1. Marcelo A. Lopez
Cauayan City, Isabela 3305., Philippines
Email add: marcq.lopezabella@yahoo.com
Mobile No:
OPERATION MANAGER WITH A VERSATILE ADMIN FUNCTIONS, INTERNAL
AUDITOR FOR PRODUCT QUALITY ASSURANCE, HR OFFICER.
P R O F I L E:
WORK EXPERIRNCE:
Operation manager: (Freemont Foods Corporation - Jollibee).
Dedicated restaurant manager with over two years of experience. Outstanding interpersonal, negotiation,
and mediation skills. Adept at cost control; reduced labor and cost of goods by 15% through strategic
staffing and budget development.
Operation manager: (North Central Luzon Territorial Distributor - FJB – JAB Enterprises).
Dedicated Distributor manager with over a years of experience. Handling three Sales Supervisors, Nine(9)
Booking sales representative and Sixteen (16), Van sales representative, with more than twenty principal
suppliers for Goods & Pharmaceuticalproducts, including five (5) major principals this are:MONDELEZ,
FONTERRA, LAMOIYAN, ATC & NEUMANN.
Admin In - charge:
Reliable, success-driven and competent professional, with more than a year hands-on experience in clerical
and executive support tasks. In depth knowledge of a variety of administrative tasks; entering office data
into Advanced based system, producing and corresponding reports, maintaining and updating office
records. Proficient in accurately taking minutes of meetings. Excellent verbal and written communication
skills. Utterly dedicated to utilize earned skills in the field of administration by working effectively and
consistently.
HR Officer:
Recruiting, Interviewing, giving of exam,orientation of compensation, providing legal documents, signing
of job offer and agreement, hiring, training, promotions/termination, implementing of policies, doing set
up of programs.
Internal Auditor - for product quality assurance(GLOBAL WAREHOUSE STANDARDS):
 Responsible for investigating, analyzing & solving the problems in part quality.
 Extending support to global quality & compliance, regional supply chain, customer
logistics, regulatory compliance, brand protection functions to meet high level
enterprise objectives.
 Auditing the company warehouses for quality, regulatory, safety & security
requirements.
 Complaint Vigilance Management: Handling, investigating, reviewing, closing
and trending of customer complaints, responding to complainants.
 Reviewing the procedures, systems, documents to ensure the local regulatory
compliance and to meet the global regulatory standards.
 Prepared for regulatory audits and other regulatory authorities.
 Conducted audit & monitored GWP activities, calibrations, validations, sampling.
 Review of batch records & related documentation for fast release of batches
 Potential quality risk & take effective actions to eliminate.
 Ensure accuracy of Inventory.
Sales Data Entry Specialist/Analyst:
Exceptionally accurate, fast paced data entry specialist with excellent keyboard typing and
computer skills. Worked simultaneously and efficiently on separate data entry tasks. Error
Corrections, Other Functions:

2. K E Y - A C H I E V E M E N T S:
As Operation manager:
 Decreased office expenditures 15% by implementing needed on stocks/supplies and
standardized ordering procedures.
 Adept communicating effectively with customers, vendors & staff.
 Able to motivate employees to perform at their maximum potentials.
 Maintain expenses below budget through accurate planning, waste reduction, purchasing
and cost effective operating procedures.
 Excel in resolving employer challenges with innovative solutions, systems and process
improvements proven to increase efficiency, customer satisfaction and the bottom line.
 Belong to star circle award achieving of excellence, achieving Bronze star (FCPC) &
Triple "A" superior on cash control audit - JOLLIBEE.
 Promoted to higher level of management after 1 year.
As HR Officer - Covering Recruitment:
 Strengthened company's presence while driving improved recruiting approaches designed.
 Developed strategic recruitment plan and intensify to high standard procedure on
recruitment of manpower needs.
 Played integral role in building synergy with employees and new Leadership Team.
 Saved company ___pesos, annually by decreasing trainee's compensation from 200ps to
175ps. Provided management training to create more meaningful and productive
performance of employee's, corrective actions, and discipline/discharge procedure.
As GWP - Internal Auditor for Product Quality Assurance.
 Improved Good Warehouse Standards from poor standards to Gold and to Platinum standard.
 Developed new quality standards for better quality performance and reliability.
 Decreased warehouse B.O. by 98% after implementing high standards on GWP.
As Admin In - charge:
 Provided exceptional support to managers and co-workers which increased overall efficiency by
30%
 Provided backup support to other departments which was highly admired by the General Manager
 Demonstrated excellent abilities in customer orientation by assisting the marketing department in
promotional activities and campaigns.
SalesData Specialist/Analyst:
 Reorganized the data entry procedures of the company by introducing “Accurate Tutor” resulting
in time efficiency and data accuracy.
 Consistent in meeting set targets following efficiency and accuracy.
 Proficient in MS Word, Excel and software database.
 Effectively meets data processing goals and production standards.
 Highly organized, flexible and reliable.
 Energetic; completes work before deadlines
 Quickly computes figures and calculation
 Entered information from important documents into company database with great
accuracy.
 Compared data from original sources to monitor mistakes and posted in database.
 Corrected mistakes and compared data received from departments before inputting to
database.
 Assisted other operators in locating/correcting errors in data.
 Maintained records for completed projects for top departments’ future reference.
 Made sure database is secured by implementing necessary security measures

3. KEY SKILLS:
 Operation management  Report & Document
Preparation
 Records Management
 Teambuilding & Supervision  Accounts Payable / Receivable  Meeting & Event Planning
 Staff Development
&Training
 Bookkeeping & Payroll  Inventory Management
 Policies & Procedures
Manuals
 Expense Reduction  GWP - global warehousing
 HR - Recruitment(new
hires).

Training and seminars attended:
NAME OF COMPANY/INSTITUTION TRAINING & SEMINARS ADDRESS OF
VENUE
YEAR - ATTENDED
1. Mondelez International Supply Chain Academy &
Sales Training
Capabilities(6Stacs).
Sucat Parañaque,
Philippines
2013
2. Coca - Cola Bottlers Phils.
Inc.,
Beverage Quality &
Equiptment Maintenance
Zamboanga City,
Philippines
2009
3. Freemont Foods Corporation
(JOLLIBEE)
Management training &
leadership
World Trade
Center, Manila,
Philippines
2008
4. Notre Dame College 5th National Phils.
Council of Management
Congress
Ilo ilo City 2000
PERSONAL INFORMATION:
1. Name : Marcelo A. Lopez
2. Date of Birth : May 15, 1980
3. Nationality : Filipino
4. Age : 36 years Old
5. Height : 5feet and 10ten inches
6. Sex : Male
7. Status : Married
8. Religion : Born Again Christian - JCTD Church
Character Of References:
Gerson Garcia
Sales Operation and Capabilities Head
Fonterra Brands Phils., Inc.
09178658985
Geroldo “Gerold” Bangalan
Territory Distributor Executive
Mondelez International
0917537009
Roland Joseph N. Cangco
Customer Development Specialist
Lamoiyan Corp.
09778119453
EDUCATION:
NOTRE DAME COLLEGE - BSC - Bachelor of Science in Commerce - Major in
management, Minor in Accounting.