, and a member of the American Society of Clinical Pharmacology and Therapeutics and the Drug Information Association. Dr. Jaffe is a Fellow of the Royal Society of Medicine in England and President of the Royal Society of Medicine Foundation, Inc. in the United States. He is a Board Member of the Society for Chronic Diseases, and also serves on the Advisory Committee to the Harvard-MIT Division of Health Sciences and Technology. He is also a Board member of several public and privately held biopharmaceutical companies. He is board certified in neurology.
  • 34. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 34 Kendall C. Loomis – Western Regional Sales Manager Education:  BA 1981 History, University of Washington, Seattle Professional Experience: Kendall Loomis (Casey) joined Ark Naturals as Western Regional Sales Manager in January 1999. Mr. Loomis’ responsibilities include all matters dealing with sales in the western portion of the U.S. (Colorado, All States West, Alaska, Hawaii). Additionally, he will oversee our broker network as well as increase distributor, catalogue, and retail business. Mr. Loomis brings a broad range of natural products experience and skills to Gulf Coast/Ark Naturals including: 1996-1998: Account Executive, NorthWest Specialties Brokerage NW Specialties is one of the largest natural product brokers in the U.S. covering five states. While at NW, Ark Naturals was one of the lines he managed, and was instrumental in creating a natural pet category in that brokerage firm. 1994-1996: Purchasing Executive, Nutrasource/Mountain Peoples Warehouse MPW, a division of United Natural Foods, the largest natural products distributor in the United States, covers the western part of the U.S. Mr. Loomis was responsible for purchasing and inventory vendor/broker relations in grocery, non-food supplements, and pet products. 1989-1994: Management Team, Puget Consumers’ Cooperative (PCC). PCC is the largest natural foods cooperative in the U.S. 1974-1989: Mr. Loomis spent ten years working in the mass-market grocery industry working with Albertsons and Holiday Foods and five years in retail management in the gift and specialty market. During this time period, he founded and co-owned an import product sales company. Memberships: Affiliated with Gulf Coast Nutritionals, Inc. and associated organizations
  • 35. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 35 Shawn Messonnier, D.V.M – Veterinary Representative Professional Experience: Fomer Editor-in-Chief, DVM Management Consultant Reports Former Columnist, Veterinary Economics Author, Be Your Own Boss, Starting Your Veterinary Practice, Mosby Author, Marketing Your Veterinary Practice, Volumes I and II, Mosby Creator and Editor-in-Chief, Exotic Pet Practice, Mosby Author, Exotic Pets: A Veterinary Guide for Owners, Seaside Press Author, Common reptile Diseases and Treatment, Blackwell Science/Lippincott Author, Information by Prescription, Lifelearn Contributor, Reptile and Amphibian Magazine The Holistic Veterinarian, City + Country Pets The Holistic Doctor, The Holistic Networker Holistic Columnist, Veterinary Product News Holistic Columnist, Dog Fancy Holistic Columnist, Cat Fancy Pet Care Naturally, Series, Prima Former Host of Fox TV’s “4 Your Pets” series Author, Your Puppy’s First Year, Seaside Press Author, Your Kitten’s First Year, Seaside Press Author, Handbook of Toxicology and Small Animal Poisoning, Mosby Frequent Media contact and Nationally know Pet Care Advocate Memberships: Association of Avian Veterinarians, Association of Retile and Amphibian Veterinarians, Holistic Veterinary Association, Advisory Board, Veterinary Forum Gregory Weiss, Chief Information Officer/Internet Operations Education:  BS 1997 Decision Information Sciences/Computer Science, University of Maryland, College Park Professional Experience: Mr. Weiss is currently acting as CIO/Director of Internet Operations. In this capacity, he is responsible for all computer software, hardware issues for the company. Additionally, he has developed and maintains the Sales Management Information System. Mr. Weiss is in charge of all Internet Sales and Marketing activities including the company’s website (http://www.arknaturals.com). Mr. Weiss brings 4+ years of Information Technology experience to Gulf Coast Nutritionals, Inc. He spent 3 years in GE’s Information Management Leadership Program, where he was involved in several cross-functional assignments. In this role, he served as project manager and lead developer for several system integration projects utilizing Internet/E-commerce technologies. Resumes for Staci Gunar and Nancy Reynolds will be provided upon request (were not available prior to this publishing.
