1. After sales officer at KDDI Vietnam Co., Ltd.
(January 2013 - Present)
 Preparing quotations at the request of front sales officer,
including contacting and negotiating with the vendors.
Searching for vendors offering the best possible deal that meets
customer’s requirements both in terms of quality and value.
 Preparing custom documents for customer’s formality processes.
Contacting with freight forwarder for customer’s equipment
delivery and custom registration. Dealing with any possible
discrepancies with the custom such as custom inspection.
 Arranging equipment delivery time for equipment and services
to the customer at pre-agreed terms.
 Placing orders to vendors for equipment and services based
upon approved quotation from customer. Negotiating time of
delivery and location.
 Preparing delivery documents and red invoices to the customer
upon pre-agreed deadline.
 Contacting with customer to finalize the project by means of
issuing of red invoices, request of payment or any relevant
documents.
 Managing the OMS (Ordering management system) by means
of updating/creating new customers, updating exchange rate,
modifying quotations and other administrative tasks. Managing
and controlling customer and vendor database of the
company.
 Assisting accounting department by issuing red invoices upon
receiving signed delivery notes. Gathering and proof checking
vendor invoices, contacting customer regarding payment.
schedule and other related tasks.

DUONG THUY LINH
Email: Duongthuylinh2012@gmail.com
(+84)126 605 9013
45/74, Thanh Cong Street, Ba Dinh District, Hanoi, Vietnam
ABOUT ME
Forward-thinking
professional offering a
unique combination of
creativity and analytical
skills with the ability to
assess both vantage
points simultaneously for
an effective balance of
visual nuance and sound
business decisions which
are easily transferable
into a variety of positions.
With client-focused
relationship mindset,
dedicated to exceeding
client expectations,
maintaining strong, fruitful
working relationships with
customers to gain their
trust and respect.
WORK EXPERIENCES

2.  Supported human resource department in registering
documents with the building administrative officers. Flight and
accommodation booking for general director, sales officers
and engineers. Ordering and managing office supplies.
 Managing and tracking project progress, ensuring project
completion to proceed with payment.
 Reminding and renewing maintenance contracts that are
going to or has expired. As well as contacting directly with
customers to settle the agreement for the renewing of
maintenance contracts.
 Assisting the front sales team in handling internet and phone line
installations and registrations to ensure that the clients have fully
operating internet and stable phone line connections before
customers move into a new building.
 Preparing weekly report for general director of issued invoices
to customers.
Owner of online retail business
(2009 – 2013)
 Developed a business model to exploit a perceived gap in the
youth clothing market.
 Researched requirements of this youth segment to develop an
appropriate product range.
 Established supply lines for products in China, Thailand and
Marketed products and services through a variety of social
media portfolio.
 Created and maintained social networks for brand and product
marketing.
 Developed a customer data base to keep customers informed
of new product and service offerings.
 Established different marketing campaigns and discount
strategies to compete with the existing competitors and future
new entrances.
 Built and maintained brand image of the business to gain
customer’s trusts, support and loyalty.
 Arranged delivery time of customers’ ordered products and
informing the customer of its arrival. Arranged with logistic
services to deliver the products to customers on time.
PERSONAL ATTRIBUTES
Ability to apply myself to
the successful
completion of complex
tasks
Desire to constantly
improve my knowledge
base and skills as
evidenced by being self-
taught establishing a net
based business
Good and excellent
communication skills with
the knowledge of various
and different languages
Creative minded,
personable, friendly, and
approachable
Entrepreneurial minded
Always willing to go extra
mile
Problem solving attitude

3. Public Relation Marketing Internship at Western Bank
(March 2011 – May 2012)
 Assisted the PR Marketing team in managing clients’ data for
event management.
 Carried out the translation work for PR Marketing team both in
written and oral form.
 Prepared speeches, visual presentations and public talks for the
higher officials.
 Assisted and participated in the marketing team for problem
solving.
 Prepared written reports and presentation documents for the
Western Bank’s events.
 Assisted in the editing and preparation of video clip, audio and
visual materials as well as the website of the company
 Took and chose the photos, audios and sounds for the video
presentation for public events such as press conferences,
opening days, tours and company website.
Commercial Lending Internship at Techcombank
(April 2011 – June 2011)
 Used analytical and foreign language knowledge to assist
finance team in proof checking and preparing documents.
 Prepared written reports on my experiences for course
assessment work and gave feedback to employer.
 Received analysis reports from seniors and made Power Point
presentations to explain the analysis results by way of diagrams
and pie charts.
 Met with applicants to obtain information for loan applications
and to answer questions about the process.
 Explained to customers the different types of loans and credit
options that are available, as well as the terms of those services.
SKILLS
Microsoft Office Word
Microsoft Office Excel
Microsoft Office Power
Point
Microsoft Outlook
Adobe Photoshop
Adobe After Effect

4. LANGUAGES
VIETNAMESE ENGLISH RUSSIAN
VOLUNTEERING
Volunteered at Educational
Supporting Project for
Sustainable Development
Club in Pa Che 2 - Son La
(17th November, 2012 – 18th
November, 2012)
Christmas Program of
Volunteer For Peace
Vietnam organization for
children with disabilities at
Bien Giang Center
(16th November, 2012 – 22nd
December, 2012)
Tree planting event by
AEON MALL in Ba Vi
(31th August, 2014 and 21th
March, 2015)
EDUCATION
High School Diploma in Russia at State Educational
Institution Number 325 in Russia.
2003-2007
2008-2009 Study of English at Coleman College in Singapore.
2009 Received TOEFL ibt Certificate with the score of 88
Advance Diploma of Banking and Finance Studies at
Raffles International College in Vietnam
2009-2011
Bachelor of Commerce in Banking and Finance Studies
at Raffles International College in Singapore
2011–2012