The document outlines the training solutions offered by Richter 10.2 Media Group, addressing common talent problems faced by companies due to inconsistent employee training and knowledge retention. Richter provides tailored training media that enhances employee competency through well-defined processes and engaging video content. Their services have been successfully utilized by major clients to standardize training and improve performance outcomes.

1. T R A I N I N G S A L E S D E C K
This document contains proprietary information and may not be reproduced, transmitted, or translated in any manner without the specific consent of Richter10.2 Media Group.

2. Problem
Nearly every
company deals with
a talent problem.
You search to find the perfect person
for the role you need and, once
found, you feel like the problem is
solved only to ultimately lead to that
person leaving or changing roles
taking the knowledge with them
which starts the same cycle over
again.
It’s a draining process that happens
over and over.
Nearly every company
deals with a
talent problem
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3. Value Proposition
Your employees need consistent training to ensure quality and
effectiveness in their roles.
What’s actually needed is a process of training anyone for any role in the company in a consistent way to create an exact
outcome.
If you had each role clearly defined with an exact process for how to do that role so you could train anyone on that role, you
wouldn’t have to worry about finding the perfect person with the exact experience and you wouldn’t have to worry if they left.
This is where Richter comes in. We create interactive and effective training media that gets the message across to your
employees to adequately train them on how to executive the successful actions of that role. And we can do it in many different
styles, tastes and tones to suit your needs.
We've found that no matter the size of the company or how many employees, we can consistently accomplish this better, faster
and below what it would cost internally to pull this off.
If you are running into the problem where you don't have fully fleshed out training media, this is our speciality.
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4. Solution
Richter Training
is the solution.
With Richter training, we work
closely with you to formulate and
write the perfect training scripts,
and then we take it from there.
Our production team works
around the clock to create the
perfect training media that fits
your needs and we deliver to you
in record time but with quality
intact.
Richter
Training
is the
solution.
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5. Collaboration
Scripting & Formatting
Style Selection
Story Boarding
Voice Over Recording
Media Production
Internal Quality Control Check
Client Draft Approval
Finalize
Client Final Approval
Delivered
Our Process
Industry Leading
Mapping the process of each role and then building a series of videos to train your
people on the exact process for that role will dramatically improve competency.
You can’t scale knowledge in someone’s head but you can scale a well-planned
training model via video.
We’ve found that successfully training people requires the following:
Orientation
Training on how to do the role
Drilling to practice and test application
Doing the role
The above can be accomplished using a video training campaign along with
supporting material like study guide or FAQ packs as well as qual debug checklists
and quick knowledge drills. Every great sports team in the world is committed to a
culture of practice and training. A company shouldn’t be any different. Ultimately the
company that wins is the one that has the best, most competent people. That’s
attained through a culture of ongoing training and learning.
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6. Role Process Mapped in Sequence
Role Defined
Keywords Listed and Defined
Orientation Content Created
Training Videos
FAQ Guide
Knowledge Drills
Qual Debug Checklist
Deliverables
World Class
Deliverables
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7. Clients
Richter's Training clients are some of the largest and best companies in
the world.
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8. Feedback:
"Nice work, Team! The kids episode really shines and
that’s super important. Great work!”
“Love Love Love! Approved on my end, and GREAT work—
really nice!”
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9. Results
Problem:
Thousands of sales reps selling "DirectTV Now" with
an inconsistent sales message.
Solution:
Richter produced 9 training videos that sales
managers use to train their teams on a consistent and
effective sales message.
Result:
Sales managers no longer have to go in and correct
thousands of mistakes due to inconsistent messages
and only have to focus on ensuring their reps are
trained fully with the Richter-produced training
content.
Problem:
KnowBe4 needed training videos that were also
entertaining to give to their users to train them on
cybersecurity.
Solution:
Richter produced 26 "edutainment" videos in an
entertaining comic-book-style for KnowBe4.
Result:
KnowBe4 clients and users now use these videos to
train their staff on cybersecurity in a way that will be
well-received and understood.
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10. Acolades
Richter has earned a spot on the Inc 5000 list 5X, Silicon Valley Fast 50 4X and Entrepreneur360 2X.
We’ve also been featured in publications including: Inc., Entrepreneur, Bloomberg, Selling Power and
Idea:
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11. Fees
Our fees are as follows:
$55,000 - Internal Training Campaign / This includes:
Process Mapped
Role Defined
Keyword List and Definitions
Orientation Video
8 Training Videos in Sequence
FAQ Guide
10 Knowledge Drills (15-second drill videos)
Qual Debug Checklist for Role
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12. Seattle Office
3400 188th St SW Suite 650
Lynnwood WA 98037
408-659-6686
info@richter10point2.com
Tampa Office
600 Cleveland St Suite 920
Clearwater FL 33755
727-447-3600
info@richter10point2.com
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