1. SARA A. TOBIN MOBILE: 202.330.1567
chasesara@gmail.com
13085 Morris Road Unit 13208
Alpharetta, GA 30004
EXPERIENCE
Sales Representative
Laura Crawford Inc. August 2015- May 2016
• Sales representative for national Whole Foods Market key account, including independent grocery
and gift stores. Focusing on Sustainable, Fair Trade, Mission driven apparel, accessories and gift lines
• Territory Management of multiple regions
• Telephone and store level sales
• Serviced stores in the Greater Atlanta area with merchandising, credit and order assistance
• Collaborated with buyers and sales representatives to create better buying practices, and a more
realistic purchasing strategy to target sales growth in addition to reducing seasonal return amounts
• Worked with distributers for ordering and reporting
• Utilized national sales portals for sales and business planning
• Contributed creative marketing strategies for sales growth, greater brand recognition and penetration
• Spearheaded Instagram account for key account represented
• Merchandising interface between accounts and customers
• Provided vision for new merchandising fixtures
• Supervised multiple service and sales representatives, maintaining their schedules using Google
Calendars and Schedulicity
• Utilized Microsoft Office for analytics, suggested orders, and sales reports
• Managed customer contacts using ACT database, Google docs, and SmartSheet
• Credit liaison between customers and key accounts
Brass Ring Sales and Consulting, Greater Atlanta Area
Administrative Assistant/Sales Representative June 2014 - August 2015
• Liaison for large natural grocery chain and Brass Ring Sales vendors
• Managed customer contact lists
• Generated and maintain tracking documents
• Reviewed purchase orders to submit for process
• Collaborated with buyers at the store level to help create orders that meet the specific needs of the
stores demographic and sales; collaborate with buyers to create credits for customer and quarterly
eligible returns
• Accountable for vendor follow-up on outstanding credits
• Spearheaded market research and secure new clients
• Assisted in company wide Search Engine Optimization (SEO)
• Remotely service existing Whole Foods Market Northern California regional stores; serves customer
by selling product, obtaining orders, handling merchandise credits and meeting customer needs
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and
making product recommendations to buyers
Whole Foods Market, Marietta, GA
BCM/Lifestyle Buyer and Visual Merchandiser August 2007- June 2014
• Managed all purchasing, display, merchandising and sales for the Books, Cards, Magazines and
Sports Nutrition products within Whole Body
• Supervised up to 3 team members
• Coordinated and conducted the on-boarding of new team members and buyers
2. • Provided courteous, friendly and efficient customer service; helped customers make educated
decisions regarding their nutritional and body care needs
• Accountable for working with overall financial goals to meet departmental budgets, margins and
inventory targets.
• Reached and exceeded sales goals and KPI
• Worked with external vendors to provide trainings for our staff members to better educate them on
new and existing products, which increased sales by 30% in all department categories.
• Troubleshot specific customer requests to quickly identify and respond to their needs.
• Participated in product launches, book signings and marketing events
• Assisted regional buyer with researching new lines and trends
• Maintained inventory by placing orders, handling returns and running product movement
• Received “Team Member of the Month” 5 times for outstanding sales promotion, product
merchandising and customer service
EDUCATION
Robinson High School, Fairfax, VA Graduated 1998
• Proficient in American Sign Language (ASL)
TECHNICAL SKILLS
Microsoft Office, Excel, Outlook, Google Docs, Windows XP, Internet Explorer, Facebook, Twitter,
Instagram, Tumblr, Google+, Wordpress, Blogspot