Risa resume for receptionist customer service

1. RISA THRASHER
Hamilton, ON L0R 1C0
Cell: (647) 965-2406
risathrasher@yahoo.ca
A reliable and conscientious individual with strong work ethics and the ability to manage multiple
projects in fast paced and deadline driven environments. An effective communicator and team player
seeking a new opportunity where skills and experience can make an immediate and positive team
contribution.
HIGHLIGHTS OF QUALIFICATIONS
• Effective communication skills with the ability to quickly assess client needs
• Well organized with the ability to prioritize heavy workloads
• Customer service driven with a strong belief in providing quality service excellence
• Strong work ethics; can work well independently or in a team
• Results oriented with solution based approach
• Computer proficient in Microsoft Office, Internet, E-mail and software including PMP, PC Law
and AcPac
• Keyboarding speed 50-75 words per minute
EXPERIENCE
Reception, Administration and Customer Service
• Greeted visitors with a friendly yet professional demeanor
• Ascertained visitor needs and announced them to the appropriate party
• Booked appointments and followed up to confirm time and date
• Performed administrative duties as assigned by team members and management
• Kept reception area tidy and clean understanding that this represented the company
• Processed payments and maintained books so that they balanced
• Prepared and made Bank deposits and checked statements against books
• Spoke to visitors in person, on the phone and via email
• Supported all departments where and as needed for support
• Organized emails and distributed mail to appropriate departments
• Resolved client concerns
• Operated cash registers, debit and credit terminals
• Opened and closed office ensuring all security measures were met
Management
• Created and managed a retail business
• Interacted and distributed products to outside vendors
• Traveled to meet with distributors and buyers
• Maintained company books and ensured profitability
• Dealt with potential purchasers and upsold them on products and services
• Ensured that company maintained profitability
• Maintained a financially stable lifestyle during the five years of company operation
• Sold business as a going concern

2. • Completed necessary documentation to export goods and to ensure safe and efficient shipping
RISA THRASHER
(647-965-2406
risathrasher@yahoo.ca Page 2
RELEVANT EMPLOYMENT
Balance Family Chiropractic 2013 – 2016
Chiropractic Assistant
Front Desk and Customer Service
Zeldin Collin Law Office 2009 – 2010
Receptionist
Personal Assistant
Mobb Medical 2007 – 2009
Receptionist
Sales and Customer Service
OTHER EMPLOYMENT
Kidz Klothes
Owner Operator
Dearborn Baby Furniture
Sales Associate
Livingston International/Airspeed Brokers
Customs Broker
Export Manager
EDUCATION
Stratford career Centre
Diploma in Travel and Tourism/TICO license
George Brown College
Diploma in Early Childhood Education (ECE)
Shaw Business College
Secretarial Degree
Smart Serve, First Aid and WHMIS trained
VOLUNTEERING AND COMMUNITY
Mike Case Cancer Fundraiser – Volunteer fundraiser
Fall Fair / Community Days – Volunteer
General Hospital and Plummer Hospital – Volunteer
Big Brothers / Big Sisters Cooperation – Volunteer

3. References Available Upon Request