Modern ‘connected aircraft’ generate vast amounts of data. But how can airlines collect, distribute, and rapidly apply that data to improve operational performance and the customer experience? How can connecting technologies help to truly integrate the aircraft into the airline’s IT infrastructure, both in the air and on the ground? From in-flight passenger connectivity, crew tablets and Electronic Flight Bags (EFBs) to new generation satellite technologies and wireless techniques at the gate, what are the enabling technologies for airlines to realize the full potential of connected aircraft?

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Enabling the
connected
aircraft
Gregory Ouillon
Chief Technology Officer
SITAONAIR

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Connecting aircraft is what we do
SITAONAIR launched in Jan 2015, combining all
Aircraft related activities of the SITA Group
• decades of experience and leadership in
air to ground communications
• We proudly enable leading airlines passenger
cabin services, with some of the first GX
• We offer a large suite of aviation application
& data services on-board and on-ground
• We strongly believe in nose-to-tail digital
transformation through connectivity
1,300
30,000
14’000
1’800
80%
airlines using our ATC
and safety services
Ground stations and
satellite coverage
aircraft from
400 airlines
daily internet
sessions
daily connected
cabin flights

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al awareness
SITAONAIR Pioneering e-Aircraft™ solutions
Internet ONAIR
Inflight Wi-Fi
ONAIR Play
On-demand
Entertainment
Mobile ONAIR
Mobile data,
SMS and voice
CrewTab
Digital operations
CrewRetail
Onboard sales
CrewServices
Concierge
EFB
EFB Weather
Services
Aircraft Health
Air framer data
Aircraft Data
Management
OEM svcs
vQAR*
QAR data svcs
Aircraft
Maintenance
Digital Aircraft
operations
Device Management
Mobility
Air Traffic Control
AIRCOM®
FlightMessenger
AIRCOM® Server
AIRCOM®
FlightTracker
Real-time tracking
AIRCOM®
Info Services
Surface weather,
wind uplink, d-ATIS
AIRCOM®
FlightPlanner
Navigation & briefing
ATS AIRCOM®
Solutions
Airport Tower
Systems, En route
Systems
ATS AIRCOM®
Services
Pre-FANS, FANS,
ATN
Link ONAIR IP Satellite / inflight connectivity
Gate Connect Gate Link Wi-Fi / 3G/4G at the gate
AIRCOM® Network Services (ACARS) ATS AIRCOM® Network Systems
ONAIR Plug Wireless network to connect airlines’ devices
AIRCOM® Connect aircraft data connectorInstallation Services and Equipment Resell
SITAONAIR
Enablingproducts
SITAONAIR
ApplicationServices
Passenger Cabin Crew Cockpit Crew Aircraft Flight Operations Air Traffic Control
AIRCOM®
Connect
SITA ATI Cloud global services

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The SITAONAIR approach to enable the e-Aircraft
Some of our focus
Onboard digital transformation
through apps and systems
Broadband enablers
GX Aviation
Next generation
safety services
Aircraft data
management
Application and infrastructure services, data brokerage

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Connected Aircraft: addressing core business drivers
grow
ancillary
revenue
differentiate
passenger
experience
improve
air navigation
safety
improve
operational
efficiency
Broadband connectivity is enabling a new ‘long’ cycle of innovation

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Is connected aircraft just about connectivity ?
Connectivity unlocks the Airline digital transformation, with a wave of ICT technology
hitting the aircraft
data explosion
ownership & rights, capacity, access
and control, governance, compliance
connectivity galore
SBB, Ka, Ku, ATG, Wi-Fi, 3G/4G,
Satcom aero, VHF/VDL
onboard architecture
line fit and retrofit architecture power
games, lifecycle and cost, lock-in
Security
aircraft integrity, certification,
cyber-security, cabin-cockpit
(near) real time
monitoring, tracking, awareness,
optimization, decision-making
analytics and BI
data valuation, predictive
operations, dashboarding
apps, apps, apps
onboard, on mobile, in OCC &
warehouse, connected, in the cloud
mobile for all
crew & pilots, passengers,
digital operations, Wi-Fi, 3G/4G
content everywhere
passenger, IFE, EFB, charts,
weather, QAR/DAR, IoT, safety

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From connected aircraft to e-Aircraft™
Requires modular, integrated solutions supported by common capabilities
AirframerATC Airline OEM MROContent
Aero Satcom
VHF/VDL
Broadband
Satcom
Wi-Fi 3G/4G
Onboard software
and data integration
Secure cockpit and cabin
aircraft communications
Ground IT, cloud, networks
Connected to all stakeholders
Content exchange and collaboration
Apps and systems integration
24*7 global service operation
Onboard systems
data management & brokerage
Rolls-Royce proprietary information
Customer value examples
• Efficiency – Flight profiling and optimization
• Maintenance – Proactive life management
• Maintenance - REMOVE
• Availability – Schedule stress management
NB. Clean up and use latest
graphics from platform……
INSERT APPROVED GRAPHICS

