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From Apples to  eye surgery:  designing useful user experiences By Ruth Ellison Twitter: @RuthEllison For Canberra Girl Geek Dinners #2 On 4 th  April 2009
 
[object Object]
What is user experience (UX)? ,[object Object],[object Object]
What is user experience? ,[object Object],[object Object]
[object Object],[object Object],[object Object],Want more info? Check out this excellent article by Whitney Hess about  10 Most Common Misconceptions About User Experience Design , located at http://mashable.com/2009/01/09/user-experience-design/?cp=2
 
Why is  good  UX important? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Impacts of bad UX ,[object Object],[object Object],[object Object],[object Object],Angry!  By danorbithttp://www.flickr.com/photos/danorbit/2278238975/  Available under  Attribution-Noncommercial-No Derivative Works 2.0 Generic  license
Who’s responsible for UX? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
It’s everyone’s business
User experience needs to be... ,[object Object],[object Object],[object Object],[object Object],[object Object]
Valuable
 
Usable
More Bars in more places  By DeaPeaJayfrom http://www.flickr.com/photos/deapeajay/2456458827/ Available under a Creative Commons  Attribution-Share Alike 2.0 Generic  license
Source: http://i.gizmodo.com/5162715/cheap-user-interface-hack-finally-solves-tv-remotes-stupidity
Engaging
 
Playing four way pong  By Ruth Ellison http://www.flickr.com/photos/laruth/2898887818/in/set-72157607568443264/ Available under a Creative Commons  Attribution-Noncommercial-No Derivative Works 2.0 Generic  license
Source: http://reviews.cnet.com/i/bto/20080227/Wii.jpg
Credible
Which one instils more confidence?
 
 
Pleasurable
Photo sources: http://daddytypes.com/archive/apple-iphone-in-hand.jpg http://www.textonphone.com/img/iphone.png
How do we go about creating great experiences?
[object Object]
Think about... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Think about... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Think about... ,[object Object],[object Object],[object Object],[object Object],[object Object]
Do... ,[object Object],[object Object],[object Object]
Get... ,[object Object],[object Object]
Do... ,[object Object]
[object Object],[object Object],[object Object]
When Signage Goes Wrong  By rdolishnyhttp://www.flickr.com/photos/rdolishny/2760207306/ Available under a Creative Commons  Attribution-Noncommercial 2.0 Generic  license
Thanks! ,[object Object],[object Object],[object Object],[object Object],[object Object]

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From Apples to eye surgery: Designing useful user experiences