1. 818.355.7926
Cipriano Reyes 7851 Ventura Canyon Ave #315Panorama City, CA
Cp175@live.com
Operations/Fulfillment LEADERSHIP SKILLS
Proven success in owning and driving distribution center operations budget’s and KPIs with both data driven
results and logical processes.
 Comfortable building individual KPIs and staffing needs to ensure work force is flexible and responsive to
variations in workflow.
 Strong understanding of the Company’s physical assets (building, equipment, inventory, etc) are properly
controlled, maintained, protected and utilized.
 Passionate about implementing policies and procedures to improve inventory integrity, and comfortable
ensuring proper management of inventory in excess of $30M.
 Thorough understanding of different levels of compliance with regards to OSHA, DOT, and EPA regulations.
 Experience providing vision leadership while supporting all aspects of the distribution vertical to improve
overall efficiencies.
 Strong analytical understandings of different performance matrix to better improve overall warehouse
performance.
EMPLOYMENT HISTORY
Operations Manager
Topspin Media/Bandmerch (April 2014 to
Present) Burbank, CA
Complete visionary for growing and implementing best practices to ensure overall fulfillment center growth
and efficiencies.
 Implemented an aggressive strategy to reduce inventory variance from 11% to less than 1%.
 Fully lead staff restructuring to ensure procedures, policies, and training were followed through with to
reduce work-related injury/illnesses for a safe and healthful workplace
 Continued design and implementation of improvement and quality strategies to improve the quality of
all warehouse quality control activities that resulted in and increased high performance.
 Actively participated in senior management and executive meetings to share ideas, evaluate options
and set policies.
 Leverage cost savings strategies that resulted in an immediate reduction in overall expenses by 30%.
 Spearheaded new shipping strategies that lead to an increased shipping revenue of over 27% and dropped
consumer-shipping costs to support increased online conversion.
 Recruited, developed, and retained best in class high performance team at all levels within the warehouse.
 Oversaw department projects ensuring completion within scope, time, and budget parameters.
 Managed five direct reports and over 16 indirect reports depending on shift dependencies.
Operations Manager
AMS Fulfillment (February 2011 to April 2014)
Valencia, CA
Responsible for overseeing multiple product lines through various distribution channels.
 Worked alongside top-level executives to understand and implement client’s global fulfillment strategies.
 Developed productivity and accuracy standards along with follow -up to ensure acceptable quality
control standards were met.
 Identified operational policies and procedures that needed improvement to ensure successful
processing of orders.
 Managed a full team of 62 to ensure professional development and safety within warehouse.
 Ensured all production targets to ensure success. Addressed process exceptions and failures.
 Performed method audits in order to provide performance feedback to staff.
 Maintained impeccable work environment standards to ensure high volume of packages were
picked, packed, and shipped on time to meet daily targets.
CEO

2. PHOENIX Logistics (July 2002 to March 2009)
Valencia, CA
Owned and operated a highly efficient local logistics company.
 Supervised logistics operations including customer service, freight loading and unloading, dispatch
and proper documentation and procedure control.
 Evaluated and lead changes in preferred work methods to increase productivity of
dispatch/warehouse operations.
 Ensured compliance with all financial policies and procedures to ensure inventory accuracy and
control, returns, damages, etc.
 Strong understanding of the relationship between decision-making and profitability.
 Developed location-specific customer goals and objectives to ensure our commitment to each
customer was met.
 Properly planned work assignments to ensure effective use of fleet/warehouse equipment.
EDUCATION
 AA Degree
 SIXSigmaTraining
 SlottingTraining
 5-S Training Toms Shoes
 Pre OSHA AuditTraining,pre OSHA auditor
 WarehouseSafetyTraining
 Assembly Training,Production OperationsManager
 Forklift Certified
 AccidentIncidentReport Training
 Agile Elite system
 ExtensiveATC training (Auto RepairCertificatefromToyota)
 Certified Mechanic(ASE)