  • 36. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 36 VII - OPERATIONS PLAN Facilities Plan Present Facilities Gulf Coast Nutritionals, Inc. conducts all operations in a 2,000 square foot leased facility in Naples, Florida. This leasing arrangement is renewed on an annual basis. The location houses all company office space as well as all warehouse and distribution operations. At present, the company has budgeted $3,500 in Year 1, and $5,000 in Year 2 for office furniture and computer equipment. Future Facilities Changes and Improvements The company expects to maintain its current facilities through Year 2 of this plan. In Year 3, Gulf Coast Nutritionals, Inc. anticipates a need for 1,000 additional square feet of leased space to be used for both office/personal and warehousing operations. The company has budgeted $15,000 in Year 3, and $7,500 in Year 4 for facilities upgrades and improvements. Money in Year 3 will be used for leasehold improvements of the offices and warehouse space. Operations Plan Manufacturing All products produced by Gulf Coast Nutritionals, Inc. are manufactured off-site in FDA and OTC approved contract laboratories, and are made to the company’s formulation specifications. Finished products are shipped to the home office, inventoried and inspected before being shipped to the retail community. Scientific Formulations Leigh Broadhurst, a product formulator from 22nd Century Nutrition, and Shawn Messionner, D.V.M., of Pet Care Naturally, develop formulations for all products produced by Gulf Coast Nutritionals, Inc. Distribution All orders are shipped to our customers utilizing UPS, Priority Mail, and national trucking firms. Inventory The company maintains inventory of only Ark Naturals products. All Private Label contracts are received, inspected, and shipped out immediately upon completion of the order. Gulf Coast Nutritionals, Inc. utilizes the following inventory controls:  Product inventory levels will be maintained at $40,000-$60,000 in our warehouse facility. As sales increase, the company will maintain inventory for 60 days of projected forecasted sales.  Re-order points will be flagged when inventory reaches 50% in-house.  Re-order lead times are 4-6 weeks to replenish our inventory. Quality Control The following quality control procedures are in place:  Good Manufacturing Practices (GMP) are in place and followed as per the standards established by the National Nutritional Foods Association (NNFA).  All inventories are shipped on a FIFO (first-in, first out) basis.  Certificates of Analysis will be produced for all raw materials used in the manufacturing process.
  • 37. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 37  Input Analysis is required for all production lots.  The company will maintain samples of all products, including lot samples for seven years.  All orders are logged with lot #’s and expiration dates.  All finished products are safety sealed.  The company inspects all the facilities that produce our products. Accounting Operations Gulf Coast Nutritionals, Inc. retains the services of Reynolds and Associates, P.A., Naples, FL. for all accounting services.
