Sandra Gearhart is seeking a position as a Regional Manager utilizing her over 16 years of experience in self-storage operations management, marketing, training, and business development. She has a proven track record of increasing revenue and occupancy as the Director of Operations for Graham Real Estate and as a Key Training Professional and Manager for Public Storage and Extra Space Storage. Her goals are to take on more responsibility as a Regional Manager through demonstrating accomplishments such as developing new facilities, meeting sales goals, and earning awards for top performance.
1. Sandra Gearhart
Professional Director of Operations/ Marketing/Training
Virginia Beach, VA 23456
sandygearhart@gmail.com - 757-301-7007
I am seeking a position that can challenge the broad experience I have in the Property Management/
Operations management/Marketing and training industries, while also offering opportunities for advancements
and recognition of accomplishments. In terms of career goals, I hope to earn the title of Regional Manager.
Authorized to work in the US for any employer
WORK EXPERIENCE
Director Operations Manager
Graham Real Estate, LLC DBA mystorage - Virginia Beach, VA - March 2014 to June 2016
Hire, train, schedule and manage employees of all of mystorage Centers.
Advertise and perform monthly auctions for each site. Create budget and bonus structures.
Set policies and expectations for mystorage Centers and followed up with periodical audits.
Responsible for all marketing and SEO most notably 19 different social media sites and mystoragecenters.com.
Under my management, occupancy increased by an average of 20% and revenue is up 15% over last year. I
was a crucial element in development of two new sites by performing layout design, unit mixes, market studies
to create pricing ranges, and contracting vendors for advertising and construction.
Accomplishments
Designed and Managed the rollout of www.mystoragecenters.com
Under my management revenue, merchandise sale, occupancy and overall performance of these facilities
increased into being profitable for our partners.
Key Training Professional/ Manager
Public Storage - Chesapeake, VA - February 2011 to March 2014
Responsibilities
As a focal point for training in the district, I trained over 30 Managers and 4 District Managers.
Managed a 1500 unit property, which included meeting rigid sales goals and delinquency percentages,
property and grounds maintenance, customer service, daily paperwork, cash handling and account
management, and monthly auctions.
A rotating roster of Managers reported to me on a day- to-day basis for coaching and assistance; I would then
communicate the results to the District Manager.
Accomplishments
Circle of Excellence Public Storage | 2012 and 2013
Frequently recognized as a top-performing manager in every company.
2. Was ranked 7th out of over 2500 properties in my tenure at Public Storage.
District Learning Specialist
Extra Space Storage - Various properties in Southern California - June 1999 to February 2011
Responsibilities included
directly supervising others, I served as a customer service representative and was responsible for meeting
rigid goals and deadlines, training new employees, developing and meeting budgets, finances and schedules.
Key Trainer to roll out new software and train employees on two different occasions, in support of a merger
between Extra Space and Storage USA. Experienced in up-selling products and services that our company
offers.
Familiar with the standard suite of Microsoft office components, such as Microsoft Word document creation,
Excel spreadsheets and PowerPoint presentations, and the storage and financial automations systems used
by both Extra Space and Storage USA
Accomplishments
The All Star Award Extra Space Storage | 2004-2005
Manager of the Year Nomination Extra Space Storage | 2005 and 2006 .
I have spent over 16 years in the self-storage industry and managed 13 facilities in four different states.
EDUCATION
Diploma
Huron High School - Ann Arbor, MI
2000
SKILLS
Managment (10+ years), Marketing (10+ years), Budgets (10+ years), Training (10+ years), sales (10+
years), Director Of Operations (2 years), Design (2 years), Merchandising (10+ years), Computer skills (10+
years), Inventory Managment (10+ years), Customer Service (10+ years), Hiring (10+ years), Schedules (7
years), Market Studies (2 years)
LINKS
http://www.slideshare.net/SandraGearhart/sandy-res-graphic
https://www.linkedin.com/pub/sandra-gearhart/27/ba1/7a8
AWARDS
Divisional Circle of Excellence / Public Storage
December 2011
The top 100 properties company-wide are recognized with this award based on their results in customer
service, compliance, safety and operational standards.
Elite Circle of Excellence/ Public Storage
December 2012
The top 25 Managers across the entire company are recognized annually by joining this elite group.
Divisional Circle of Excellence / Public Storage
3. December 2013
The top 100 properties company-wide are recognized with this award based on their results in customer
service, compliance, safety and operational standards.