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TARA ZICCARELLO

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TARA ZICCARELLO

  1. 1. TARA ZICCARELLO 7 Jeffrie Trail Whippany, NJ 07981 973-647-5259 (Cell) Objective To advance my career in applying my education and skills in the everyday work force. Summary I have 16 years’ experience, including as an UHC Billing Specialist, as a Patient Accounts Representative and as a Receptionist in industries including Health Services, Wholesale Trade-Durable Goods and Miscellaneous Retail. Most recently, I have been working as an UHC Billing Specialist at Med Labs Diagnostic from August 2013 to present. My A/R experience includes checking denials from Emdion reports using Cigna, UHC, and Navinet websites. Denials included updating patient demographics, correcting insurance ID numbers when rejected because of a name/id mismatch, calling insurance because insurance deems patient inactive and contacting patient if incorrect insurance or patient information is on file. I have experience with checking insurance and denials for all major payors. My skills and experience include: File Management, ICD-9, CPT codes, Inventory Management. I hold a Diploma degree in Medical Billing and Coding from Chubb Institute • Called various insurance companies to acquire pre-certifications, • referrals, and benefit analysis • Evaluated CPT and ICD-9 codes to confirm accurate insurance reimbursement • Examined HIPPA 1500 form for errors • Followed up on unpaid claims; reviewedExplanation of Benefits • Frequently ran insurance aging reports • Investigated insurance denials, appeals and refunds • Called insurance carriers to resolve incorrect Explanation of Benefits
  2. 2. • Followed up on previous phone calls • Resubmitted corrected claims • Processed appeals • Posted payments • Reviewed insurance reimbursement • Applied patients’ balance • Confirmed accurate patient payments • Sent out monthly patient statements • Examined patient pending accounts • Forwarded patients to our Collections Agency • Answered phones, filing charts, checking in/out patients, collecting money, and assisting the doctors. • Accounts receivable clerk • Accounts receivable • Post current and previously unapplied cash daily • Responsible for cash application for multiple accounts • Created Excel Spreadsheet for daily UHC payments, to be tallied monthly • Make over 100 calls per month to different payers for patient information regarding payments • Research misapplied payments daily • Determine refunds that need to be sent back to multiple payers or patients I have experience with all major payers such as UHC, Cigna, BCBS, Medicare, and Aetna. Experience Medical Laboratory Diagnostic , Cedar Knolls, NJ 2013- 2015 Billing Specialist Verified requisitions, Medical notes sent to insurance when requested. Diagnosis corrections. Refund requests. Monthly A/R reports. Emdion Rejection Reports and Daily Posting of payments. Daily cash
  3. 3. deposits. Bio diagnostic Laboratory, Parsippany, NJ 2011-2013 UHC Billing Specialist Verified requisitions, Medical notes sent to insurance when requested. Diagnosis corrections. Refund requests. Monthly A/R reports. Emdion Rejection Reports and Daily Posting of payments. Summit Medical Group, Berkeley Heights, NJ 2008-2011 Patient Accounts Representative Answered phones. Dealt with any questions patients had about their accounts. Verified insurance benefits. Set up insurance on accounts. Sent claims to appropriate insurance carrier.Requested insurance and patient refunds when necessary. Applied monies to appropriate dates of service. A/R reports. Charge entry. Payment posting. Updating of any demographics on patients accounts. Sports Training Physical Therapy, East Hanover, NJ 2007-2008 Receptionist Answered phones. Scheduled appointments. Verified insurance benefits. Misc. filing. Completed externship at the Millburn facility. ADF Companies, Fairfield, NJ 2007- 2008 Health & Food Safety Coordinator Workers’ Compensation Claims. Dealt with Insurance Adjusters. Health Inspection Reports. Material Ordering and Misc. Filing Universal Supply Group, Cedar Knolls, NJ 2003-2006 Receptionist/Secretary Answered phones, assisted customers with orders or directed calls accordingly. Efficiently handled all warranty concerns. Accurately filed necessary paperwork. Data entered inventory information.
  4. 4. Art-N-Bloom, Cedar Knolls, NJ 2003 Assistant Manager Handled all phone orders, completed paperwork and readiedfor shipment. Processed all in coming UPS orders. Completed orders on computer if orders were out of deliveryrange. Skills Benefits Administration, Communication skills, CPT, ICD-9, Data Entry, Delivery, File Management, Insurance, Inventory Management, Microsoft Word, Typing, LabGen, PerfectCare. Language English Education 2007 Chubb Institute, Parsippany, NJ Diploma: Medical Billing and Coding GPA: 4.0 1996 Whippany Park High, Whippany, NJ Diploma: Academic

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