  • 38. Gulf Coast Nutritionals, Inc. - Business Plan VIII - FINANCIAL PLAN Financial Requirement Gulf Coast Nutritionals, Inc. requires additional funding of $500,000 in the form of an equity/loan investment. The summarized financial information (historical and future), as well as the detailed information included in the exhibits, supports the need and usage of the funding. Use of Proceeds Company Confidential 38 Business Area Investment Outlay Payroll/Employment Additions $102,000 Sales Activities/Additions $86,500 Marketing & Advertising Activities $171,604 Repayment of Debt $75,000 Operational Improvements $3,500 Total Increased Business Expenditure $438,604 The business will increase its total operational expenses by $438,604 (funded through business operations and investment funding) during Year 1. This money will be used for the following activities:  Payroll: The owners, Susan and Jay Weiss, will each draw a $45,000 salary for the year. Additionally, the business will add a part-time bookkeeper at a cost of $12,000.  Sales: The business will add an East Coast Sales Manager ($40,000) and an additional Inside Sales Representative ($26,500). $20,000 has been allocated for increased sales-related travel expenses.  Marketing and Advertising: The Company will increase its Marketing & Advertising expenditure by $171,604. This money will be utilized for a Marketing Assistant ($25,000), increased Advertising Expense ($85,000), and Marketing Expense ($61,604).  Repayment of Debt: Gulf Coast Nutritionals, Inc. will use $25,000 to repay a secured loan from Bank of America. In addition, the business will pay off $50,000 in high-interest Credit Card debt, used for previous business funding purposes.  Operational Improvements: The Company will use $3,500 to upgrade computer equipment (hardware, software, and network), and purchase office equipment. Financial Analysis and Projections (4 Year Plan) Year 1 - Projections Gulf Coast Nutritionals, Inc. will grow its annual revenues to $1.1 million in its first year after funding. We will aggressively increase our sales and marketing efforts, increasing our position in current market segments, and expanding into new markets. The business will increase Payroll Expenses by $216,700, which will be used for adding an East Coast Sales Manager, Inside Sales Representative, and a Marketing Assistant to the current staff. Additionally, the company will increase its annual Marketing and Advertising budget to $250,000 to continue building brand recognition and increasing market penetration for the Ark Naturals product line. The influx of financing will strengthen the company’s cash flow position and profitability. Cost of Goods Sold is expected to be reduced 5%, improving Gross Margins and overall profitability of the business. Although the business expects to lose $97,500 in Year 1, the increased expenses and added resources will position the business for explosive growth in the following years.
  • 39. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 39 Year 2 - Projections Gulf Coast Nutritionals, Inc. will show a dramatic increase in sales in Year 2, with annual revenues expected to reach $2.25 million and end of year profits totaling $275,240. This growth in sales will allow the business to show overall profit of $177,740 from continuing operations. The. The company will continue to build on its Year 1 sales and marketing strategy by increasing the annual marketing budget to $386,000. These efforts will allow the business to increase its presence in the Natural Products industry in the Western US, and to strengthen its position in other Regions, particularly the Northeast. Additionally, Gulf Coast Nutritionals, Inc. will aggressively penetrate the Pet Products and Veterinary Markets. The company expects to see a continued growth in Mail Order and Online Retail business as well as its Private Label operations. The improved cash position will allow the company to reduce Cost of Goods Sold an additional 3- 5%, improving overall profitability. Year 3 - Projections Gulf Coast Nutritionals, Inc. will again show a dramatic increase in sales in Year 3, with annual revenues expected to reach $3.75 million (67% Growth) and end of year profits totaling $863,920. This growth in sales will allow the business to show overall profit of $1,041,660 from continuing operations. The company will continue increasing its Sales effort by adding a National Sales Manager as well as an additional Inside Sales Representative. Annual Marketing and Advertising budgets will be increased to $603,000 to strengthen the company’s leadership position in the Natural Products industry and to build its presence in additional segments. The business will continue targeting the Pet Product, Veterinary, Mail-Order, and Online Retail markets as well as aggressively move into the Mass-Market segment, pushing its Ark Naturals product line as well as private label offerings to high-volume retailers such as Fred Meyers, Krogers, and PetCo. Year 4 - Projections Gulf Coast Nutritionals will attain its goal of $6 million in annual revenues in Year 4. At the end of the year, the business expects to achieve an operating profit of $1,527,600, and overall four-year profits are expected at $2,569,260. The company will be the leading manufacturer of natural pet supplements in the Natural Products market, and will hold major market share in its other target segments. The business will consider various strategies for the future. These may include: purchase of complementary product lines, entering into international trade, entering other animal markets, such as horses, birds, or fish, or selling the business to a larger natural product manufacturer for a large profit over investment.
