1. STANLEY MENSAH
P. O. BOX MS 148, New Achimota - Accra
Contact: (233) 242005847/263709319
Email: Stanley.Mensah@sc.com
Stanley.mensahone@gmail.com
CAREER OBJECTIVE
To be an astute banker with a broad knowledge base of retail and commercial banking.
KEYCOMPETENCIES
 Computer literate (MS office, MARCIS, eBBs )
 Excellent typing skills
 Quick learner
 Team player
 Strong organizational skills
 Good communication skills
 Project management
 Ability to work under pressure
EDUCATION
 Bsc. Marketing, September 2016 University of Cape Coast.
 HND Marketing, May 2010, Ho Polytechnic
 Diploma in Computer Studies, February 2005, Cysoft Institute of Information Technology
ACHIEVEMENTS ANDAWARDS
Certificate of recognition for excellent performance and commitment to the retail banking team in 2015
WORK EXPERIENCE
Standard Chartered Bank
Client Acquisition Ops (Sales Support Executive). 21st
May 2015 to Date
KEYRESPONSIBILITIES
 Authorizing sales application forms
 Scanning of sales application forms
 TPRS Data Capture for PersonalLoans
 Follow up on Scanning Issues
 Fixing of incomplete documentation
 Review of daily production reports for accuracy
 Reporting on daily sales submissions
 Quick Account Opening
 Credit Reference Bureau checks.

2. 
Branch Operation Clerk 10th
November to 18th
May
KEYRESPONSIBILITIES
 Ensuring a 24 hour turn around time (TAT) for customer instructions.
 Ensuring compliance with SCB policies and regulations
 Acting as a Cheque Deposit Kiosk Custodian.
 Branch investigations – internal investigations
 Processing of clearing cheques
 Handling all issues with customers ATM cards.
 Checking Current account/ Savings account, and Personalloan forms for processing.
 Scanning of all documents for processing.
Officer, Service Delivery & Transformation 7th
May 2014 to 1st
November 2014
KEYRESPONSIBILITIES
 Daily receipt and capture into PIL tracker, of all loan applications
 Distribution of applications to quality assurance team for checking
 Receipt of both error-free applications and applications with errors from quality assurance
team and capture both into the tracker.
 Responsible for updating a loan processing tracker.
 Responsible for publishing of daily MIS for branch usage.
 Liaising with quality assurance team to ensure all branch sales staff have accurate
information on personal loans.
Quality Assurance Officer 1st
October 2012 – 7th
May 2014
KEYRESPONSIBILITIES
 Credit bureau checks and analysis of reports generated on all personal loan application forms.
 Validation checks on documentary completeness of loan applications.
 NORKOM checks on all personal loan application prior to data capture.
 Handling of customer enquiries and complaints regarding personal loans.
Amanokrom Presby Junior High School
National Service 3rd
October2010 to 31st
July 2011
KEYROLE
 Head and Tutor of the Information Communication and Technology department
ST JOHN OF GOD HOSPITAL
6th
July to 28th
August 2009
 I undertook an industrial attachment as a requirement for the HND certification at St John of God
Hospital in the Western Region where I helped the National Health Insurance Officer to check
whether the insurance card of the patients were expired or not. I also helped in the records room

3. by preparing the hospital cards for the new clients coming to the hospital, replacing their missing
cards with new ones and also sending their folders to the folder room for safe keeping.
BARON DISTILLERIES
August 4th
to October 10th
2008
 Undertook an industrial attachment as a requirement for HND certification at BARON
DISTILLERIES, the producers of alcoholic and non-alcoholic beverages where I helped the
research and development department on daily basis to get information about the customer’s
reaction towards the company’s product. I followed the sales team on trip to see their
interaction with the customers.
Stepsei Enterprise
Assistant Manager August 2005 to September 2007
 Management of the marketing section of The Enterprise where I advertised their services to
the business community.
 Computer instructor at the IT section of the enterprise, where I trained people in software
courses such as Introduction to computers, Microsoft Word, Excel, Access, PowerPoint,
Publisher, CorelDraw, Photoshop, Corel Photo Paint and Swish.
 Letterhead design for institution
African Business Bureau (A.B.B)
Marketing Executive June 2005–August 2005
 Training of The Company’s sales representatives.
 Marketing of The Company’s products.
CIIT(CYSOFT INSTITUTE OF INFORMATION
TECHNOLOGY
Teaching Assistant
1st
March 2005- 30th
March 2005
 Teaching of students of the computer school
EXTRA CURRICULARACTIVITIES
24th
October 2016- 4th
November 2016
 Participated in TRAIN THE TRAINER training program organised by Standard Chartered
Bank.
2nd
August 2013
 Participated in a Mindshift training program organised by Standard Chartered Bank.
October 2008 – May 2010
 A producer and a presenter at Volta Premier FM.

4. 1st
April to 1st
May 2009
 Played a key role in a group of individuals from the marketing (2010) class that organized items
both in cash and in kind to be donated to the lepers at the Ho leprosarium in May 2009.
HOBBIES
 Reading, watching detective movies,playing and listening to different genres of music, watching &
playing football, table tennisand volleyball.
REFERENCES
1. Mrs. Aurelia Kwao-Quist
Branch Operations Manager
Highstreet Branch, Standard Chartered Bank
Tel: +233208160434
2. Amanda Quartey
(Client Acquisition Operations Manager)
Standard Chartered Bank.
Awudome, Accra
Tel: +233244225692/+233273044695