1. GEORGE PALACIOS
11521 Pratt Avenue Mobile: (915) 504-3799
El Paso, Texas 79936 geopal@sbcglobal.net
PROFESSIONAL SUMMARY
Results-oriented Management Professional poised to deliver progressive growth combining technical
operations, sales, marketing, and project management abilities. A change agent acknowledged for
balanced judgment, with the capacity to manage within a broad spectrum; expert in program infrastructure
design and process development with the strategic vision to expertly manage the execution of diverse
responsibilities. Possess outstanding leadership skills; tested and proven in cross-cultural environments
with the ability to quickly and effectively adapt to a broad spectrum of operating challenges, demanding
deadlines, and complex market conditions.
CORE COMPETENCIES:
Operations Management Strategic Business Planning Budget Management
Human Resource Management Financial Management/Cost Control Workflow Planning
Recruitment Management Account Acquisition Retention Strategies
Staff Leadership/Development Logistics Management Training Management
Market/Business Development Sales/Services Strategies Process Improvements
Asset Management Performance Management Revenue Optimization
Proficient in Microsoft Office (Word, Excel, & Power Point) & Related Software
Bilingual with Articulate Fluency in English and Spanish
EDUCATION
Master of Business Administration, Concentration: Human Resource Management
University of Phoenix, Santa Teresa, New Mexico
Bachelor of Science in Business Management
University of Phoenix, Santa Teresa, New Mexico
PROFESSIONAL EXPERIENCE
FMCSA, (U.S.DOT) El Paso, Texas 05/2015 - 12/2015
Motor Carrier Safety Specialist
⋅ Conducted inspections of carriers' equipment, drivers' documentation, insurance, and permitting
during highway operations to ascertain compliance with safety and permitting standards.
⋅ Performed routine inspections at ports of entry on commercial type vehicles (trucks and buses) to
determine if they comply with authority, registration, safety, and equipment system requirements.
⋅ Inspections include detection of missing, worn or defective parts including braking systems;
inadequate permitting and insurance; or drivers operating in excess of allowable hours of service or
without the required documentation.
⋅ Have the ability to inspect all types of trucks and buses for safety hazards, reviewing carrier
operating authorities and insurance requirements for evidence of violations of the regulations and
explaining the regulations and program requirements to carriers or drivers found to be in
noncompliance.
Justin Brands Inc., El Paso, Texas April 2014- 05/2015
Production Supervisor
Progressive experience managing Production, Quality, Safety and Cost Control for large boot
manufacturing company. Oversee daily production line for boot manufacturer including the supervision
of 45-member crew, processing 1100 pairs of boots daily, resource allocation (labor/product), quality
control, and employee relations.
⋅ Controlled inventory and handling of raw materials; Co-ordinated with warehouse to improve
production flow and delivery.
⋅ Set up and adjusted work procedures to meet production schedules; Recommended changes in
working conditions and used equipment to improve efficiency.

2. ⋅ Resolved and analyzed work related problems; Transfers, discharges and disciplinary measures.
GEORGE PALACIOS PAGE 2
PROFESSIONAL EXPERIENCE (Continued…)
University of Phoenix, El Paso, Texas 03/2009 – 06/2013
Enrollment Advisor
Employed as an advisor to both potential and existing undergraduate and graduate student by
conducting appointments and identifying student’s educational goals. Assisted students with
understanding program requirements and financial obligations to maximize student experience.
⋅ Review, analyze, and synthesize personnel data, develop and prepare student action plans, and
advice on strategies to maximize individual’s abilities, and enhance career opportunities.
⋅ Manage the testing of all new students, verification of transferable credits, and review process for
all new applicants. Screen all areas of initial application documentation, complete all record checks,
and either accept applicants for, or removed them from the continuing process.
New York Life, El Paso, Texas 02/2008 - 03/2009
Licensed General Lines Agent
Served as client's advisor for personal and business financial planning, annuities, life insurance
products, and a variety of long term care products to generate personal savings and provide financial
security.
⋅ Provided financial analysis for clients and recommend effective and viable solutions regarding
issues in all personal and business financial areas; oversaw the strategic financial planning for
clients to enhance financial strength, growth, and performance. Assisted with recruiting candidates
by attending job fairs and interviewing potential agents.
⋅ Utilized advanced sales knowledge to independently manage the entire sales cycle, from initial
client consultation and presentation through the final sales closing; built solid client base using
consultative selling skills and product knowledge to design successful portfolios to fit the needs and
budget of each account.
Smurfit-Stone Container, El Paso, Texas 06/2006 – 09/2007
Production Manager
Performed as a Shift Manager with full P&L responsibility for the strategic planning and operations
management for the production and manufacturing of diverse packaging components and systems for
companies worldwide.
⋅ Supervised all process control, procedural development, and all continuous improvement activities;
analyze the daily performance of the business operation to optimize working capital, track and
analyze all costs, create and implement internal control systems, and apply lean principles to
streamline business processes.
⋅ Manage daily business planning and schedule all outgoing shipments of packaging components for
final assembly.
⋅ Managed the accountability of over $3M in raw materials monthly; monitor inventory levels daily
and oversee all operational forecasts of material requirements to maximize the use of all resources
to establish and maintain operational readiness.
⋅ Provide oversight of supply management and inventory control for tools, die, and equipment, and
manage the overall development, planning, and tracking of a line of inventory of over 5,000 active
parts (raw & work in process) valued in excess of $15M.
⋅ Directly supervised and oversaw the work efforts of a cross-functional staff of over 50 staff
members that includes technicians and machine operators overseeing manufacturing and quality
issues.
Cricket Communications, El Paso, Texas 01/2006 - 06/2006
Lead Retail Sales Representative
Managed broad-based and multi-function responsibilities for this wireless provider providing cell
phones, cell phone plans, broadband modems, data plans, accessories, and wireless service;
managed and execute key business processes and initiatives to ensure efficient store operations and
achieve profitability goals, including sales, merchandising, customer service, shrink control
responsibilities, and inventory control.