  • 40. Gulf Coast Nutritionals, Inc. - Business Plan Company Confidential 40 APPENDIX A – PROFORMA FINANCIAL STATEMENTS
  • 41. Gulf Coast Nutritionals, Inc. - Business Plan 41 APPENDIX B – ORGANIZATIONAL CHARTS Present Organizational Structure Susan Weiss President, Director of Sales and Marketing, Advertising, Public Relations, Business Development Jay Weiss COO Accouting, Warehouse Private Label Business Jim McClenithan Warehouse Manager Sue Segal Insides Sales Representative Customer Relationships Retail Accounts Casey Loomis Director of Sales, West Region Distributor, Broker, Retail Accounts Board of Directors Chairmen Susan Weiss, Jay Weiss Members Dr. Marvin Jaffe Nancy Reynolds Dan Regelski C. Leigh Broadhurst Shawn Messionner, D.V.M Staci Gunar External Personnel C Leigh Broadhurst Scientific Advisor Shawn Messonnier, D.V.M. Veterinary Representative Nancy Reynolds CFO, Accounting Staci Gunar Marketing/Advertising Operations Gregory Weiss CIO/Internet Operations Daniel Regelski Business Consultant
  • 42. Gulf Coast Nutritionals, Inc. - Business Plan 42 Year 1 - Organizational Structure Susan Weiss Director of Sales, Marketing & Advertising, Public Relations Business Development Operations TBD Bookeeper/Office Coord. Casey Loomis Director of Sales, West Region Distributor, Broker, Retail Accounts TBD Director of Sales, East Region Distributor, Broker, Retail Accounts Sue Segal Inside Sales Representative Customer Relationships TBD Marketing, Advertising, Public Relations Unpaid Internship Jay Weiss COO Accounting, Warehouse Private-Label Business Jim McClenithan Warehouse Manager TBD Inside Sales Representative Customer Relationships TBD Inside Sales Assistant Unpaid Internship C Leigh Broadhurst Scientific Advisor Shawn Messonnier, D.V.M. Veterinary Representative Nancy Reynolds CFO, Accounting Staci Gunar Marketing/Advertising Operations Gregory Weiss CIO/Internet Operations Daniel Regelski Business Consultant Board of Directors Chairmen Susan Weiss, Jay Weiss Members TBD - President, Director of Sales Dr. Marvin Jaffe Nancy Reynolds Dan Regelski C. Leigh Broadhurst Shawn Messionner, D.V.M Staci Gunar TBD - Legal Representative TBD - Holistic Rep, or Animal Activist External Personnel TBD Marketing, Advertising, Public Relations
  • 43. Gulf Coast Nutritionals, Inc. - Business Plan 43 Year 2 - Organizational Structure Susan Weiss Director of Sales, Marketing & Advertising, Public Relations Business Development Operations TBD- Bookeeper Casey Loomis Director of Sales, West Region Distributor, Broker, Retail Accounts TBD Director of Sales, East Region Distributor, Broker, Retail Accounts Sue Segal Inside Sales Representative Customer Relationships TBD Marketing, Advertising, Public Relations Unpaid Internship Jay Weiss COO Accounting, Warehouse Private-Label Business Jim McClenithan Warehouse Manager TBD Inside Sales Representative Customer Relationships TBD Inside Sales Assistant Unpaid Internship C Leigh Broadhurst Scientific Advisor Shawn Messonnier, D.V.M. Veterinary Representative Nancy Reynolds CFO, Accounting Staci Gunar Marketing/Advertising Operations Gregory Weiss CIO/Internet Operations Daniel Regelski Business Consultant Board of Directors Chairmen Susan Weiss, Jay Weiss Members TBD - President, Director of Sales Dr. Marvin Jaffe Nancy Reynolds Dan Regelski C. Leigh Broadhurst Shawn Messionner, D.V.M Staci Gunar TBD - Legal Representative TBD - Holistic Rep, or Animal Activist External Personnel TBD HQ Office Manager Assistant to President TBD Marketing, Advertising, Public Relations TBD Part-Time Warehouse