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From connected aircraft to e-Aircraft™
Delivering true business benefits
AirframerATC Airline OEM MROContent
Aero Satcom
VHF/VDL
Broadband
Satcom
Wi-Fi 3G/4G
Delighted Passenger
Increased revenue
On-time performance
Fleet availability and utilization
Lower cost of maintenance
Fuel efficiency
Shared situational awareness
Cost-effective compliance
Increased throughput
Onboard systems
data management & brokerage
Rolls-Royce proprietary information
Customer value examples
• Efficiency – Flight profiling and optimization
• Maintenance – Proactive life management
• Maintenance - REMOVE
• Availability – Schedule stress management
NB. Clean up and use latest
graphics from platform……
INSERT APPROVED GRAPHICS

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A cabin
perspective

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Broadband connectivity is gradually changing the approach to delivering Passenger Experience
Accelerating innovation lifecycle
Zero-touch content update
Connected cabin directions
Ground like Internet and
mobile experience
Monetizing and engaging
passengers
• Services delivered from the ground
• Virtualizing onboard footprint with shortened software cycles
• Continuous IFE and w-IFE update with O&D localized content
• Streaming & broadcasting blending in new experience
• The satellites are here, things will always get better
• Dynamic traffic management, shaping &filtering, profiling
• Concierge, loyalty, passenger journey, sales and retail
• Advertising and sponsoring
Passenger centric service • Service consistency across platforms and fleet
• Flawless availability, globally 24*7

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Connected
aircraft and
operational
efficiency

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• Engine data from airlines typically is in
• Multiple formats (even from same airline)
• Multiple delivery protocols
• Data therefore not easily put in
one central reliable repository
• Data gaps can be due to
aircraft in hangar or
ACARS / data collection faults
The challenge of engine data collection
An operational efficiency example
Airline X
Airline Y
Airline Z
Fleet 1
SITA ARINC
other
DSP
airline
Host
messaging
system
Type B/FTP FTPFTP Type BIP/MATIP
Airline Z
Fleet 2

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A lot of capability is already there and value can be created with co-innovation
Engine data collection enhanced and simplified
SITAONAIR leveraging its portfolio to
provide a unique solution
Value for
Rolls-Royce
and its Airline
customers
Minimize burden of
missing data on airlines
Monitor and detect missing
data
Alerting and Resolution
Single source of data
AIRCOM FlightMessenger
Maximize fleet availability by
eliminating “data blind” aircraft
Simple, cost-effective, reliable
data access
Data enrichment and
correlation
Confirm root causes and take
instant action

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3G/4G
Wi-Fi Gatelink
Unlocking the Connected Aircraft with a universal data management platform
Moving to zero-touch aircraft data exchange
SITAONAIR Network
Collect, Store
Decode and Secure
Normalize and Enrich
Assure & Report
Other QAR/DAR
collection
Aircraft Health
Management
Improve
Operational
Efficiency
Improve Airline
and Passenger
Safety
vQAR Ground
server
Aircraft
Maintenance
Flight messenger
Other ACARS
collection
AIRCOM® server and Airdatabox
Other Data
weather,
flight reports,
Air Traffic Control,
IOT, NOTAM,
Charts, EFB data, IFE
SITA Cloud
Expose and Distribute
MIAM / ACARS / IP
Passenger
and Crew

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3G/4G
Wi-Fi Gatelink
SITAONAIR
Network
DAU/
DMU
A717/QARA429
A717/DARDiscrete
A429 (A/C)
MIAM / ACARS / IP
AIRCOM® Connect
Aircraft
Interface
Device
• Aircom® Connect software suite as a data and
communications management toolbox
• Already running on a range of EFBs and
extending to more avionics in line fit and retrofit
• Least cost - best value connectivity routing
Building portable software for fleet independence and connectivity optimization
Enabling aircraft data, on-board apps & EFB
ACARS
System
Cabin /
Cockpit
Satcom
CWLU /
TWLU
Collect, Store
Decode and Secure
Normalize and Enrich
Assure & Report
Expose and Distribute
AIRCOM® server and Airdatabox
Apps
Server
EFB

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1. Connected ? but I’m connected !
2. It’s all about data and managing end-to-end
3. Application is driving digital transformation
4. Business processes run on 24*7 global service
5. Digital transformation choices across the fleet
and along the technology life-cycle
The next 5 years will require focused integration across technology components and stakeholders
Getting returns on the connected aircraft opportunity

17. DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request
only.
Source: presentation of Gregory Ouillon, SITAONAIR
at the 2016 SITA Air Transport IT Summit, Barcelona.
2016 Air Transport IT Summit. Confidential. © SITA 2016