1. RICHARD A. HAMMONS
6863 Pelican Lane  Carbondale, IL 62902  618-201-0540  richard.hammons@aol.com
BUSINESS PROFESSIONAL
RETAIL MANAGEMENT | WAREHOUSE OPERATIONS | LEADERSHIP
Business professional with expertise partnering with business leadership to achieve excellence and efficienciesin
multiple areas. Blend a unique understanding of retail, warehouse, loss prevention, customer service, sales and
operations management. A creative thinker, problem solver, and decision maker proven to effectively balancethe
needs of employees with the mission of the organization.
EXPERTISE INCLUDES:
 Warehouse Operations  Maintenance  Revenue & ProfitGrowth
 Factory Oversight  Leadership  Retail Management
 Machine Operations  Quality Control  Training and Development
 Loss Prevention  Change Management  Time Management
 Organization Optimization  Employee Engagement  Problem Solving
PROFESSIONAL EXPERIENCE
HOME CARE PROVIDER – CARBONDALE, IL (2008 - CURRENT)
CARE PROVIDER – 2008-CURRENT,CARBONDALE,IL
Providecare and support to family member and farm due to progressive illness.
 Providedoversight and ongoing personal care for family.
 Actively maintained agricultural property and produce.
BED, BATH AND BEYOND – CARBONDALE, IL (2000 - 2008)
Progressive career through the ranks.
STORE MANAGER -(2003-2008), CARBONDALE, IL.
Promoted to serve as a trusted leader and manager on business strategy and its people, organizational and
capabilities implications forRetail Store.
 In collaboration with corporationled efficienciesin operations and retail merchandising to drive revenue
and profitgrowth.
 Workstrategically and in partnership with the corporationto develop and implement focused workforce
strategies including recruiting, staffing, retention, organizational effectivenessand people leadership.
 Coordinated warehouse operations and merchandise delivery based on sales and marketing strategies.
OPERATIONS MANAGER – (2002-2003), CHAMPAIGN, IL
Led operations support groups and merchandise flow forretail store.
 Directed freight inflow and outflow forall merchandise.
 Oversaw merchandise returns and vendor processing for chargeback and delivery.
HARDLINES MERCHANDISE MANAGER – (2001-2002),CHAMPAIGN, IL
Performmerchandise and sales activities for hard line product flow forretail store.
 Directed team focusedon marketing placement and sales generation.
 Trained team and focused on customer advocacy to support business efficienciesand transactional sales

2. RICHARD A.HAMMONS  618-201-0540
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CUSTOMER SERVICE MANAGER – (2000-2001),CHAMPAIGN, IL
Customer Service advocateand leader of training and development forcashiers, retail team members and
supervisors.
SEARS - CHAMPAIGN, IL (1981-2000)
Progressive career through the ranks.
HARDLINE MERCHANDISE MANAGER (1995-2000),CHAMPAIGN, IL
Promoted to support merchandise responsibilities forhardware, lawn & garden, sporting goods, home
improvement and paint departments.
 Droverevenue and profitable growthfor assigned lines.
 Create strong succession planning and training development programs that enhance people skills,
customer service and sales capabilities.
 Customer service advocateand trainer for commission sales people.
 Directed merchandise flow and warehouse capabilities for assigned product lines.
AUTOMOTIVE MANAGER (1994-1995), CHAMPAIGN, IL
Led team of servicerepair professionals and commissioned sales group in free standing auto repair and sales store.
 Developed efficiencies in stock storage capabilities and improved merchandise standards in store.
 Drove profitable sales and growth strategies in both service industry and retail sales.
LOSS PREVENTION MANAGER (1993-1994), MARION, IL
Led loss prevention functions and asset management forstore and warehouse stock locations.
 Led reduction in shrinkage efforts withpositive profitcontributions to P & L statements for stores.
 Controlled merchandise flow withorganized strategies and asset protection.
COMMISSION SALES PROFESSIONAL (1981-1993)
Commission Sales professional for hardware,lawn & garden, sporting goods, home improvement and paint
departments.
 Multiple locations including Evansville, IN, Marion and Carbondale, IL.
 Recognized on many occasionsfor top sales contributions
EDUCATION & CERTIFICATION
ASSOCIATE DEGREE:Pending – Computer Design – GPA 3.75 - John A. Logan Community College, Carterville, IL
ENGINEERING DEGREE – Tool & Die Engineering – GPA 3.81- ITT Technology, Evansville, IN
NON – DEGREE: Multiple classes at Southern Illinois University, Carbondale, IL